STUDENT HANDBOOK & PARENTAL INFORMATION STUDENTS AGED 16-17 2021 All the information you need while studying at TEG English Welcome to TEG English! Welcome to TEG English, a group of language colleges who have been helping language students improve their English for over 14 years. We have been part of the ILC Group since 2020. We pride ourselves in not only offering language courses, but also real-life experiences. Our fantastic teachers and interactive lessons will prepare you for your own goals - whether that is improving your English for a future career, course of study or travel - while our lively social programme will allow you to explore the UK and gain exciting and memorable experiences. Hopefully, you will make good friends too! Parents, guardians and group leaders should read this handbook as it has a lot of information of what your 16-17 year old should expect while studying with us as well as some important rules we will ask them to follow. If you have any questions – please do contact us! David Tompkins DELTA Principal Emergency Contact • If there is an emergency and you need to speak to someone out of school hours, you can phone: +44 7841 709348. (If you call the emergency telephone and no one picks up, please leave a voice message with your name and telephone number and someone will call you back. This number is written clearly on your student card and around the college. We strongly suggest you add it to your phone in case of emergencies.) • Call 999 for an ambulance, police, fire brigade, coast guard, cliff and mountain rescue. Contents Information for Parents ..................................................................................................................................................................1 Supervision.....................................................................................................................................................................................1 Contact Information .......................................................................................................................................................................3 Directions .......................................................................................................................................................................................4 TEG English Birmingham .............................................................................................................................................................4 TEG English Bristol ......................................................................................................................................................................4 TEG English Portsmouth .............................................................................................................................................................5 TEG English Southampton...........................................................................................................................................................5 Before you leave home...................................................................................................................................................................6 Arrival in the UK .............................................................................................................................................................................6 Your First Day .................................................................................................................................................................................7 2021 Course & Term Dates .............................................................................................................................................................8 Your classes ....................................................................................................................................................................................9 Levels and progress ......................................................................................................................................................................10 External Examinations ..................................................................................................................................................................10 Learning English Outside the Classroom .......................................................................................................................................11 Social Programme ........................................................................................................................................................................13 Facilities .......................................................................................................................................................................................14 TEG English Cities .........................................................................................................................................................................15 Birmingham ..............................................................................................................................................................................15 Bristol .......................................................................................................................................................................................16 Portsmouth ..............................................................................................................................................................................17 Southampton ...........................................................................................................................................................................18 Living in the UK.............................................................................................................................................................................19 Keeping You Safe & Happy ...........................................................................................................................................................21 In Case of Emergency ...................................................................................................................................................................25 Homestay Accommodation ..........................................................................................................................................................26 COVID-19 & Prevention of other viruses .......................................................................................................................................28 1 Information for Parents Supervision TEG English Colleges primarily offer courses throughout the year for students aged 18 and over. While we also welcome students aged under 18 into our Colleges, it is important to note that we do not provide 24-hour supervision. Safeguarding We take the safety and the welfare of all our students very seriously. We want you to be safe in the knowledge that your child will be learning and living in a safe environment. That is why all our Staff and junior Homestay Providers are DBS (Disclosure and Barring Service) checked and are expected to take Safeguarding courses to educate themselves and provide them with more information on the topic. Each of our colleges has a Welfare Officer who your child will be introduced to on their first day. If they need anything, please encourage them to speak to any member of staff for help. Travel between the College and Home Please be aware that your child will travel between the school and their accommodation unsupervised. Curfews We have the following curfew for under 18s: 9pm everyday (Unless in pre-arranged activities) Social Programme TEG English offers an optional social programme for all students over 16. Certain activities are not suitable for students under 18 – these will be clearly marked on social programmes. Groups If your 16-17 year old is coming to TEG as part of a group, activities may be arranged by TEG English or the group organiser. For activities arranged by TEG, a member of staff will escort them to the activity and back to the college. It is the group leader’s responsibility to ensure that students return to their accommodation before their curfew. If students will not be able to return before their curfew, the group leader will notify the school and the host parents will then be notified. Issue 1 2 Off-site Emergency Procedure In the event of an obvious emergency or a developing situation, you must follow this plan of action; Students Any concern Mildly injured or sick, Life threatening or in severe danger but safe. Contact Call Emergency Contact College, 08.30 – 17.00 or, Services: 999 College, 08.30 – 17.00 or, Out of hours: +44 7841 709348 Out of hours: +44 7841709348 Principal/welfare Emergency Parent/ officer/Group Services Guardian Provides full assistance and support. leader/guardian. notified Contact parents and guardian. Suitable Suitable arrangements arrangements made. made. 3 Contact Information 01216 435459 97 Broad Street, Birmingham, B15 1AU [email protected] 01179 245759 2 Portland Place, Pritchard Street, Bristol BS2 8RH [email protected] 02392 732113 7-9 Edinburgh Road, Portsmouth, PO1 1DE [email protected] 02380 231397 1 Brunswick Place, Southampton, SO15 2AN [email protected] 4