DEKRA SE ANNUAL REPORT 2013 DEKRA SE ANNUAL REPORT 2013 SE ANNUAL REPORT DEKRA FAIR PLAY DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION CONTENTS 2 DATA AND FACTS 2 Total revenue 3 Employees 4 Key financial data 5 Performance data 6 International expansion 8 Highlights 10 REPORTS AND COMMITTEES 10 Committees 11 Report of the Chairman of the Supervisory Board 12 Report of the Chairman of the Management Board 14 Management Board DEKRA SE DEKRA INDUSTRIAL Bibiana Steinhaus, World’s SAFETY REVENUE IN 2013: EUR 674.2 MILLION 16 FAIR PLAY > Best Woman Referee 2013, the fi rst and only female DEKRA is one of the world’s leading providers of expert 30 FROM THE BUSINESS UNITS referee in Germany’s male 30 DEKRA Automotive Bundesliga, talks about fair- services. We serve private and corporate clients in 34 DEKRA Industrial ness, physical commitment more than 50 countries across all fi ve continents. Over 38 DEKRA Personnel and disarming smiles. 32,000 employees provide cross-border, sustainable solutions that deliver safety, quality and environmental 40 INFORMATION ABOUT THE COMPANY 40 DEKRA sustainable protection. The innovative service portfolio of the DEKRA 42 DEKRA engaged Automotive, DEKRA Industrial and DEKRA Personnel busi- 44 DEKRA Management Team POTENTIALness units comprises twelve strategic segments: Vehicle 46 DEKRA worldwide Inspection, Expertise, Used Car Management, Homolo- 48 DEKRA Services Inspectiongation services & Type for Approval, industry clients Claims offer Services, Industrial & excitingConstruction potential for Inspection, DEKRA. Machinery Material Testing & Inspection, and plant safety, as well as environmental Product Testing & Certifi cation, Business Assurance with and health protection are some of the fi elds in whichSystems DEKRA Certifi operates cation, successfully Insight (Consulting), with Training & client-centredEducation end-to-end and Temporary solutions. Work. DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION DEKRA AUTOMOTIVE REVENUE IN 2013: EUR 1,225.3 MILLION DEKRA INDUSTRIAL SAFETY REVENUE IN 2013: EUR 674.2 MILLION DEKRA is one of the world’s leading providers of expert services. We serve private and corporate clients in DEKRA PERSONNEL more REVENUEthan 50 IN countries 2013: EUR across390.3 MILLION all fi ve continents. Over 32,000 employees provide cross-border, sustainable solutions that deliver safety, quality and environmental protection. The innovative service portfolio of the DEKRA Automotive, DEKRA Industrial and DEKRA Personnel busi- POTENTIALEXPANSIONness units comprises twelve strategic segments: Vehicle RANGEInspection, Expertise, Used Car Management, Homolo- InspectionAs agation specialist services & Type infor Approval,automotive industry clients Claims services, offer Services, DEKRA Industrial & excitingWith its broadpotential spectrum for ofDEKRA. personnel Machinery services, occupiesintegratedConstruction training leading offerings Inspection, market and an array positions Material of Testingin Germany, & Inspection, and plant safety, as well as environmental Europepublications,Product and DEKRA Testingworldwide occupies & aCertifi unique in areaspositioncation, such Business as regular Assurance with andin Germany, health protectionwhere we are are one someof the biggestof the fi elds inprivatevehicle which Systemstraining DEKRAinspection, providers Certifi operates and cation,expertises, among successfully theInsight top usedten (Consulting), with car manage- Training & client-menttemporarycentredEducation and work claims end-to-endcompanies. and services. Temporary solutions. Work. DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION CONTENTS 2 DATA AND FACTS 2 Total revenue 3 Employees 4 Key financial data 5 Performance data 6 International expansion 8 Highlights 10 REPORTS AND COMMITTEES 10 Committees 11 Report of the Chairman of the Supervisory Board 12 Report of the Chairman of the Management Board 14 Management Board DEKRA SE DEKRA INDUSTRIAL Bibiana Steinhaus, World’s SAFETY REVENUE IN 2013: EUR 674.2 MILLION 16 FAIR PLAY > Best Woman Referee 2013, the fi rst and only female DEKRA is one of the world’s leading providers of expert 30 FROM THE BUSINESS UNITS referee in Germany’s male 30 DEKRA Automotive Bundesliga, talks about fair- services. We serve private and corporate clients in 34 DEKRA Industrial ness, physical commitment more than 50 countries across all fi ve continents. Over 38 DEKRA Personnel and disarming smiles. 32,000 employees provide cross-border, sustainable solutions that deliver safety, quality and environmental 40 INFORMATION ABOUT THE COMPANY 40 DEKRA sustainable protection. The innovative service portfolio of the DEKRA 42 DEKRA engaged Automotive, DEKRA Industrial and DEKRA Personnel busi- 44 DEKRA Management Team DEKRA PERSONNEL 2 011 2012 2013 POTENTIALness units comprises twelve strategic segments: Vehicle 46 DEKRA worldwide Revenue in million euros 330.8 336.0 390.3 Inspection, Expertise, Used Car Management, Homolo- 48 DEKRA Services Employees (as of Dec. 31) 8,814 8,877 11,023 Inspectiongation services & Type for Approval, industry clients Claims offer Services, Industrial & excitingConstruction potential for Inspection, DEKRA. Machinery Material Testing & Inspection, and plant safety, as well as environmental DEKRA services are also increasingly in demand Product Testing & Certifi cation, Business Assurance with in other European countries. We were able to and health protection are some of the fi elds consolidate our dominant market position in the in whichSystems DEKRA Certifi operates cation, successfully Insight (Consulting), with Training & 2013 fi scal year. client-centredEducation end-to-end and Temporary solutions. Work. DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION DEKRA AUTOMOTIVE REVENUE IN 2013: EUR 1,225.3 MILLION DEKRA INDUSTRIAL SAFETY REVENUE IN 2013: EUR 674.2 MILLION DEKRA is one of the world’s leading providers of expert services. We serve private and corporate clients in more than 50 countries across all fi ve continents. Over 32,000 employees provide cross-border, sustainable solutions that deliver safety, quality and environmental protection. The innovative service portfolio of the DEKRA Automotive, DEKRA Industrial and DEKRA Personnel busi- POTENTIALEXPANSIONness units comprises twelve strategic segments: Vehicle Inspection, Expertise, Used Car Management, Homolo- InspectionAs agation specialist services & Type infor Approval,automotive industry clients Claims services, offer Services, DEKRA Industrial & excitingoccupiesConstruction potential leading for Inspection, DEKRA. market Machinerypositions Material Testingin Germany, & Inspection, and plant safety, as well as environmental Product Testing & Certifi cation, Business Assurance with andEurope health and protection worldwide are some in areasof the fisuch elds as regular invehicle whichSystems DEKRAinspection, Certifi operates cation,expertises, successfully Insight used (Consulting), with car manage- Training & client-mentcentredEducation and claims end-to-end and services. Temporary solutions. Work. DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION CONTENTS 2 DATA AND FACTS 2 Total revenue 3 Employees 4 Key financial data 5 Performance data 6 International expansion 8 Highlights 10 REPORTS AND COMMITTEES 10 Committees 11 Report of the Chairman of the Supervisory Board 12 Report of the Chairman of the Management Board 14 Management Board DEKRA SE Bibiana Steinhaus, World’s SAFETY 16 FAIR PLAY > Best Woman Referee 2013, the fi rst and only female DEKRA is one of the world’s leading providers of expert 30 FROM THE BUSINESS UNITS referee in Germany’s male 30 DEKRA Automotive Bundesliga, talks about fair- services. We serve private and corporate clients in 34 DEKRA Industrial ness, physical commitment more than 50 countries across all fi ve continents. Over 38 DEKRA Personnel and disarming smiles. 32,000 employees provide cross-border, sustainable DEKRA INDUSTRIAL 2 011 2012 2013 solutions that deliver safety, quality and environmental 40 INFORMATION ABOUT THE RevenueCOMPANY in million euros 549.41) 642.1 674.2 2) 3) protection. The innovative service portfolio of the DEKRA 40 DEKRA sustainable Employees (as of Dec. 31) 6,192 6,947 6,694 42 DEKRA engaged 1) The prior-year fi gures have been restated due to structure changes. Automotive, DEKRA Industrial and DEKRA Personnel busi- 2) Total revenue includes sales of EUR 110.3 million relating to industrial services provided by DEKRA Automobil GmbH across its network of German sites. 44 DEKRA Management Team 3) 723 employees moved to DEKRA Automotive. ness units comprises twelve strategic segments: Vehicle 46 DEKRA worldwide Inspection, Expertise, Used Car Management, Homolo- 48 DEKRA Services The service portfolio includes also product testing, gation & Type Approval, Claims Services, Industrial & certifi cation, sustainability management and Construction Inspection, Material Testing & Inspection, premium consulting services. With our expert Product Testing & Certifi cation, Business Assurance with staff, exceptional fl exibility and outstanding service quality, we positioned ourselves in 2013 Systems Certifi cation, Insight (Consulting), Training & for further growth. Education and Temporary Work. DEKRA SE REVENUE IN 2013: EUR 2,310.9 MILLION DEKRA AUTOMOTIVE REVENUE IN 2013: EUR 1,225.3 MILLION SAFETY DEKRA is one of the world’s leading providers of expert services. We serve private and corporate clients in more than 50 countries across all fi ve continents. Over 32,000 employees provide cross-border, sustainable solutions