Member, Singapore Academy of Law ARCUS IM AO HIEN M L T S Member, Singapore Law Society [email protected] +65 8128 1746 Associate Mediator, Singapore Mediation Centre National University of Singapore (2012) Appointed Court Volunteer Mediator, State Courts Double Degree Programme Mediator, MOH Holdings Healthcare Mediation Panel Mediator, Tripartite Alliance For Dispute Resolution Second Class (Upper Division) in Bachelor of Lecturer (Part-Time), NUS, Faculty of Law Laws (LL.B. Honours), and Associate Trainer, Civil Service College Bachelor of Business Administration (BBA). Consultant, Conflict Management Partners WORK EXPERIENCE CEO, Singapore International Mediation Institute Limited Appointment updated to reflect the growing scale and scope of responsibility over the company’s 2019 operations. – Present Executive Director, Singapore International Mediation Institute Limited Founding executive leader, key decision maker and international spokesperson for the company and the 2014 Singapore mediation industry. Oversees and implements all matters pertaining to budgeting, policy, – operations, finance, outreach, product development, and marketing. 2019 Promote SIMI’s international accreditation and certification schemes for mediators and mediation organisations. Build and maintain relationships between key members and organisations of the mediation industry. Leading the organization to meet performance targets set by the board and funding stakeholders. Course Coordinator (2017), Lecturer (Part-Time), NUS Mediation & Negotiation Workshop1 2015 Teaching, coaching, reviewing, grading and assessment of student performance and written assignments. – Consistently ranked in highest percentile of student feedback each semester. Present Consultant, CMP-Cambridge2 2020 Delivery of training programs and modules for clients worldwide. – Present Consultant, CM Partners3 2016 Delivery of training programs and modules for clients worldwide. Past clients include multi-national – pharmaceutical company, multi-national data storage company & the Royal Institute for Governance and Present Strategic Studies (Bhutan) 1 The Mediation & Negotiation workshop elective for NUS Faculty of Law is a hands-on, skills module for law students run by Professor Joel Lee Tye Beng for more than 20 years at the NUS Faculty of Law. 2 CM Partners is a global leader in negotiation, communication, strategic relationship management, and leadership development whose methods were first conceived at the Harvard Negotiation Project. (www.cmpartners.com). 3 CM Partners is a global leader in negotiation, communication, strategic relationship management, and leadership development whose methods were first conceived at the Harvard Negotiation Project. (www.cmpartners.com). Page 1 of 6 Associate, Rajah & Tann LLP (Technology, Media and Telecommunications / Competition) 2012 Technology, media and telecommunications - advised as lead associate on compliance with Singapore law – on technology and personal data; conducted more than 20 compliance trainings and presentations to 2014 staff and senior management of multi-national companies; advised on drafting of telecommunications legislation for a foreign jurisdiction. Competition and Trade – advised on cartel investigations in the logistics industry and general insurance industry; advised on manufacturing company on compliance for strategic goods. General Corporate – advised on general corporate and employment matters. PUBLICATIONS Co-Editor, Contemporary Issues In Mediation Series 2015 An annual publication collating top international essays by undergraduates on mediation related topics. – (http://www.simi.org.sg/CIIM/About-CIIM). Volume 1 chapters have been cited by Justice of Appeal Present Andrew Phang and Dean of NUS Faculty of Law, Professor Simon Chesterman.4 Chapter Co-Author, “Mediation in Singapore: A Practical Guide (2nd Edition)” 2017 Co-wrote a chapter with Associate Professor Joel Lee for the 2nd edition of this seminal text for mediation in Singapore, authored by George Lim, S.C & Danny McFadden. Contributor, Kluwer Mediation Blog (Young Mediators Initiative) 2015 Feature writer on international blog relating to mediation: – “Why Tap Water May Be Mediation’s Biggest Competitor” Present “What Broken Bowls Have In Common With Mediation” “What Street Fighting can Teach Mediators” Article Contributor, Asian Journal of Mediation 2017 2017 Review for the book “Negotiation: Things Corporate Counsel Need To Know But Were Not Taught” by Michael Leathes. Accessible via this link. Article Contributor, Asian Journal of Mediation 2015 2015 Review for the book “Alternative Dispute Resolution: A Handbook For In-House Counsel In Asia” by Rashda Rana SC. Accessible via this link. 4 Judge of Appeal Andrew Phang cited a chapter at the 4th Asian Mediation Association Conference held in Beijing in Oct 2016. The paper has been published in the Asian Journal on Mediation 2017. Professor Chesterman’s citation was for his article “The Fall and Rise of Legal Education in Singapore” [2017] Singapore Journal of Legal Studies 201-214 Page 2 of 6 CONFERENCES & OTHER EVENTS Competition Director (International Mediation Singapore 2019) Founded the first international ADR competition in Singapore for mediation advocacy and mediation skills. Hosted over 300 participants, coaches and volunteers from over 17 different nationalities over 4 days of 2019 competition rounds. Lead a team of 17 members to run the IMSG 2019 as the kick-off event for the Singapore Convention signing week. Judge, CDRC Vienna (Mediation Competition) 2015 Regularly invited each year to be a member of the international judging panel featuring prominent – mediators and arbitrators around the world, consistently ranking in the upper half of participant 2017 feedback. The competition is based on the same case used for the Willem C. Vis Moot Competition for that year, and supported by the International Bar Association and the Vienna International Arbitration Centre (www.cdrcvienna.org). Panelist, 2018 American Chamber of Commerce APCAC Business Summit 2018 April Panel for "Managing Disputes In Cross-Border Transactions", addressing queries relating to the use and viability of mediation for handling disputes arising out of commercial transactions in agreements and deals that span multiple countries and jurisdictions. Speaker, ICCE Conference Excellence And Innovation (Dubai) 2018 November Panelist, Thailand ADR Week 2019 by THAC (Bangkok) 2019 May Page 3 of 6 TRAINING EXPERIENCE Myanmar Mediation Workshop for Union of the Attorney General's Office (UAGO) and Office of the 2019 July Supreme Court of the Union (OSCU) Two 3 Day workshop for legal officers of the UAGO and OSCU on basic mediation skills and concepts. Facilitator, Royal Institute for Governance and Strategic Studies (RIGSS) 2018 to present 2-day workshop for participants, focusing on the use of collaborative and strategic negotiation tools. - 10th Senior Executive Leadership Program (SELP-10), March 2019: Lead trainer - 7th Young Professionals Leadership Program (YPLP-7), October 2018: Lead trainer - 6th Bhutan Executive Services Training (BEST-6), March 2018: Assisted Lead Trainer Professor Joel Lee Lead Trainer, Mediation Skills for Public Officers, Civil Service College 2018 to present Produced a 2-day training program for public officers, introducing them to the skills and frameworks used by professional mediators. - February 2018, March 2019 Lead Trainer, Conflict Resolution, Singapore Police Force (SPF) 2018 November Produced and delivered a 2-day customised conflict resolution workshop for 20 senior officers and managers across the ICA. The program focused on equipping the officers with a basic understanding and awareness of conflict resolution frameworks to be better able to deal with disputes in a strategic manner. Lead Trainer, Conflict Resolution, Immigration and Checkpoints Authority of Singapore (ICA) 2018 July Produced and delivered a 1-day customised conflict resolution workshop for 15 senior officers and 2019 October managers across the ICA. The program focused on equipping the officers with a basic understanding and awareness of conflict resolution frameworks to be better able to deal with disputes in a strategic manner. Lead Trainer, Mediation Advocacy Workshop for Sorbonne-Assas International Law School (Singapore 2018 December Campus) 2020 January Conceptualised and delivered a 2-day training program for students from the school, focusing on providing a basic awareness and practice of mediation skills and the Singapore mediation landscape. Lead Trainer, Mediation Advocacy Workshop for Kobe University 2018 September Conceptualised and delivered a 5-day training program for students from the school, focusing on 2019 September providing a basic awareness and practice of mediation skills and the Singapore mediation landscape. Lead Trainer, Global Academy for Advocacy in Dispute Resolution (GAADR) 2018 to present Produced and delivered a 1-day mediation advocacy training for 18 participants comprising of a mix of graduating law students and young law graduates. - June 2018, June 2019 Lead Trainer, Train-The-Trainers Mediation Workshop, Singapore Polytechnic 2016 to present Conceptualised and delivered a 2-day training program for educators at the Singapore Polytechnic, providing them with a basic overview of mediation skills and exploring how they could implement these through to develop new projects or integrated into their current curriculum and teaching syllabi. - March, September 2016 - March, September,