AaBbCc 123456 MUNICI PAL COUNCI L L O RS 2 0 15 Òepee HeÀeTb[sMeve ner He#eefvejHes#e keÀece keÀjCeejer mJe³ebmesJeer mebmLee Deens. osMee®³ee Founded in 1998, the PRAJA Foundation is a non-partisan jep³ekeÀejYeejele menYeeieer nesC³eemeeþer veeieefjkeÀebveer me#ece JneJes ne J³eeHekeÀ GÎsMe voluntary organisation which empowers the citizen to participate in governance by providing knowledge and enlisting people’s meceesj þsTve 1998 ceO³es Òepee®eer meg©Jeele Peeueer. veeieefjkeÀebveer celeoeveeHegjlee®e participation. PRAJA aims to provide ways in which the citizen efJe®eej ve keÀjlee jepekeÀer³e¢<ìîee DeefOekeÀ me¬eÀer³e JneJes, jep³ekeÀejYeej DeefOekeÀ can get politically active and involved beyond the ballot box, HeejoMe&keÀ Je pevelesuee GÊejoe³eer DemeeJee ³ee ¢<ìerves ceeefnleer Je %eevee®ee mlej thus promoting transparency and accountability. Gb®eeJeC³eemeeþer Òepee mebmLesves efJeefJeOe GHe¬eÀce neleer Iesleues Deensle. Concerned about the lack of awareness and apathy of the mLeeefvekeÀ mJejep³e mebmLeeb®³ee keÀecee®eer ueeskeÀebvee ceeefnleer vemeles DeeefCe cnCetve l³eebvee local government among citizens, and hence the disinterest ³eeefJe<e³eer keÀceeueer®eer DeveemLee Jeeìles. ns ef®e$e yeoueues Heeefnpes Demes mebmLesuee Jeeìles. in its functioning, PRAJA seeks change. PRAJA strives to create awareness about the elected representatives and their ueeskeÀebleerue Goemeerve YeeJevee yeoueC³ee®³ee nsletves Òepeeves DeeHeues ueeskeÀÒeefleefveOeer constituencies. It aims to encourage the citizen to raise his/ Je l³eeb®es celeoejmebIe ³eeefJe<e³eer peeie=leer keÀjC³eeme meg©Jeele kesÀueer Deens. ³eeletve her voice and influence the policy and working of the elected veeieefjkeÀebveer DeeHeuee DeeJeepe GþJeeJee DeeefCe ueeskeÀÒeefleefveOeeRvee DeeJeM³ekeÀ les efveCe&³e representative. This will eventually lead to efforts being directed I³ee³euee Je keÀeces keÀje³euee Yeeie Hee[eJes, ³eemeeþer pevepeeie=leer keÀjC³eeJej Deece®ee by the elected representatives towards the specified causes of Yej Deens. keÀeueeblejeves ³ee Òe³elveeletve meeJe&peefvekeÀ efnlee®³ee ¢<ìerves cenÊJee®³ee public interest. cegÐeeJej meecetefnkeÀ keÀece GYes jenerue. The PRAJA Foundation also strives to revive the waning cegbyeF& ns SkeÀ mepeie DeeefCe me¬eÀer³e veeieefjkeÀeb®es Menj JneJes; ³ee¢<ìerves veeieefjkeÀ spirit of Mumbai City, and increase the interaction between the citizens and the government. To facilitate this, PRAJA has DeeefCe mejkeÀej ³eeb®³eele HejmHejmebJeeo Ie[JeC³ee®ee Òepee mebmLes®ee Òe³elve Deens. created www.praja.org, a website where the citizen can not www.praja.org l³eemeeþer ³ee mebmLes®³ee JesyemeeF&ìJej efJeMes<e Dee@veueeF&ve megefJeOee only discuss the issues that their constituencies face, but can GHeueyOe kesÀueer Deens. ³eeefþkeÀeCeer veeieefjkeÀ DeeHeu³ee celeoejmebIeeleerue ÒeMve lej also get in touch with their elected representatives directly. ceeb[t MekeÀleele®e, efMeJee³e mebyebefOele ueeskeÀÒeefleefveOeeRMeer mebHeke&Àner keÀª MekeÀleele. The website has been equipped with information such as: ³ee JesyemeeF&ìJej Òel³eskeÀ celeoejmebIe, efleLeues veiejmesJekeÀ DeeefCe lesLeerue þUkeÀ the issues faced by the ward, the elected representatives, the mecem³eeb®eer ceeefnleer Deens. veeieefjkeÀ DeeHeu³ee mecem³ee ceeb[t MekeÀleele DeeefCe responses received and a discussion board, thus allowing an SkeÀceskeÀebMeer mebJeeoner meeOet MekeÀleele. informed interaction between the citizens of the area. PRAJA’s goals are: empowering the citizens, elected Òepee®es O³es³e ë veeieefjkeÀ, ueeskeÀÒeefveOeer DeeefCe mejkeÀej DeefOekeÀ me#ece representatives & government with facts and creating JneJesle ³eemeeþer JeemleJe ceeefnleer Heg{s DeeCeCes DeeefCe veeieefjkeÀeb®es peerJeveceeve instruments of change to improve the quality of life of Gb®eeJeC³eemeeþer keÀe³e&#ece yeoue Ie[JeCes, ns Òepee®es O³es³e Deens. DeefOekeÀ the citizens of India. PRAJA is committed to creating a HeejoMe&keÀ, GÊejoe³eer DeeefCe keÀe³e&#ece meceepe efvecee&Ce JneJee ³eemeeþer transparent, accountable and efficient society through ueeskeÀmenYeeieeves keÀece keÀjC³eemeeþer mebmLee Je®eveye× Deens. people’s participation. 2 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2015 3 he´cegKe efJeMues<eCe TABLE OF CONTENTS DeO³ee³e He=<þ ¬eÀceebkeÀ Chapter Pg. No. Òepee®eer ìerce 6 The Team 7 ueeskeÀÒeefleefveOeeR®es ÒeieefleHegmlekeÀ keÀe Heeefnpes DeeefCe keÀmes Heeefnpes? 8 Why was a Report Card needed and what does it contain? 9 Foreword 12 ÒemleeJevee 10 Acknowledgements 15 $eÝCeefveos&Me 14 Assessing the performance of Municipal Councillors objectively 17 veiejmesJekeÀeb®³ee keÀeceefiejer®es Jemlegefve<þ cetu³eceeHeve 16 Ranking Score Sheet 18 ¬eÀceJeejer iegCe leeefuekeÀe 18 Key Analysis 130 cegK³e efJeMues<eCe 130 The Methodology keÀe³e&He×leer (1) Matrix – Scale of Ranking 158 (1) cetu³eceeHeve ceespeHeÆer 145 (2) Parameters for Past Records as per Affidavit 161 (2) De@HeÀer[sJnerì Üejs peenerj kesÀuesueer ceeieerue (YetlekeÀeueerve) ceeefnleer 148 (3) Parameters for Present Performance in the Corporation and Committee Meetings 162 (3) ceneveiejHeeefuekeÀe DeeefCe meefceleer yewþkeÀeleerue keÀeceieerjer mebyebOeer cetu³eceeHeve IeìkeÀ 149 (4) Parameters for People’s Perception as per Opinion Poll 165 (4) pevecele ®ee®eCeervegmeej ueeskeÀeb®eer celes/¢<ìerkeÀesve 152 (5) Parameters for Negative Marking 170 (5) vekeÀejelcekeÀ iegCeebkeÀvee®es IeìkeÀ 157 4 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2015 5 ìerce THE TEAM efJeve³e mebIeJeer Advisors Vinay Sanghi meuueeieej Entrepreneur GÐeespekeÀ Anuj Bhagwati Devegpe YeieJeleer Vivek Asrani efJeJeskeÀ Demejeveer Trustee, Praja Foundation; Entrepreneur GÐeespekeÀ Trustee, Praja Foundation; Entrepreneur mebmLeeHekeÀ efJeéemle, Òepee HeÀeTb[sMeve; GÐeespekeÀ Dr. C. R. Sridhar Market Research Professional [e@. meer. Deej. ÞeerOej Market Research Agency efJeHeCeve mebMeesOeve efJe<e³ekeÀ J³eeJemeeef³ekeÀ ceekexÀì jerme®e& Spevmeer D M Sukhtankar Hansa Research former Municipal Commissioner, Mumbai [er. Sce. megKeìCekeÀj nbmee jerme®e& and former Chief Secretary, Government of Ashok Das ceepeer ceneveiejHeeefuekeÀe Dee³egkeÌle, cegbyeF& Je Dee³eSSme DeMeeskeÀ oeme Maharashtra Managing Director, Hansa Research (efveJe=Êe), ceepeer cegK³e meef®eJe ceneje<ì^ Meemeve J³eJemLeeHekeÀer³e meb®eeuekeÀ, nbmee jerme®e& Dhruv Mundra Anjan Ghosh Oe´gJe cegvêe Debpeve Iees<e Entrepreneur Senior Vice President, Hansa Research GÐeespekeÀ Jeefjÿ GHeeO³e#e, nbmee jerme®e& Iris Madeira Bikash Padhi Trustee, Praja Foundation; Education Associate Research Director, Hansa Research Dee³ejerMe ce[sje efyekeÀeµe HeeOeer Consultant, efMe#eCeefJe<e³ekeÀ meuueeieej, meWìj HeÀe@j efmeJnerue mebµeesOeve menmeb®ee}keÀ, nbmee jerme®e& Board of Advisor’s Centre for Civil Society And the rest of the Hansa team including meesmee³eìer®³ee meuueeieej meom³e Tanushree Prasad, Tarun Shroff, Joy – Jamal Mecklai DeeefCe nbmee ìerce®es Flej meom³e levegÞeer Òemeeo, le©Ce Chakraborty, Sushil Gaud and Chandra Singh peceeue ceskeÀueeF& Þee@HeÀ, pee@³e ®e¬eÀyeesleea, megefµe} ieew[ DeeefCe ®evê efmebie Trustee, Praja Foundation; Foreign Exchange HejkeÀer³e ®eueveefJe<e³ekeÀ meuueeieej Consultant Juju Basu Praja Team pegpeg yeemet Advertising Professional peeefnjele J³eeJemeeef³ekeÀ Òepee®eer ìerce Milind Mhaske Project Director, K. M. S. (Titoo) Ahluwalia Praja Foundation kesÀ. Sce. Sme. (ìerìg) Denlegefue³ee efceefuebo cnmkesÀ Former Chairman & CEO A.C. Nielsen ORG- ÒekeÀuHe meb®eeuekeÀ, Òepee HeÀeTb[sMeve MARG veeruemeve DeesDeejpeer-ceeie&®es ceepeer DeO³e#e DeeefCe meerF&Dees Priyanka Sharma Project Manager, cegmleHeÀe [e@keÌìj efÒe³eebkeÀe Mecee& Mustafa Doctor Praja Foundation Advocate keÀe³eos efJe®eejkeÀ (mee@efueefmeìj) ÒekeÀuHe J³eJemLeeHekeÀ, Òepee HeÀeTb[sMeve DeeefCe he´pee®es Flej keÀce&®eejer heg{eruehe´ceeCes - Debpeueer Nitai Mehta And rest of the Praja Team including efveleeF& cesnlee Managing Trustee, Praja Foundation; ÞeerJeemleJe, yeueJeble efkeÀjej, o#elee Yeesmeues, osJeebkeÀ Anjali Srivastava, Balwant Kirar, keÀe³e&keÀejer efJeéemle, Òepee HeÀeTb[sMeve, GÐeespekeÀ Entrepreneur iegjJe, efoueerhe leebyes, SkeÀveeLe heJeej, ieCesMe peeOeJe, Dakshata Bhosale, Devank Gurav, Dilip jepeve cesnje n<e&oe iegb[îes, p³eesleer þekegÀj, uelee jveefhemes, efveuece Rajan Mehra Tambe, Eknath Pawar, Ganesh Jadhav, Entrepreneur GÐeespekeÀ efcejeMeer, DeeWkeÀej Keesle, hegpee Jecee&, he´ieleer JeeìJes, Harshada Gundaye, Jyoti Thakur, Lata Sumangali Gada Ranpise, Nilam Mirashi, Onkar Khot, megcebieueer iee[e ÒeefJeCe meeJeble, jekesÀMe heesìs, ©ef®elee yeeF&le, ÞeOoe Founder Trustee, Praja Foundation; Pooja Verma, Pragati Watve, Pravin mebmLeeHekeÀ efJeéemle, Òepee HeÀeTb[sMeve; GÐeespekeÀ hejye, mJehveerue þekegÀj, mJeeleer jIegveeLeve, efJeveerle vee³ej Entrepreneur DeeefCe efJehegue Iejle. Savant, Rakesh Pote, Ruchita Bait, [e@. megcee ef®eìCeerme Dr. Suma Chitnis Shraddha Parab, Swapneel Thakur, Social Scientist & former Vice Chancellor, meceepeMeeðe%e DeeefCe SmeSve[erìer efJeÐeeHeerþe®³ee ceepeer Swati Raghunathan, Vinith Nair, SNDT University kegÀueiegª Vipul Gharat. 6 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2015 7 WHY WAS A REPOrt CARD NEEDED AND ueeskeÀÒeefleefveOeeR®es ÒeieleerHegmlekeÀ keÀe Heeefnpes DeeefCe keÀmes Heeefnpes? WHAT DOES IT CONTAIN? DeeHeu³ee osMeeves mJeeleb$³eeHe½eele ÒeeefleefveefOekeÀ ueeskeÀMeener®eer keÀe³e&He×leer mJeerkeÀejueer. cnCetve Heb®ee³eleerHeemetve The People of India have had Elected Representatives representing them in mebmeosHe³e¥le meJe& mlejebJej ueeskeÀebveer efveJe[tve efouesues ueeskeÀÒeefleefveOeer