Bwrdd Iechyd Prifysgol Betsi Cadwaladr University Health Board Healthcare in North Wales is Changing This is a public consultation to ask your views on proposals for changes to healthcare services Healthcare in North Wales is changing – Join the Debate Introduction Our aim is to improve health, not just This dialogue and engagement has led to We now want to build on these extend life. the proposals in this consultation discussions and ask for your views and document. Services should be close to opinions. Your voice is important so Over the last three years, GPs, hospital where people live whenever it is safe and please take the time to read this booklet. doctors, nurses and other health appropriate. When more specialist care is Think about what healthcare could be professionals have worked together to needed, hospitals must be centres of like in the 21st century for yourself, your consider how they could make healthcare excellence so the best possible care is family, your parents and your children. services better to meet this aim. available when needed from the right people. Please join the debate and send your Many people with an interest in the NHS comments to us by 28 October 2012. have been involved such as patients, The proposals we are now making are service users, carers, volunteers, intended to change the way in which community groups, local authorities and some services are provided and also many others. where they are provided so that we can meet quality standards. The proposals They have told us what they value – will allow us to attract and retain the being treated with dignity and respect, professional clinical staff we need having information that helps them to without increasing overall levels of make a choice and not being ‘bounced’ spending. around the NHS and social care when they or their families are most vulnerable. Healthcare in North Wales is changing - join the debate. Professor Merfyn Jones Chairman Mary Burrows Chief Executive 2 | Betsi Cadwaladr University Health Board Contents 1. About us 5 6. Older people’s mental health 30 2. Why we think healthcare services need to change 5 7. Neonatal intensive care services 33 3. How we have involved people in developing 8. Vascular services 34 our proposals 10 9. Equality Impact Assessment 35 4. Healthcare services – our vision for the future 13 10. Implementation of proposals 36 5. Our proposals for change 11. Have your say on our proposals 38 Healthcare services where you live 12. What happens next? 41 - Enhancing care in our communities 16 Appendix 1: Summary of what the proposals mean 42 Enhanced care at home 17 Appendix 2: Glossary of terms 44 Moving care from hospitals to the community 18 Hospitals in our communities 19 What this means for minor injuries services 21 What this means for X-ray services 22 What this means: Other changes we are proposing 24 Blaenau Ffestiniog 25 North Denbighshire – Rhyl and Prestatyn area 26 Llangollen 27 Flint 28 Services for people living in the Tywyn area 29 Betsi Cadwaladr University Health Board | 3 Summary This booklet sets out proposals for how we needed, hospitals need to be centres of major operations on veins and arteries – in think healthcare services could be delivered excellence so the best possible care is one hospital in North Wales. This will mean to give the best care for all. To help you find available from the right people. patients get better results and the service your way through the booklet, this page will be more efficient. gives a brief summary, section by section. Sections 5 – 8 are an important part of this document. Here we describe the services Section 10 confirms how we have Section 1 describes the Health Board’s where we think we need to make changes considered any potential impact of our responsibilities and the population we serve. and set out our proposals for change. proposals on groups in our community who are protected under the Equality Act and Section 2 explains why we think healthcare Section 6 focuses on healthcare services the Welsh Language Act and asks for your services need to change to meet the health where you live. Here we describe proposals views on this. needs of the population of North Wales, to deliver more care in the community; how setting out the risks we face, the quality we will take action to support people to Section 11 explains how we propose to standards we need to meet and the improve their personal health and prevent deliver these changes if they are accepted. financial challenges ahead. ill health; and care for more people in their It confirms that no changes will be put in own homes. This section also includes details place until suitable services are available Section 3 describes how clinicians have led of proposals for hospital hubs to make sure elsewhere. discussions with many people to develop services are reliable and consistent for more these proposals over a number of years and of the population. Section 12 explains how you can feed your how we have responded to what people views into the consultation process. have told us so far. This section also Section 7 concentrates on services for older describes what support we have from people’s mental health. We make proposals Section 13 explains what happens next and clinicians for the proposals. to increase community services so that we how and when final decisions will be made. can support people in their own homes Section 4 provides information about our better and rely less on institutional care At Appendix 1 there is a summary table local vision for healthcare services in the showing the impact of the proposals on 21st Century and tells you about how Section 8 explains how we propose to each community. services will be provided in the future so improve care for the small number of babies that we can improve results for patients, who need the very highest level of specialist Some of the words we use can be confusing carers and our workforce. Services should be care and meet the quality standards so we have provided a glossary of terms to close to where people live whenever it is expected of these services. help explain what these mean at safe and appropriate. When more specialist Appendix 2. care is Section 9 describes proposals to concentrate complicated vascular surgery – 4 | Betsi Cadwaladr University Health Board 2. Why we think our services 1. A bout us need to change Betsi Cadwaladr University Health Board Healthcare is always changing and We work to meet the Triple Aim, which is is the NHS organisation responsible for developing. We are able to deal with the way we balance how the NHS works the promotion of good health and the health in different ways because of new by: provision of health care services for the drugs and changes in clinical care. We population of North Wales. Our area have reached a point where services need • Improving population health covers around 2,500 square miles and we to change so that we can better meet the receive around £1.2 billion a year from health needs of the people of North • Improving quality, safety and patient the Welsh Government to provide Wales. Deciding how to go forward will experience healthcare services. help us build good services for the future. • Controlling or reducing costs We are responsible for community To do this means we cannot stay as we We need to perform well against all three healthcare as well as hospital services for are. It is increasingly difficult to be but, at the moment, the balance is not the 680,000 people living in the counties confident that all of the right staff, with right and we must do better. of Anglesey, Gwynedd, Conwy, the right skills, can be in the right place Denbighshire, Flintshire and Wrexham. In to provide the healthcare that people holiday periods there are many visitors need. who come to our region who may also need care. We are also working with less money and are not expecting this to change for the We are also responsible for primary care next three years at least. Patient services for people registered with GPs experience (family doctors) based within these areas For that reason we have to change what and for community pharmacy, dentistry we do and where we work from, so that and optometrists (eye care). we can protect services for patients, and reduce reliance on old buildings and ways You may be interested in our proposals if of working. t n you live in North or West Powys, Cheshire e m e v or Shropshire, as we provide some o r p m Population I services for people living in these a reas. Cost e r a C h t health l a e H f o e t u t The Triple Aim i t s n I © Betsi Cadwaladr University Health Board | 5 Population health need We all need to work together to influence The population of North Wales is expected these factors as they can contribute to the Health in North Wales is generally to grow to over 700,000 by the year 2033. By major causes of ill health and death in slightly better than the average for far the biggest increase will be in the North Wales. These include circulatory Wales but this hides some big issues number of people aged over 65. With an diseases such as heart disease and stroke; and some inequalities. expected increase by 60% in this group respiratory diseases and cancers.