PRINCIPAL SPONSOR PRODUCED BY: Level 6 300 Queen Street Brisbane QLD 4000 TEL: 07 3225 3000 [email protected] This publication is copyright. No part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means including electronic, mechanical, micro- copying, photocopying, recording or otherwise without the permission of the Property Council of Australia. 2 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 3 CONTENTS Welcome Message............................................................................................................................................... 6 2019 Sponsors...................................................................................................................................................... 8 2019 Judges.......................................................................................................................................................... 10 2019 Retail Property of the Year Winner.......................................................................................................... 12 2019 Retail Property of the Year - Runner up...................................................................................................14 Excellence in Presentation...................................................................................................................................16 Excellence in Marketing........................................................................................................................................30 Community Engagement Award.........................................................................................................................48 Excellence in Food Retailing................................................................................................................................50 Excellence in Design..............................................................................................................................................56 Emerging Retail Property Professional..............................................................................................................62 Excellence in Retail Innovation Award...............................................................................................................64 4 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 5 WELCOME The Property Council of Australia’s Retail Property Award recognise and publicly rewards exceptional This year the judging of the Queensland Retail Property Awards was an immense task, which would not retail properties and precincts in Queensland, based on the response to Design, Marketing, have been possible without the invaluable effort of our judging panel: Presentation, Innovation and Food Retailing initiatives. Chair, David Hedemann - Hedemann Property Consultants Ryan Andersen, DMA Partners Retail properties and precincts from across the state compete across these categories for the chance Matthew Caswell, Cottee Parker to receive one of the industry’s highest honours – Queensland’s Retail Property of the Year. Trent Davis, Retail First The awards balance the built aspects of a property or precinct - which provide amenity and Lyn Flannery, Lyn Flannery and Associates convenience for customers and retailers - along with the effort and initiatives of the property Mark Greer, MG Property Investments managers, marketing managers and operations managers. Samantha Howkins, Vicinity Centres Gary McConaghy, McConaghy Properties Winners of the Retail Property of the Year over the last ten years were: Leah Mienert, ISPT 2018 Westfield Chermside Fiona Papworth, Stockland 2017 Robina Town Centre Murray Scanlan, McConaghy Group 2016 Pacific Fair Shopping Centre Beverley Strickland, Strictlymarketing 2015 South Bank Graeme Wakefield, CBRE 2014 South Bank Kate Wicks, Coles 2013 Wintergarden 2012 Wintergarden We would like to thank all our sponsors for their tremendous support: 2011 Fairfield Gardens 2010 Robina Town Centre Principal Sponsor: BUCHAN 2009 Robina Town Centre Bronze Sponsors: Gough Recruitment and Ranbury Property Management Group Congratulations to all the 2019 finalists and winners on their achievements and their commitment to continue to pursue new frontiers of quality and innovation. CHRIS MOUNTFORD BRUCE HARPER Queensland Executive Director Queensland President Property Council of Australia Property Council of Australia 6 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 7 THANK YOU TO THE 2019 SPONSORS BUCHAN AD PRINCIPAL SPONSOR BRONZE SPONSORS 8 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 Grand Central, Toowoomba PCA_Print_Booklet_Ad_2019_v1_Final.indd 1 13-Aug-19 4:24:15 PM 2019 JUDGING PANEL Chairperson Ryan Anderson Matthew Caswell Gary McConaghy Leah Mienert Fiona Papworth David Hedemann DMA Partners Cottee Parker McConaghy Properties ISPT Stockland Hedemann Property Consultants Trent Davis Lyn Flannery Mark Greer Samantha Howkins Murray Scanlan Beverley Strickland Graeme Wakefield Kate Wicks Retail First Lyn Flannery & Associates MG Property Investment Vicinity Centres McConaghy Group Strictlymarketing CBRE Coles 10 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 11 WINNER 2019 QUEENSLAND RETAIL PROPERTY OF THE YEAR Howard Smith Wharves The Howard Smith Wharves revitalisation has enhanced Brisbane’s riverside by successfully transforming one of Brisbane’s most historic sites into a new dining, entertainment, tourism, event and recreation precinct for Brisbane and its visitors to enjoy. Howard Smith Wharves has embraced both its dramatic natural setting and significant heritage elements and established a world-class destination that has activated a previously underutilised space. The regeneration of the site has involved the adaptive re-use of four state heritage-listed buildings for restaurants, a brewery and function facilities, and the construction of three new buildings – a hotel set against the cliff face, a new function and events facility on the river bank, and a cocktail bar over the river. 80% of the site remains open green space for guests of the precinct to enjoy. 12 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 13 RUNNER-UP 2019 QUEENSLAND RETAIL PROPERTY OF THE YEAR Pacific Fair Shopping Centre With its unique indoor/ outdoor ambience, Pacific Fair has become an iconic landmark for residents and visitors to the Gold Coast. The centre’s recent redevelopment, completed in 2016, has set a new standard for retail property across Australia. 14 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 15 WINNER EXCELLENCE IN PRESENTATION LARGE FORMAT RETAIL WINNER Maroochydore Homemaker Centre EXCELLENCE IN PRESENTATION The landlord undertook a cosmetic upgrade of the BOUTIQUE RETAIL Centre in early 2019. The intent of this upgrade was to inject personality into what was effectively a blank canvas and to inspire the marketplace with an on-trend and vibrant look. River Quay The cosmetic upgrade included an external building repaint and a River Quay encourages interaction with the precinct’s natural, complete overhaul of all external gardens, new and improved signage subtropical landscape. The open space area facilitates this and the installation of an art wall as well as an external mural from a with its long lounge revetment seat, terraces and beach, while local artist all assisted in creating a greater street presence. Internally, the restaurants each include an inimitable outdoor room a full transformation of the amenities corridors was undertaken along overlooking the river and the city skyline. with new lighting throughout the entire centre including the carpark. Designated break out zones were refurnished to create a more stylish and comfortable area that customers were comfortable to dwell in along with creating a point of interest throughout the mall. It was also important to provide a platform for retailers to showcase their product through the way of special visual merchandising platforms along with a central area to showcase activations and seasonal activities. 16 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 PROPERTY COUNCIL OF AUSTRALIA QUEENSLAND RETAIL PROPERTY OF THE YEAR AWARDS 2019 17 FINALISTS EXCELLENCE IN PRESENTATION BOUTIQUE RETAIL / LARGE FORMAT RETAIL / NEIGHBOURHOOD CENTRES Carseldine Central Shopping Centre Carseldine Central is a neighbourhood shopping centre proving everyday conveniences and retail shopping options. The centre is anchored by Woolworths and over 24 specialty stores. Carseldine Central services the everyday needs of the local residents and provides convenient access with over 300 car parking spaces undercover and on ground level. Holmview Central Shopping Centre Holmview Central is a convenient and local community- based neighbourhood shopping centre, anchored