Committee Meeting May 2018 Committee Members F. Ferrer, Committee Chairman S. Rechler A. Albert J. Samuelsen R. Glucksman P. Trottenberg D. Jones V. Vanterpool S. Metzger J. Vitiello C. Moerdler P. Ward J. Molloy C. Weisbrod View of the completed Myrtle Viaduct after its reconstruction. Photo: Marc A. Hermann/MTA New York City Transit. New York City Transit and Bus Committee Meeting 2 Broadway -20th Floor Conference Room New York, NY 10004 Monday, 5/21/2018 10:30 AM - 12:00 PM ET 1. PUBLIC COMMENT PERIOD 2. APPROVAL OF MINUTES – APRIL 23, 2018 April Committee Meeting Minutes - Page 4 3. COMMITTEE WORK PLAN Committee Work Plan - Page 11 4. PRESIDENT'S REPORT President's Report May 2018 - Page 19 a. Customer Service Report i. Subway Report Subway Report - Page 21 ii. NYCT, MTA Bus Report NYCT, MTA Bus Report - Page 49 iii. Paratransit Report Paratransit Report - Page 73 b. Safety Report Safety Report - Page 87 c. Crime Report Crime Report - Page 91 d. NYCT, SIR, MTA Bus Financial & Ridership Reports NYCT, SIR, MTA Bus Financial and Ridership Reports - Page 100 e. Capital Program Status Report Capital Program Status Report - Page 152 5. MTACC REPORT MTACC Report - Page 163 6. PROCUREMENTS NYCT May Procurement Staff Summary and Resolution - Page 168 a. Non-Competitive NYCT Non-Competitive Actions - Page 173 b. Competitive NYCT, MTA Bus Competitive Actions - Page 175 c. Ratifications NYCT Ratifications - Page 181 7. SERVICE CHANGES a. Subway Schedule Changes Effective November 2018 Subway Schedule Changes, Effective November 2018 - Page 184 b. Bus Schedule Changes, Effective July 2018 MTA Bus Schedule Changes, Effective July 2018 - Page 188 c. QM24, QM25, and QM34 Eastbound Travel Path Revision in Glendale, Queens MTA Bus QM24, QM25 and QM34 Eastbound Travel Path Revision in Glendale, Queens - Page 193 8. STANDARD FOLLOW UP REPORTS a. MetroCard Report Metro Card Report - Page 198 b. Elevator & Escalator Report, 1st Quarter, 2018 Elevator & Escalator Report, 1st Quarter, 2018 - Page 203 c. Transit Adjudication Bureau Report, 1st Quarter, 2018 Transit Adjudication Bureau Report, 1st Quarter, 2018 - Page 239 d. EEO & Diversity Report, 1st Quarter, 2018 (NYCT & MTA Bus) NYCT EEO & Diversity Report,1st Quarter, 2018 - Page 242 MTA Bus EEO & Diversity Report, 1st Quarter, 2018 - Page 259 9. OUTSTANDING BUSINESS (No Materials) 10. EXECUTIVE OFFICE CONTACT INFORMATION Executive Office Contact Information - Page 276 Minutes of Regular Meeting Committee on Operations of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company April 23, 2018 Meeting Held at: Metropolitan Transportation Authority Two Broadway New York, New York 10004 10:00 AM The following Members were present: Hon. Fernando Ferrer, Committee Chair Hon. Andrew Albert Hon. Randolph Glucksman Hon. David R. Jones Hon. Susan G. Metzger Hon. Charles G. Moerdler Hon. John J. Molloy Hon. Scott Rechler Hon. Polly Trottenberg Hon. Veronica Vanterpool Hon. James E. Vitiello Hon. Peter Ward Hon. Carl Weisbrod The following Members were absent: Hon. Norman E. Brown Hon. Ira Greenberg Hon. John Samuelson Also present were: Hon. Joseph Lhota, Board Chairman Andy Byford, President Joel Andrews, Vice President, EEO and Diversity James Bromfield, Director, System Safety Peter Cafiero, Chief, Operations Planning Edward Delatorre, Chief, NYPD Transit Bureau Robert Diehl, Vice President, Department of Security Jonathan Hawkins, Principal Transportation Planner, Operations Planning James Henly, Vice President and General Counsel, Law Mark Holmes, Chief Officer, Operations Planning, MTA Bus Frank Jezycki, Acting Senior Vice President, Subways ________________________________________________________________________________ Master Page # 4 of 276 - New York City Transit and Bus Committee Meeting 5/21/2018 Sarah Meyer, Chief Customer Officer John O’Grady, Senior Vice President, Capital Program Management Jaibala Patel, Chief, Office of Management and Budget Stephen Plochochi, Senior Vice President, Operations Support, Materiel Darryl Irick, President MTA Bus Company & Senior Vice President NYCT Buses Janno Lieber, MTA Chief Development Officer, MTA Capital Construction I. Chairman Ferrer opened the meeting. II. Public Speakers Omar Vera expressed enthusiasm over the new double decker buses. He advocated for terminating the M4 Bus at 29th Street and 6th Avenue. Jason Pinero also expressed enthusiasm over the new double decker buses. He advocated for cleaner subway tracks and stations. Tabitha Decker, from Transit Center, stated she is looking forward to an ambitious and comprehensive Bus Plan. She advocated for all-door boarding and a plan to re-design routes system-wide. Stephanie Vieras, from Rider’s Alliance, stated an ambitious new Bus Plan will help people escape poverty. Nick Cifuentes, Executive Director, Tristate Transportation Campaign, also expressed enthusiasm for the new Bus Plan. Jackie Cohen, Campaign Coordinator for the NYPIRG Straphangers’ Campaign, expressed support for the Bus Plan. Murray Bodin stated there is a need for change and more teamwork among the various transportation agencies. Pedro Valdez Rivera expressed frustration regarding unreliability on the B38 Bus. He stated he looks forward to the Bus Plan. Jean Ryan, from Disabled in Action, stated she did not see any mention of wheelchair riders in the Bus Plan. Noting an instance in which a bus operator had refused service and another where a bus operator lacked knowledge of how to operate equipment, she advocated for better accessibility for wheelchair users and in particular, using a different model express bus that is more accessible. William Henderson stated he is looking forward to the presentation of the Bus Plan. He noted three factors that he believes are critical to the Plan’s success: (1) the Plan must deal with reality and not past conditions, by addressing congestion; (2) the Plan must embrace changing ________________________________________________________________________________ Master Page # 5 of 276 - New York City Transit and Bus Committee Meeting 5/21/2018 technology; and (3) the Plan must treat all riders fairly, meaning the burden of fare payment must be borne by all riders. III. Minutes and Work Plan Upon motion duly made and seconded, the Committee approved the minutes of the March 19, 2018 meeting of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company. There were no changes to the work plan. IV. Agenda Items Following an introduction by President Byford, Darryl Irick, SVP NYCT Buses and President of MTA Bus, presented the Bus Plan. Member Albert inquired how the issue of poorly performing bus routes will be addressed. Mr. Irick stated all 326 routes will be evaluated. President Byford added NYCT will deploy resources quickly to known trouble spots. Member Albert asked whether seasonal adjustments to the routes will continue. President Byford responded in the affirmative. Member Albert asked for clarification regarding the Transit Priority Traffic Teams. President Irick responded these may include the NYPD in addition to NYCT personnel, noting that these details remain to be worked out. President Byford added the NYPD cannot be everywhere and consequently, the addition of camera enforcement is imperative. Member Albert asked which closely spaced stops are planned for elimination. Peter Cafiero, Chief, Operations Planning, responded that in Staten Island, NYCT is exploring eliminating every other stop. In particular, NYCT will take into consideration the ridership at each stop and factors such as stops in areas with large numbers of senior citizens. Member Albert inquired if certain routes are eliminated from the new bus maps, as proposed, would riders know other routes exist. President Irick stated that neighborhood maps will show all the bus routes in each neighborhood. President Byford added the Chief Customer Officer will be tasked with making sure the customers’ point of view is considered when designing the maps. He reiterated Mr. Cafiero’s statements that areas of vulnerable residents will be given special consideration. Member Vanterpool stated that congestion must be addressed in a concerted way and that NYPD needs to be more involved with enforcement. She expressed the need for more dedicated bus lanes, citing the example of the B82, and noted that the needs of bus riders can be drowned out by small numbers of individuals who oppose improvements to bus service. ________________________________________________________________________________ Master Page # 6 of 276 - New York City Transit and Bus Committee Meeting 5/21/2018 Member Vanterpool also urged that NYCT be a stronger proponent of congestion pricing and bus camera enforcement. Member Moerdler made the following suggestions relating to bus operations: (1) Community Boards should be better utilized, including by advising these Boards in advance of changes to bus schedules; (2) Uber vehicles and cabs should be prevented from using bus lanes; (3) NYC-imposed constraints on traffic need to be re-examined, noting that such constraints can mean six lanes are turned into two, resulting in cars moving into bus lanes; (4) Double-parked vehicles should be continually ticketed and not afforded a three hour grace period from a previous ticket; (5) Vehicles parked in bus stops