Cigref's activity report . Achieving digital success to help . promote the economic growth and . competitiveness of its members, . who. are major. French. corporations. and. public. administrations,. and. users. of digital. solutions. and . services . Contents . 04. Chairman's. Editorial. 06. Cigref,. on. the eve. of its 50th. anniversary. 08 About Cigref . 10. Cigref's. dashboard. 12. 2018/2019. publications. 14 Cigref members and governance . 18 7 strategic priorities . 20. Competitiveness. &. performance. 26 Training, skills & talents . 30 Digital foresight & forward-planning . 35. Trusted. digital. technology. 41 Ecosystems . 45 Ethics . 48. Supplier. relationships. 54. 2019/2020. agenda. 3. CHAIRMAN'S. EDITORIAL. Digital. .technology . that. is . sustainable, responsible and trusted! . Our. association's. activities. over. the past. 12 . confront. the ethical. repercussions. of. what might. months have confirmed our assessment of be termed a technological sheep mentality. In the the digital transformations under way in the current context, we will not be neglecting these . major. companies. and. public . administrations. discussions.. The .challenges . to meet. are immense. which are members of Cigref. These changes if we are to play leading roles in the move towards . are . showing . no signs. of slowing. down; . indeed . a sustainable,. responsible,. trusted form. of digital. they are accelerating and have reached a kind of technology, while the key functions of our large . cruising. speed.. Whatever. analogy. we choose. to . organisations. and. the overwhelming. majority. of . use, this observation appears to be shared widely their processes are now driven by digital systems; . by .our community. of .digital technology. this situation. is . only becoming. more. practitioners. Not because we are short pronounced. of perspectives on technology: we are all Confronting . involved. in digital. transformation. projects . the ethical. that are turning conventional practice consequences of Sustainable . on . its head. in numerous. business. a "technological. sectors. And in the years to come we sheep mentality" As news story after news story reminds us . will. have to come. to terms. with . all their . every day,. the predictions. of. the climate's. consequences for business models, future are gloomy indeed. It seems increa- technical architectures and the very nature of singly unlikely that humankind will manage to es- . our. organisations,. along. with .numerous . topics . cape the. painful .consequences . of climate. change. such as the arrival of 5G, the "platformisation" of unless we step back from our growth model. While . our. activities,. the emergence. of. edge computing. science. and technology. are. being harnessed. in. the . as a counterpoint to cloud computing, and in the search for possible solutions, in themselves they . longer. term .the first manifestations. of quantum. will not. be enough. to prevent. the most. pessimis. - . computing. tic scenarios from coming to pass. It appears more . and more. likely that. we will. have to .face up to. the . But an increasing number of us are seeing the need to think in completely new ways, and change emergence of a new demand: that we question the our lifestyles and business practices. Our digital . very. foundations. of the. transformation. projects. we . technology. businesses. will. also have. to confront. are leading, take a critical view of their promises this requirement. of .value creation. for. our organisations,. and . 4. Responsible. seek to. develop a. body of .international . public. law . governing cyberspace, point in the right direction. Faced. with . vendors . of digital. solutions. and . But there. remains. much to. do to restore. the trust. services who are developing an increasingly varied without which digital technology cannot develop offering, increasingly seductive marketing and harmoniously and promote economic growth and . increasingly. .aggressive . business. practices,. we . have three responsibilities. Firstly, to step back the modernisation of society. from. the bandwagon. and. refocus. our projects. on . value creation for the organisation. Next, to think A new strategic approach . through. the social. consequences. of technological. decisions and to anticipate, or even avert, them. To meet these many challenges, Cigref is developing Lastly, although this is nothing new, to guarantee a new framework for strategic discussion to shed . the .continuity . of the digital. services. that underpin. business activity, and master them in all their light on the path to follow if we are to pass the tests . technical. and. organisational. complexity.. of the ."pari numérique". (digital. gamble),. a .play . on the title of the book written in 1968 by Pierre . Lhermitte,. Founder-President. of Cigref,. entitled. Trusted "Le Pari informatique" (the IT gamble). This new methodological approach will help us to steer the . If we. are not. careful,. we could. find ourselves. facing a serious crisis of trust in the digital services work we need to undertake in the coming years. that. are available. to our. companies,. employees. The time. was right. to bring. more dynamism. .and . and customers. We have already laid some of the agility to Cigref's strategic thinking. groundwork. .by implementing. the. General. Data . Protection Regulation in our organisations. But On the eve of its fiftieth birthday, Cigref we will need to do more. Many companies are is putting itself in a position to meet the . regularly. targeted. by cyberattacks. the origin. and . perpetrators of which are always hard to determine. challenges facing each of its members, in an . As .attempted . fraud, destabilisation. activities. and . ever more. uncertain. environment,. focusing. on . economic warfare proliferate, trust crumbles away. achieving digital success, with the ultimate aim . What's. more,. the regulatory. provisions. adopted. of entering. a new. age, for. a better. or at least. a . by some national governments are imposing controlled future, an age of reason. serious legal uncertainty on European businesses . as .they protect. their strategic. data.. Against. this . backdrop, initiatives such as the Appel de Paris, Bernard Duverneuil . backed. by Cigref. in .January .2019, and. which . Cigref's. Chairman. 5. 01.. Cigref,. on. the. eve. of. its. 50th. anniversary!. 6. ABOUT. CIGREF. DASHBOARD . 2018/2019. PUBLICATIONS. MEMBERS AND GOVERNANCE . 7. ABOUT CIGREF . Cigref:. a stakeholder. in the digital society! . Cigref. is an. association . which. represents. the largest French corporations and public . administrations,. and. supports. its members. by organising, facilitating and reporting their collective thinking on digital issues. The. network,. created. in 1970, .has for over. 50 . years sought to develop its members' ability to . assimilate. and. master. digital. technology.. It is. a unifying player in the digital society, thanks to . its .high-quality . thinking. and the. extent. to which. it . .To achieve. its. mission, . represents its members. to promote economic . .growth . and the. It currently represents more than 150 private competitiveness of and public members across all business sectors, . all .users of .digital services. or. solutions.. It is . .its members,. Cigref. overseen by 15 board members who are elected counts on three main . by .the General. Assembly.. Its day-to-day. work is. .activities, . which. make. carried out by a team of ten permanent members it unique. of staff.. Cigref. has since. 2016 .been led. by Bernard. Duverneuil. 8. BELONGING INTELLIGENCE INFLUENCE . As an independent forum in which practitioners and actors Cigref takes part in group discussions of the economic Cigref ensures that its . can discuss. and create,. it is. a . member. organisations'. benchmark recognised by its and societal issues raised by information technologies. legitimate interests are known whole ecosystem. and respected. Cigref speaks. with. one voice. Founded nearly 50 years on behalf of major French As an independent forum in corporations and public ago, it draws its legitimacy from both its history and its which practitioners and actors . administrations. on .the subject. of . .can discuss. and create,. it is. a . digital technology. understanding of technical topics, giving it a solid benchmark recognised by its Its members share their whole ecosystem. experiences. in working. groups. in . platform. of skills. and know-. order to elicit best practices. how, the foundation stones of digital technology. 9. CIGREF DASHBOARD . 154. Cigref,. serving. Member organisations its members . The major French corporations and public . administrations. that are. members. of Cigref,. all users of digital systems, are representative . 1,700. bn . of French. economic. activity. and. its different. Cumulative revenues business sectors (banking, insurance, energy, . distribution,. .industry, . services,. etc.). 9 MM Building on the discussions held in its working . Number. of employees. groups. and clubs,. and. the sharing. of experience. between member leaders and organisations, . every. year Cigref. publishes. numerous. studies. covering all aspects of digital technology. Cigref's . 50. bn. publications. are. freely. available. at www.cigref.fr. Overall IT budget . .27 reports. published. since. the start. of the financial period, in English . 200,000. 27. .and French.. Internal employees in IT . 10. This. year, more. than .600 employees. of member corporations and public FOCUS