St.Helens Council Supporting People Directory of Support Services in St.Helens Version 11 Back to the Content 1 Back To the directory of services Index The St.Helens Council Directory of Supporting People Funded Accommodation and Support Services Contents Page Number Introduction 3 Who may need support? 3 Who provides it? 3 What support is available? 3 How do I apply for support? 4 How long can I receive support? 4 How much will it cost? 5 How do I find out about support outside St.Helens? 5 How do I contact the Supporting People Team? 5 Index of Support Services by Client Group 6 - 8 List of Support Services 9 - 108 Useful Numbers 109 - 113 Back to the Content 2 Back To the directory of services Index Introduction There is a wide range of support services available in St.Helens for vulnerable people who may need some support to enable them to have greater independence and improve the quality of their lives. This directory has been produced to help you gain information on what is available and how to access the support you need to live independently in your own home. Who may need support? Examples of people who need support are: • People who have difficulty coping because of their age (including older people, teenage parents, young people leaving care or who are at risk) • People who have been in prison or are at risk of offending/re-offending • Women at Risk of Domestic abuse • People with Mental Health Problems • People with Learning Disabilities • People with Drug or Alcohol Problems • Homeless families • Single homeless people St.Helens Council will review the needs of people living in St.Helens regularly to make sure that services meet the needs of the local community. Who provides it? Support services are provided by many different organisations such as registered social landlords, charitable organisations, private organisations and voluntary organisations. Contact details are given in this directory for all the organisations that provide support in St.Helens. What support is available? People can get several different type of support dependent on their own need. These are some examples: Floating Support: This is a support service that is offered to people in their own home and aims to support them to maintain their home. Generally, as the skills and confidence are gained to be able to live independently, support may lessen or cease altogether. Hostel Accommodation: This type of support service is offered on a short-term basis (less than 2 years). Service users are supported to find other accommodation and to gain the skills necessary to maintain their own home. Supported Housing: Supported housing provides accommodation for people with support needs with support being given by a Support Worker. Back to the Content 3 Back To the directory of services Index Sheltered Housing: Sheltered housing primarily provides accommodation for older people who need some support. There will usually be a Scheme Manager to support service users and encourage social activities. Community Alarm Service: A community alarm service provides emergency assistance via an alarm system situated in a service user’s home. Support can include help with things like: • Setting up and maintaining a home • Developing domestic/life skills • Developing social skills • Budgeting, finances and benefits claims • Access to other services • Personal safety and security The above examples are just some of the things you can get help with but this is not an exhaustive list. More information about the tasks you can be helped with is available at: www.sthelens.gov.uk/supportingpeople or by contacting the Supporting People Team on: 01744 671608. How do I apply for support? There are a number of support providers within St.Helens and each of them will have their own access and application procedures. The support service information in this directory provides details on how to contact the organisations to gain further advice on how to apply for their service/s. Some organisations may allow you to apply directly to them yourself whilst others may require you to be recommended by another agency such as Social Service Department, Housing Options Advice Service, Probation services or St.Helens Primary Care Trust. Please contact the organisation offering the type of support you need in order to obtain information on how to gain access to their services. How long can I receive support? Support can either be short-term or long-term. Short Term Support: This type of service is intended to be for no more than 2 years. The aim of a short-term service is to help people become more independent in the two year period so that they will be able to live without the need for support, for example homeless hostels, refuges and floating support. Long Term Support: This type of service is intended to be for more than 2 years or can be permanent, for example supported housing for older people. Back to the Content 4 Back To the directory of services Index How much will it cost? Short-term support services are non-chargeable so there will be no cost to you for the support you receive. Long-term support services are chargeable. When you make an application, the support provider will tell you the cost of the support charge. If you receive Housing Benefit you will not have to pay the support charge. If you don’t receive housing benefit while using these types of services, you can ask for a Fairer Charging Assessment which may entitle you to have some or all of the cost subsidised by Supporting People. You can find out more from either the organisation providing support or from the Supporting People Team. How do I find out about support outside St.Helens? If you would like to find out about Supporting People funded services outside St.Helens you may find it useful to access other local authority Council websites and search for their online directory of services. If you are unable to access the website you can contact the local authority or the Supporting People Team in the area you want to move to. How do I contact the St.Helens Supporting People Team? If you have any enquiries about the St.Helens Directory of Services please contact the Supporting People Team at: Address: Supporting People Team 2nd Floor, Wesley House Corporation Street St.Helens Merseyside WA10 1HF Telephone: 01744 671608 Email: [email protected] Back to the Content 5 Back To the directory of services Index St.Helens Supporting People Directory of Services Single Homeless People Great Places – Bluebell Court 9 Helena Partnerships - Housing Support Service 11 Salvation Army Housing Association - Housing Support Service 13 SHAP Limited - Hostel 14 SHAP Limited - Meyrick Court 16 SHAP Limited - Resettlement Scheme 18 SHAP Limited - Sherdley House 20 The Salvation Army - Salisbury House 22 St.Helens YMCA - YMCA Hostel 24 St.Helens YMCA - Central Court 25 Homeless Families Arena Options - Pennington Lodge 26 Housing Options & Advice Accommodation Support 27 Women at Risk of Domestic Violence Helena Partnerships – Women’s Refuge 28 People with Learning Disabilities Alternative Futures Group - Supported Living Service 30 St.Helens Council Adult Social Care & Health – Personal Care Floating Support Service 31 St.Helens Council Adult Social Care & Health - Supported Living Service 32 Brothers of Charity - Supported Living Service 33 CIC - Supported Living Service 34 Creative Support Limited - Whitfield Lodge 35 Independent Living Alliance 36 PSS - Adult Placement Service 37 SLC Raglin Limited - Supported Living Service 38 SLC Raglin Limited – Park Street Service 40 United Response - United Response Accommodation Service 41 Glenelg Support Limited – Morgan Street 42 Glenelg Support Limited – Short Close 43 Back to the Content 6 Back To the directory of services Index People with Mental Health Problems St.Helens Council Adult Social Care & Health – CMHT Floating Support Team 44 Making Space - Accommodation and Floating Support Service 46 Together (Working for Wellbeing) - Together Floating Support Service 48 Young People Arena Options - Ravenhead Foyer 50 Arena Options - Ravenhead Foyer Outreach Scheme 52 St Helens Council – CYPS Accommodation Project 54 SHAP Limited - Leaving Care Service 55 Teenage Parents SHAP Limited - Selina Cooper House 56 SHAP Limited - Selina Cooper House Floating Support 58 SHAP Limited - Solo Housing 60 SHAP Limited - Steps Service 62 Gypsy/Travellers St.Helens Council - Gypsy/Traveller Liaison Service 64 Older People Alpha (RSL) Ltd - Saxon Court 65 Arena Options - Arena Options Sheltered Service 67 Arena Options - Arena Options Lifeline Schemes 69 Arena Options - Heyeswood Court 71 The Riverside Group - Community Alarm Service 73 The Riverside Group - Sheltered Schemes 75 Extra Care Charitable Trust - Reeve Court 77 Helena Partnerships - Helena Partnerships Community Alarm Service 79 Helena Partnerships - Helena Partnerships Sheltered Service 81 Helena Partnerships - Heald Farm Court 83 Helena Partnerships - Parr Mount Court 85 Housing 21 - Burrows Court 87 Liverpool Housing Trust - LHT Alarm Lines 89 Maritime Housing Association - Maritime Housing Community Alarms 91 Maritime Housing Association - Woods Court 93 Riverside Housing Association Ltd - Dispersed Alarm Service 95 Riverside Home Ownership - Social Alarm Service 97 Salvation Army Housing Association - Sheltered Schemes 99 St.Helens Council - Care & Repair Service 101 Back to the Content 7 Back To the directory of services Index People with Dementia MHA Care Group - Portland House 102 People with Drug Problems SHAP Limited - Drugs