New England CMAA Annual Report 2019 Presented At the Annual Membership Meeting Wollaston Golf Club Milton, MA October 21, 2019 1 2019 Officers 2019 Directors Jeff Isbell, CCM Carol Bliss, CCM Chilton Club President North Andover Country Club Emily Goldman, CCM Gregory Cincotta, CCM, CCE The Country Club Secretary Stephen Kohr, CCM Concord Country Club Woodland Golf Club Neal Vohr, CCM, CCE Treasurer Geoff Piva University Club of Boston Lanam Club Robert Shorter, CCM Christopher Barron, CCM Immediate Past President Beverly Yacht Club Thorny Lea Golf Club Jason Silbovitz, CCM Bellevue Country Club Megan Spies St. Botolph Club Upcoming NECMA Events Fall CMI Workshop, Vesper Country Club November 13th, 2019 NE CMAA/NECMA Foundation Business Expo, Andover Country Club January 13th, 2020 93rd CMAA Annual World Conference on Club Management February 8th-12th, 2020 Grapevine, TX 2 President’s Report Jeff Isbell, CCM October is time to celebrate for the New England Chapter CMAA. While this month marks the beginning of our fiscal year, the Annual Meeting allows the opportunity to fondly reminisce over the year that was and look forward with renewed enthusiasm to the upcoming year. So as The Hallmark Channel begins to air Christmas movies this week (WAY TOO EARLY) it got me to thinking that the Annual Meeting is essentially our Chapter’s New Year’s Eve. The Chapter kicked off a great year of events in January with the first Annual Foundation Expo. This day long event included multi- leveled education, fantastic networking, and meaningful connections with our very important trade partners. The 2020 Expo will be held again in January hosted at Andover Country Club so please watch your inboxes and RSVP as soon as you can. We continued to honor the commitment developed from the Strategic Plan to hold a combination of day long education and shorter meetings while touching all the geographic corners of our Chapter. A few highlights: Our meeting at Great Horse and Social at MGM Springfield where I met Rod Clement of Longmeadow Country Club who has “never had a bad day in his life.” The trip out to western Massachusetts allowed students from UMass to join us and Scott and Bryan of Great Horse to attend a meeting after several years in the chapter. The September trip to Nantucket introduced the chapter to Stephen and Christian of Great Harbor Yacht Club, Chad and Becky around Town, and gave me an opportunity to lose dozens of The Westmoor Club logoed golf balls at Sankaty Head Golf Club. A massive thanks to the Managers that hosted events at their clubs throughout the year and to those who attended the events as I know that time is such a precious commodity. If you are interested in hosting a chapter event in the future or have ideas on how we can make our meetings better, please reach out to me. I am beyond proud of our continuing commitment to philanthropy. The Tito’s Vodka promotion returned bigger and better this year with a $20,000 donation on the chapter’s behalf to Family Reach, a national organization dedicated to eradicating Cancer-Related Financial Toxicity. Last year’s donation of blankets to the Pine Street Inn won the chapter a Blue Ribbon for best community outreach at this year’s CMAA Leadership/Legislative Conference. Thank you to Laura Ryan, the glue that holds the chapter together. Laura has the unenviable task of supporting the ten club managers on the board who all behave, well, like club managers do. Thank you to Neal, Greg, Carol, Emily, Stephen, Geoff, Bob, Jason, and Megan who generously give up hours to work on projects to make our association better. This enthusiastic group never ceases to amaze me with their energy and creativity. Jeff S. Isbell New England CMAA Chapter President 3 Meeting Statistics Members who have attended at least 1 Meeting in Last 12 Months Date Number of Attendees % of Membership Aug-19 121 55% Apr-19 127 55% Mar-19 125 54% Jan-19 125 54% Oct-18 119 52% Members who have attended 4+ Meetings in the last 12 months Date Number of Attendees % of Membership Aug-19 28 12% Apr-19 31 13% Mar-19 31 13% Jan-19 39 17% Oct-18 31 13% Treasurer’s Report Neal Vohr, CCM, CCE 2018 Financial Review The accounting firm of O’Connor, Maloney & Company, P.C. (OM&C) from Worcester, MA reviewed and reconciled the 2018 NECMA financial accounts and records in the spring of 2019. In accordance with established practices, the Chapter’s books continue to be reviewed annually by this audit firm. This summer, the Board of Directors reviewed and approved the Compilation report and audit furnished by OM&C. Findings of the annual Chapter audit are available for review upon request. 2018-2019 Fiscal Year in Review Over the course of the last fiscal year, the chapter has maintained solid financial condition and has once again delivered a year of robust programming and events. Our year to date income is approximately $134K versus an operating budget of $165K, the revenue shortfall was mainly in dues and DMF reimbursements. DMF reimbursements track our education costs, so we save basically the same amount on the expense side. On the dues shortfall we continue to analyze the current membership levels for budget purposes but changes in membership levels are difficult to predict. Expenses project to be $130K versus a budget of $148K. On the expense side we were able to save in other event costs as mentioned above, but we did have some unbudgeted expenses for social events Budget 2019- 2020 The Proposed 2019- 2020 Budget was approved by the Board of Directors on September 26th, 2019 and is presented here for your review. The budget reflects essentially a modest profit for the fiscal year. The anticipated John Deere rewards contribution is unpredictable given it is based on chapter equipment purchases throughout the year. This contribution has been restructured over the last year and to date we have not received a contribution. If and when we receive these funds, they will continue go directly into a separate account to help offset the cost of some of our complimentary education and social events. The 2019- 2020 budget continues to show restraint in general operating expenses while providing quality programs and services benefiting all NECMA members. The BOD also approved modest donations to the CMAA’s Club Foundation. Supporting this worthy foundation is an imperative initiative to continuing to improve and grow our private club industry. 2019-2020 NECMA Dues $465 - First Manager at Club $235 - Second Manager at Club $175 - Third (or more) Manager at Club $230 Alumni Manager $61 Retired Manager/ Faculty/ FOC 4 2020 NECMA Operating Budget Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total Income Membership Dues 42000 10000 9000 1000 1000 1000 1000 65000 Meetings/Workshop Income 4450 200 5500 1500 2000 2000 1650 1500 1500 1500 1500 500 23800 DMF Dues Contributions 4500 4500 Education Funds Transfer 6000 Sponsorship Income 63000 63000 Other Event Income 4000 21000 8000 33000 Other Income 3000 3000 Total Revenue 113950 10200 14500 12500 3000 3000 4650 22500 2500 1500 1500 8500 192300 Expenses Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Total Bank Service Charges 0 0 0 0 0 0 0 0 0 0 0 0 0 Director & Officer Liability Insurance 1700 750 2450 Gifts and Donations 500 200 500 500 500 200 200 500 200 200 500 500 4500 Other Event Expense 7000 23000 8000 38000 NECMA Meeting / Workshop Expense 6000 1000 6000 2500 4000 4000 4000 4500 2500 2500 3000 0 40000 Club Foundation Donation 500 500 1000 Office Expense 330 330 350 330 330 330 330 330 330 330 330 350 4000 Credit Card Fees 75 75 75 75 75 50 75 50 50 50 75 75 800 Technology 100 100 100 100 100 100 100 100 100 100 100 100 1200 Director Wages 4110 4110 4110 4110 4110 4110 4110 4110 4110 4110 4110 4110 49320 Employment Taxes and WC Insurance 1080 334 334 334 334 334 334 334 334 334 334 334 4754 DMF Contribution Dispersement 4500 4500 Sponsorship Foursomes 3000 3000 6000 Professional Audit Fees 2500 2500 Travel Expenses 3000 3150 6000 12150 Director Travel 75 25 75 75 25 75 75 75 75 75 75 75 800 Total Expenses 12270 6174 14544 22524 9474 9199 9224 35199 10849 7699 18274 16544 171974 NECMA Foundation Donation Net Profit(loss) 101680 4026 -44 -10024 -6474 -6199 -4574 -12699 -8349 -6199 -16774 -8044 20326 September 21, 2019 To: The New England Chapter of the Club Managers Association of America From: Nominating Committee 2019, New England Chapter Re: Slate of Chapter Officers and Directors 2020 In accordance with Article V, Section 1, of the New England Chapter Bylaws, the duly appointed Nominating Committee respectfully submits the following slate for Officers and Directors of the New England Chapter of the Club Management Association of America for fiscal year 2020. For President, for a one year term: o Jeff Isbell, CCM, North Andover Country Club, North Andover, MA For Vice President, for a one year term: o Neal Vohr, CCM, CCE, The University Club, Boston, MA For Secretary, for a one year term: o Robert Shorter, CCM, Beverly Yacht Club, Marion, MA For Treasurer, for a one year term: o Greg Cincotta, CCM, CCE, Concord Country Club, Concord, MA For Director, to fill one (1) position for a two-year term: o David Zauner, Woods Hole Golf Club, Woods Hole, MA For Director, to fill two (2) positions for three-year terms: o Emily Goldman, CCM, The Country Club, Chestnut Hill, MA o Megan Spies, St.