Socially IQ Awkward Obsession 6/3/2020 (c) Alan Steven Krantz, 2020 1 Doing It… Online Steve Krantz IBM Distinguished Engineer, Retired Ph.D., Computer Science 6/3/2020 (c) Alan Steven Krantz, 2020 2 Doing It… Online Overview • Online Environment • Technology Landscape • Smartphones • Doing It … • Websites, Apps, Social Media, • Browsing, Email, Texting • Entertainment, Volunteering , Travel, • Buying, Bills, Bucks, Taxes… • Security: Top Do’s & Don’ts 6/3/2020 (c) Alan Steven Krantz, 2020 4 Online Environment Outside World Public Wi-Fi Internet VPN over Public Cellular Data - Wi-Fi - Encryption Encryption Network ID (SSID)/Password , Home Firewall, Encryption Passwords, 2FA, Lock Screen, Antivirus, Updates, Tuneup, Loss Recovery Backup, Encryption 6/3/2020 (c) Alan Steven Krantz, 2020 5 Technology Landscape Apps, Websites Browser, Waze, Uber, PayPal, ….. Soft- ware Company Google Apple Microsoft Operating Sys. Android iOS, MacOS Windows Smartphone Pixel iPhone Hard- Tablet Pixel Slate iPad Surface ware Laptop Chromebook MacBook Surface Desktop iMac Surface 6/3/2020 (c) Alan Steven Krantz, 2020 What’s a Smartphone? Chrome, Waze, Apps Uber, PayPal, … Soft- iOS: ware interface for user, Operating Sys. apps & phone Hard- Smartphone iPhone ware 6/3/2020 (c) Alan Steven Krantz, 2020 What’s 5G? • New Cellular Data Transmission Standard • Positives: Speedier Downloads; Faster Gaming • Negatives: Requires New Expensive Phone; Higher Monthly Bill (~ $10/month) • AT&T, Verizon, TMobile Rollout in 2020 SmartPhone: Do’s & Don’ts • iPhone - Use Touch ID (or Face ID) and memorable, non-obvious pass code (4 or 6 digits) for access. • Android – Use fingerprint or facial recognition by Settings -> Lock screen and security -> Fingerprint scanner or Facial Recognition • Lock Screen – make it better by taking photo and editing in email and alternate phone #. • Set a PIN Access Code with Phone Company to Defeat “SIM Swap” Attack. 6/3/2020 (c) Alan Steven Krantz, 2020 9 SmartPhone: Do’s & Don’ts • Speed Up iPhone (w/Touch ID): • Sengs →General→Shut Down → Press/hold Home Button for 5 Secs • Voila – Faster performance because phone memory is clear! • (source: https://www.zdnet.com/article/speed-up-your-iphone-by-clearing- the-ram/?) • Make Sure You Are On Wi-Fi at Home • Saves $$ vs. cellular data plan • Sengs →Wi-Fi → toggle “on” & choose network 6/3/2020 (c) Alan Steven Krantz, 2020 10 Website vs. App • Website: Software on remote Browser Web Server to Receive & Web Server Interpret Web Request (URL) from Browser, and Respond to Web user with Web Page. • App: Software on Calc SmartPhone to Respond to User Input. May use Server Internet to communicate Uber with remote Server 6/3/2020 (c) Alan Steven Krantz, 2020 11 Website, Apps: Do’s & Don’ts • Websites can be frauds or gamed w/phony ads • Enter web address yourself (or from Favorites) • Avoid ad links in emails, texts • Apps – • Stick to either Apple’s App Store or Google’s Google Play repositories for ANY app installation. • Both app repositories have reported incidences of scam apps, so be careful • Stick with KNOWN BRANDS!! 6/3/2020 (c) Alan Steven Krantz, 2020 12 World Wide Web & the Internet World Wide Website = Web = An WebPages + Application Software to on the Receive, Internet = Interpret, Link, Software & and Data Respond Internet = Infrastruct ure that Supports The Web + Other apps 6/3/2020 (c) Alan Steven Krantz, 2020 13 The Browser Experience 6/3/2020 (c) Alan Steven Krantz, 2020 14 Choosing a Browser Browser Developer Platforms Advantage(s) Chrome Google Multi Platform, Most Popular, Device Synch Extensible Tor Syverson Multi Platform Best Privacy Firefox Mozilla Multi Platform, Good Privacy, Device Synch Extensible Opera Opera Multi Platform, Best Performer, Device Synch Extensible Edge Microsoft Windows Samsung Samsung Android Integrated w Android Internet Safari Apple Apple, Integrated w Apple; Good Privacy/ Security 6/3/2020 (c) Alan Steven Krantz, 2020 15 What’s a Web “Address”? a protocol (http), An optional file name or how the (index.html), typically html 1 Internet expects or a recognizable type to data to be sent Internet software. 4 http://www.example.com/index.html www.example.com, is 2 3 called a hostname or Use https:// domain whenever • Converted by a Domain possible. Name Server to a Encrypts data numeric, unique traffic both Internet Protocol ways. address (e.g. 6/3/2020 (c) Alan Steven Krantz, 2020 10.22.44.56) 16 Web Browsing Clues Use Browser clues to determine website safety NOT SECURE: not encrypted (http protocol) Lock indicates relatively “secure”; encrypted with https: protocol 6/3/2020 (c) Alan Steven Krantz, 2020 17 Web Browsing: Do’s & Don’ts • Establish accounts at important online services: • Medicare, Social Security, IRS, Banks, Credit Card accounts and Investments accounts. • Get an IP Pin at IRS.GOV to protect your taxes submission! • Shop Online at trusted, known stores only • Go to www.bbb.org for reports . • Read online reviews before buying. • Ignore seals of approval – they can be fake. • Avoid impulsive clicking on pop-up ads! 6/3/2020 (c) Alan Steven Krantz, 2020 18 Web Browsing Scams If it looks too good to be true, DON’T CLICK ON IT!! For more, check out: 6/3/2020https://www.aarp.org/money/scams(c) Alan Steven Krantz, 2020 -fraud/ 19 What’s Email ? Folders Email Addresses Message Subject Time/Date • Messages To/From People w unique email address • Typically: name@domain; e.g. [email protected] • Compose, Reply, Forward, File in Folders, Delete, Archive • Text, Images, Attachments • Several free services (with storage) available 6/3/2020 (c) Alan Steven Krantz, 2020 20 Free Email Alternatives Domain Company Advantages Secure? Aliases? Storage gmail.com Google Integrates Yes Up to 30 15GB w/Drive; Best SPAM outlook.com Microsoft Integrates Yes, except Up to 10 15GB w/Office stored emails icloud.com Apple Integrates Yes Up to 3 5GB w/iPhone, iPad, Mac yahoo.com Yahoo Yes, except 1 1TB stored emails protonmail. Proton Most secure Yes No .5GB com Technolog 6/3/2020 ies (c) Alan Steven Krantz, 2020 21 A Phish-Tale My BANK!! 5 ID = StevetheSucker Password = Imamoron 1 2 4 3 You open an email, then click on a link or Malware allows a The criminal can then open an attachment criminal to obtain login and steal $$$!! that installs malware login information on the computer. and gain access to financial accounts. 6/3/2020 (c) Alan Steven Krantz, 2020 22 Email Do’s & Don’ts • “Phishing Attack”: Email from Scammer • NEVER open an attachment that you don’t COMPLETELY trust!!!! • NEVER click on a link unless sure of the source: • Hover mouse over link (not clicking) to examine URL closely. • If unsure, go directly to website from a bookmarked link, then login and seek customer service. • Email important? “Archive” locally (on PC…) 6/3/2020 (c) Alan Steven Krantz, 2020 23 Email: Subject: Prirority Message Sometimes, hacker’s Misspellings web address is From: "American Express" “camouflaged” by correct address To: stevek Ransomware Date: 11/06/2018 03:08 PM attacks are typically Dear Member, carried out using a Trojan that is You have an urgent important document disguised as a regarding your American Express card services. legitimate file Visit our secure server below to read. attached to an email. http//www.americaniexpress.com/document/r ead Thanks. Tricks!! American Express 6/3/2020 (c) Alan Steven Krantz, 2020 24 What’s Texting? • Think phone call except everything is typed. (Images, videos and links can also be sent via text). • Texting is useful, but risky (mostly unencrypted) • SMS on Android or iPhone (green background) • Select Settings -> Messages -> iMessage for iPhone to get encryption (blue background); takes 2 to tango though! 6/3/2020 (c) Alan Steven Krantz, 2020 25 Texting: Do’s & Don’ts • Avoid sending private information via text! • Smishing is Phishing While Texting • To be smished is to receive a text from a scammer just as one would receive a phishing email. • One click on a link in a smish could infect your smartphone – don’t click on links or images. 6/3/2020 (c) Alan Steven Krantz, 2020 26 Smart Homes 6/3/2020 (c) Alan Steven Krantz, 2020 27 Smart Homes Personal Examples: • Heating/Cooling – Nest Thermostat + Smartphone • Security – Steve: Ooma-Box + Motion/Door/Water Sensors + Smartphone- $10/mo • Consumer Reports (2020): Nest (89; $19/mo); Ring (88; $0- $10/mo); Simplisafe (83; $15/mo) • Smart TV – Samsung + Wi-Fi + Netflix • Travel Reservations – Alexa + Wi-Fi + American Airlines Risk: • Personal data “leakage” to scammers, thieves Protection: • Separate home Wi-Fi network for smart devices 6/3/2020 (c) Alan Steven Krantz, 2020 28 Smart Homes Internet Wi-Fi Network One Wi-Fi Network Two 6/3/2020 (c) Alan Steven Krantz, 2020 29 Personal Entertainment Distribution History st 20th Century 21 Century (Analog: Waves) (Digital: 0’s & 1’s) O n D Broadcast e m a n Packaged d Record, Film, VHS, VCR CD DVD Photo 6/3/2020 (c) Alan Steven Krantz, 2020 30 Home TV Alternatives TV w/Cable Box Traditional Broadcast + or Satellite Optional DVR Apps w/ Streaming Smart TV + Wi-Fi Videos (on demand!) TV w/HDMI port + Wi-Fi + Apps w/Streaming Various Videos (on demand!) Devices 6/3/2020 (c) Alan Steven Krantz, 2020 31 Cordcutting Roadmap? Service Contents Monthly $ Equipment DVR Spectrum 200+ $110+ Cable box Hardware channels ($7.5/mo); ($5/mo) Direct TV 250+ $70 (1st year) ; DVR Hardware channels $110+ (2nd (included) (included) year) Youtube 70+ $50 Smart TV or Cloud-based channels TV + device (free) Hulu 70+ $55 Smart TV or Cloud-based channels TV +device (free) Locast.org 50+ local $5 (Donation) TV + device N/A channels Antenna 2+ local Free TV N/A (indoor) channels 6/3/2020 (c) Alan Steven Krantz, 2020 32 Corona “Things to Do” • Binge Watch Something New If you have the feeling that you've watched everything there is to see on Netflix, here are some other platforms you can download to your phone, tablet, or smart TV for a variety of shows andDownload movies.