THE INFORMATION CONTAINED IN THIS COMMUNITY RESOURCE INFORMATION DOCUMENT UTILISES DETAILS OF RESOURCES PROVIDED ACROSS CAMBRIDGESHIRE FROM OUR PARISH, TOWN, DISTRICT AND COUNCILS - WE CANNOT MAKE RECOMMENDATIONS AND THE INFORMATION IS PROVIDED IN GOOD FAITH -OUR THANKS TO ALL CONTRIBUTORS TO THIS DOCUMENT Council Name Website Contact Number & Notes Cambridgeshire County https://www.cambridgeshire.gov.uk/residents/coron If you cannot complete the online form yourself (found on the link to your left) and you don’t know anyone who can complete it for you, or if you need to talk to Council avirus/coronavirus-covid-19-overview someone in another language, please call our Covid-19 Coordination hub on 0345 045 5219. New Cambridgeshire County Council Facebook page https://www.facebook.com/HowAreYouCambridgeshire/ to connect people with activities in the local community that promote positive mental wellbeing. Fenland District Council https://www.fenland.gov.uk/coronavirusresidentadvi FDC have set up a telephone hub that signposts residents towards access to food, medicine and other important services. Anyone needing help in Fenland who ce isn’t sure who to turn to can call on 01354 654321 or email [email protected] The call centre is open between 9am and 4pm, Monday to Friday. Cambridge City Council https://www.cambridge.gov.uk/coronavirus-help-for- We are working with partners across local authorities and the health service to coordinate support for those in the shielded group (those identified by NHS), those communities over 70, and those who are vulnerable. You can register to help with this effort or raise a concern about a resident by calling 0345 045 5219, emailing [email protected] Peterborough City https://www.peterborough.gov.uk/healthcare/publi If you cannot complete the online form yourself (found on the link to your left) and you don’t know anyone who can complete it for you, or if you need to talk to Council c-health/coronavirus/covid-19-coordination-hub- someone in another language, please call 01733 747474. your-community-needs-you Huntingdonshire District https://www.wearehuntingdonshire.org/ If for any reason you do not know who to contact for help then please get in touch with the Community Development Team at Huntingdonshire District Council by Council calling 01480 388388 or by sending an email to [email protected] and they will be able to provide you with the information that you need. South Cambs District https://www.scambs.gov.uk/coronavirus/support-for- online form to access help from the council: https://scambs-framwork.egovhub.net/CORONAVIRUSREQUESTASSISTANCE/launch Council residents/ East Cambs District https://www.eastcambs.gov.uk/content/coronavirus- In addition to the local community groups, local authorities, partners and the health service are coordinating support for those in the shielded group: those identified Council community-support as high risk by the NHS, those over 70 and those who are vulnerable. You can register to help with this effort or raise a concern about a resident by calling 0345 045 5219, emailing [email protected] or through the Cambridgeshire Community Hub. Hospital Name Contact Number Notes Hinchingbrooke 0800 052 1042 A new helpline has been set up for relatives of patients admitted to Hinchingbrooke during the coronavirus outbreak. The phone line is dedicated to providing updates on patients and is available to people with loved ones on Critical Care, the Medical Short Stay Unit and Birch Ward at Hinchingbrooke. Families are being asked to identify one person to be the point of contact who can ring for updates then share the information with others. The helpline is open 8am-7pm, 7 days a week. Peterborough City 0800 052 1042 A new helpline has been set up for relatives of patients admitted to Peterborough City Hospital during the coronavirus outbreak. The phone line is dedicated to providing updates on patients and is available to people with loved ones on Critical Care, Ward B6,Ward B7 and Ward B12 at Peterborough. Families are being asked to identify one person to be the point of contact who can ring for updates then share the information with others. The helpline is open 8am-7pm, 7 days a week. Queen Elizabeth Kings 01553 214545 In light of the current Covid-19 advice on social distancing (avoiding close contact with other people) we are advising people not to come to QEH unless it is Lynn absolutely necessary. If you have questions about your care at QEH and the changes we are putting in place please contact our Covid-19 hotline. Addenbrookes Hospital 01223 216 756 PALS helpline for contacting coronavirus patients, which is open 8am to 8pm, Monday to Friday. Mental Health Resource Website Notes NHS 111 Option 2 https://www.cpft.nhs.uk/First%20Response%20A5%20 For anyone needing help with a mental crisis, dial 111 and then select option 2 and you will be put in touch with a mental health first responder. Leaflet.pdf Mind Cambs, https://www.cpslmind.org.uk/qwell/ This provides a range of materials to support and assist people with their psychological wellbeing, including educational and self-help articles and peer-to-peer Peterborough & South support via forums. Adults are also able to receive help from qualified counsellors via drop-in or scheduled online chat sessions. Lincs Lifecraft https://lifecraft.org.uk/ Lifecraft has extended its mental health helpline - Lifeline - by five hours, which is now available on 0808 808 2121, from 2pm to 11pm. Samaritans https://www.samaritans.org/ You can also email for support on [email protected] or call 116 123 24/7. Supermarket Dedicated time for elderly to shop? Notes Tesco 9am - 10am Mon - Sat All tesco stores will now close between 10pm - 6am to allow for cleaning and restocking. 3 item limit on all purchases, with a maximum of 80 items per order. Home delivery and click and collect are both strained due to demand. Aldi not at present Aldi are limiting purchases to 4 of every different item. Increasing their deliveries to get stock back on the shelves as quickly as possible. https://www.aldi.co.uk/delivery-updates https://www.aldi.co.uk/covid19 Lidl not at present https://www.lidl.co.uk/about-us/customer-update Asda Fri 20th March 6am - 9am https://www.asda.com/feeding-the-nation Morrisons 9am - 10am Mon - Sat Morrisons have launched a telephone ordering service from a list of 45 essental groceries for the elderly and vulnerable - to order please call 0345 611 6111 and select option 4 to order a Foodbox or 5 to place an order for Doorstep delivery. The order will take 24 hours to process, and payment will be taken through a contactless card by the delivery driver. Help will be given by staff to any elderly and vulnerable that need it. Morrisons Peterborough have advised that the first hour each day will be prioritised for NHS staff. Morrisons launches next day delivery on food orders - the new next-day online service will deliver groceries within 24 hours - however the catch is that you won't be able to choose what you order - essentials boxes including either meat or vegetable based products. Sainsburys 7.30am - 8.00am - priority access for NHS and Key Sainsburys are also looking at adding priority delivery slots for the elderly and the vulnerable. If you are over 70 years of age, or you are extremely vulnerable and Workers live in Wales, Scotland or Northern Ireland, you can get access to priority home delivery slots by calling Sainsbury on at 0800 953 4988. 8.00am - 9.00am - priority access for the elderly and https://www.sainsburys.co.uk/webapp/wcs/stores/servlet/gb/groceries/working-to-feed-the-nation-/latest-information-- the vulnerable ?storeId=10151&langId=44&krypto=ylPzu0IUa%2FF7jnyedCaPnepBcaLi1FQIZfoJMsFpfGyq6NOn9sdzG9zZ%2FHE%2BqZ7PRYAcpCJozwdt%2FMxmSy3zt9QlYPlxeelLogov gzoTV3tcjF9O%2BoO93LH1wGVOELONK2UXUvq81rdowSt4pd7NgSOATfiN8C3ea3jBa7160U8%3D&ddkey=https%3Agb%2Fgroceries%2Fworking-to-feed-the-nation- %2Flatest-information-- Co-op Monday to Saturday 8-9am and Sunday 10-11am https://www.coop.co.uk/coronavirus All our stores have a dedicated shopping hour for our vulnerable customers, those that care for them and NHS workers. This takes place from 8am to 9am Monday to Saturday and from 10am to 11am on Sundays in all our stores. Iceland 8am - 9am daily Mon - Sat capping purchases of essential goods, varies store by store. https://www.iceland.co.uk/customer-support/contact-us#coronavirus Marks and Spencer Mon, Tues, Thur and Fri between 8 - 9am https://www.marksandspencer.com/c/help/covid-19#intid=hp_stripe_1_covid Mon, Tues, Thur and Fri between 8 - 9am is reserved for frontline workers and the elderly and vulnerable Waitrose first hour opening for elderly only, time varies store by 3 item limit on all goods https://www.waitrose.com/ store Oakhouse Foods online only https://www.oakhousefoods.co.uk/coronavirus-update 0333 370 6700 Donald Russell online only https://www.donaldrussell.com/covid19-faqs online only presence mostly frozen meat but also pies and desserts and some microwaveable meals Skylark (FENLAND) In store and local deliveries Skylark have a stock of essential items to purchase either in store or for home delivery. https://skylarkgardencentre.co.uk/corona-virus or call 01354 741212 to order. Kings Brother Food Distributors are offering free delivery over £60 for food orders. To place order please call 01733239445 or visit https://www.kingbros.co.uk/ Delivery is available within a 20 mile radius of Peterborough. King Brothers online / by phone This Peterborough Distributor are now offering local delivery to homes, minimum order £60. Contact on 01733 352 444 or email Westminster Foods online / by phone [email protected]. order online https://www.cambridgegroceries.co.uk/shop/ a variety of fresh and prepacked food and drink available.