<> <> <> <> <> <> <> <> Analysis of Features Pandora FMS v 5.1 / May 2014 INDEX LIST OF MAIN FEATURES PANDORA FMS ARCHITECTURE AGENT TECHNOLOGY COMMUNICATION AND NETWORKING REPORTING/ USER INTERFACE WHY CHOOSE ? ENTERPRISE? RTIFIED CE * * FUNCIONALIDADESLIST OF MAIN PANDORAFEATURES FMS 5.1 LIST OF MAIN FEATURES In the following pages you can find a list of different features, sorted by categories, of the 5.1 version of Pandora FMS in its OpenSource and Enterprise version. Architecture OpenSource Enterprise Performance and availability Monitoring Event based management Event correlation system Centralized Management using monitoring policies Automatic certified updates Geolocation (GIS) CLI Management LDAP/AD Authentication API for SSO Virtual infrastructure and Cloud Computing 1 Monitoring delegation to secondary servers (Export Server) High availability High scalation (Metaconsole) Service monitoring (BPM / APM) Customizable visual console pandorafms.com 3 FUNCIONALIDADESLIST OF MAIN PANDORAFEATURES FMS 5.1 Architecture OpenSource Enterprise Synthetic Modules (dynamic data creation over existing data) Historic DB to store data during long periods Centralized distribution system Recommended capacity limit per server 1.000 agents 2.000 agents Windows Support (for Pandora FMS server) 3rd Party Product Integration API Library Log collection Headless remote monitoring (Satellite Server) Agent technology OpenSource Enterprise Full featured multiplatform agents for Windows, HP-UX, Solaris, BSD and Linux Delegate agents (broker mode) and proxy mode Postconditions and preconditions in the software agent execution module Android and Embedded devices agents Remote or agent driven inventories Remote agent management VMware plugin pandorafms.com 4 FUNCIONALIDADESLIST OF MAIN PANDORAFEATURES FMS 5.1 Agent technology OpenSource Enterprise RHEV plugin Oracle plugin Weblogic plugin SAP R3 plugin JBoss plugin Websphere plugin User interface and reporting OpenSource Enterprise Skin system for complete user interface customizing Role-based control level access 2 Fine grain ACL system Full web-based environment, separate views for multi client use, SaaS ready Integria IMS Incident System native integration Light web console for mobiles Reports and SLA 3 ITIL v3 Métrics Custom reports. Report templates pandorafms.com 5 FUNCIONALIDADESLIST OF MAIN PANDORAFEATURES FMS 5.1 User interface and reporting OpenSource Enterprise Scheduling reports (sent by email) and possibility to request background reporting for very large reports Dashboard Communication and Networking OpenSource Enterprise IPAM (IP address management) SSH/Telnet console Auto discovery and network topology detection at level 2 and 3 SNMP Monitoring v3 IPv6 Support WMI Monitoring SNMP Trap monitoring 4 Netflow / Sflow Dynamic network navigable maps modifiable by the user in a graphical environment (Network console) to display network interfaces High speed ICMP and SNMP Exploration Transactional Web monitoring Configuration change management and detction pandorafms.com 6 ARCHITECTURE Pandora FMS has a very flexible and versatile design and allows to work in several different ways, combining different kinds of monitoring. RTIFIED CE * * FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 PANDORA FMS ARCHITECTURE 1. Performance and availability monitoring (Enterprise) Pandora FMS provides a complete solution because of its for performance & availability, monitoring the key resources across the infrastructure, to ensure that all devices are ready to respond to the end-user’s requests. It is possible to run these tests in the software agent remotely or from Pandora FMS Server, which eliminates the risk associated with running monitoring software on target systems. Pandora FMS specific tests and features include: • ICMP response and delay • Linux/Unix process availability • SNMP Polling (v1, v2c, v3) (via SNMP) • Standard TCP/IP services (HTTP, • Nagios Plug-in Support (for both, SMTP, etc) availability and performance) • Specified TCP/IP ports with regular • Network traffic in a device expression matching • Network latency time • URL availability Scheduled Performance Tests: • CPU, Disk and Memory Usage • WMI or PerfCounter value retrieval on • System overload Windows pandorafms.com 8 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 • Number of incidents per second are • Service availability or running compiled onto a logfile. processes • System temperature • Oracle DB status, as well as its • System command outputs tablespaces and other values 2. Headless remote monitoring: Satellite Server (Enterprise) • Allows headless, distributed monitoring for WMI, ICMP, SNMP v1/2 as well as plugin execution. • Integrates a discovery mechanism if a SNMP/WMI device is found during a network sweep. • Thousands of checks per second. Runs on Windows and Linux. • Returns the information retrieved to a dataserver, so a database isn’t required. 3. Fault and event management Pandora FMS’s event system keeps a log of everything that’s happened. When a service or a host goes down, or it comes up again, when an alert is fired, when new hosts are discovered at the network, etc. It’s possible to search for specific events... All this can be done from the Web Console, where events can also be exported to a CSV file, or be linked to feed readers, thanks to the RSS feed utility included. pandorafms.com 9 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 The functionality of these events allows them to be validated or marked as “under progress” by an operator. This way any task taking place there can be seen, leaving a trace of comments about it. Besides, events are associated to a group of tags or categories, which allow Pandora FMS to perform searches and create semantical 4. Customizable visual console Pandora FMS allows each individual user to define their own customized view of the monitoring process. This a customization-defined graph view, based on a spacial representation, selected items, represented status, data, graphs, or other visual console status. It always scales the most critical events. pandorafms.com 10 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 This general functionality, combined with weight-based service monitoring, is a flexible way to monitor groups of elements, based on the margins established by the user. This differs from “specific” monitoring of individual elements because it allows total management over “groups”, with a certain error margin, which reacts based on the continuous failure accumulation until the established treshold is reached. The need to monitor services as something “abstract” appears when the following question is asked: “What happens when an element on its own is not considered critical?”. For example, if one out of the twenty web servers monitored fails. We may not want to be alerted under this circumstance, because the truth is that out of twenty servers, it’s normal for one or two to fail ocassionally. One or two failed nodes in the system shouldn’t be a reason for alert (as a matter of fact, just imagine having to wake someone up every time an Apache server went down). This service is supposed to be redundant, so we should have a certain margin established, as to avoid headaches. The system should be smart enough to know that only one fallen server isn’t an issue, but when that number grows to five (let’s suppose) it should begin to trouble us; and certainly 10 dropped servers should be reason to get anyone out of bed. pandorafms.com 11 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 5. Virtualization and Cloud Computing (Enterprise) The Enterprise version of Pandora FMS has a specific plugin (exclusive to enterprise users) which allows automativ detection of VM on VMWare 4.X infrastructure, using a centralized point (VCenter) to gather all the information available, using only the VMWare API. There are also OpenSource plugins available for VirtualBox, Xen, KVM and EC2. pandorafms.com 12 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 6. Service monitoring (Enterprise) Unlike “specific” monitoring, where tangible values are collected, service monitoring with Pandora FMS is intented for monitoring “groups” of elements of different nature, with some established “tresholds” for error. This allows a service map and weight based SLA; 100% visual and in Real Time. 7. High availability Pandora FMS has a structure based on multiple servers (Data Server, Plugin Server, Network Server, etc.), a web console and a Database. It also has redundancy over all its items. Any amount of servers or consoles can be created, as well as a MySQL cluster for the Database. This is included among the features of the Open Source version as well. Agents also incorporate mechanisms to post on multiple servers, in case one fails. pandorafms.com 13 FUNCIONALIDADESPANDORA FMS PANDORAARCHITECTURE FMS 5.1 8. Monitoring delegation to secondary servers (Enterprise) The Export Server provides a data escalation feature, making it possible to have a completely distributed installation in the same building, office, or in totally different countries. Different Pandora FMS installations connect to an established Central Pandora FMS, which will collect and centralize the information. The Export Server is only available as an Enterprise Version feature. Source of RAW Pandora FMS Pandora FMS Source of RAW information SETUP #1 SETUP #1 information Pandora FMS Pandora FMS database database Pandora FMS Pandora FMS servers servers (any kind) (any kind) NETWORK Pandora FMS