SPRING 2013 A publication of the Illinois State Veterinary Medical Association IN THIS ISSUE Pheromones for a Fast Anxiety Fix The Truth About “Superbugs” Adult Education – Communicating with Gen X BEWARE THE EMPeror’s NEW CLOTHES! A B C D Petranek’s Pharmacy Mark Drugs Northshore Keefer’s Pharmacy Mark Drugs Roselle Libertyville, IL Deerfield, IL Mt. Prospect, IL Roselle, IL Ph: 847-362-2005 Ph: 847-419-9898 Ph: 847-255-3220 Ph: 800-776-4378 www.petranekspharmacy.com www.mdnorthshore.com www.keeferspharmacy.com www.markdrugs.com S Compounding Pharmacists of E Bandy’s Pharmacy Denson Compounding Pharmacy Salem, IL Wheaton, IL Ph: 800-641-3376 PH: 630-668-1180 www.bandyspharmacy.com ILLINOIS www.densonscompoundingpharmacy.com A R B F Maryville Pharmacy D C Glen Ellyn Pharmacy Maryville, IL E F G Glen Ellyn, IL Ph: 618-288-7474 Robert Listecki, R.Ph. www.maryvillerx.com H I Ph: 630-469-5200 K J Q G The Sullivan Pharmacy 200 Pharmacy Sullivan, IL L Chicago, IL Ph: 217-728-2331 M Ph: 773-374-4550 www.thesullivanpharmacy.com N www.200pharmacy.com O P H P The Medicine Shoppe Q Martin Avenue Pharmacy Springfield, IL Naperville, IL Ph: 217-525-0058 Ph: 630-355-6400 www.medicineshoppe.com www.martinavenue.com S O R I St. Joseph Apothecary Doubek Pharmacy St. Joseph, IL Alsip, IL Ph: 217-469-2232 Ph: 708-293-1122 www.stjoerx.com www.doubekpharmacy.com N J Doug’s Pharmacy District Drugs & Compounding Center Paxton, IL Rock Island, IL Ph: 877-642-DOUG Ph: 866-842-3351 www.dougsrx.com www.districtdrugs.com M L K Preckshot Professional Pharmacy Elmwood Pharmacy Schott’s Pharmacy Peoria Heights, IL Elmwood, IL Marseilles, IL Ph: 309-679-2047 Cathy Windish, R.Ph. Ph: 815-795-2700 www.preckshot.com Ph: 309-742-2611 www.schottspharmacy.com 2 www.isvma.org | Epitome A B C D Petranek’s Pharmacy Mark Drugs Northshore Keefer’s Pharmacy Mark Drugs Roselle Libertyville, IL Deerfield, IL Mt. Prospect, IL Roselle, IL Ph: 847-362-2005 Ph: 847-419-9898 Ph: 847-255-3220 Ph: 800-776-4378 www.petranekspharmacy.com www.mdnorthshore.com www.keeferspharmacy.com www.markdrugs.com Illinois State Veterinary Medical Association 1121 Chatham Road S E Compounding Pharmacists of Springfield, IL 62704 Bandy’s Pharmacy Denson Compounding Pharmacy Tel: (217) 546-8381 Salem, IL Wheaton, IL Fax: (217) 546-5633 Ph: 800-641-3376 PH: 630-668-1180 [email protected] www.bandyspharmacy.com ILLINOIS www.densonscompoundingpharmacy.com Staff A Peter S. Weber, MS, CAE R B F Executive Director [email protected] Maryville Pharmacy D C Glen Ellyn Pharmacy Maryville, IL E F G Glen Ellyn, IL Ph: 618-288-7474 Robert Listecki, R.Ph. Debbie Lakamp, CAE www.maryvillerx.com H I Ph: 630-469-5200 Assistant Executive Director, K Membership Services J [email protected] Q G Jill Blanton Contents Administrative Assistant The Sullivan Pharmacy 200 Pharmacy Sullivan, IL L Chicago, IL [email protected] President’s Column ........................................................................................ 5 Ph: 217-728-2331 M Ph: 773-374-4550 Executive Director’s Column ......................................................................... 6 N Kristi McCullough, DVM www.thesullivanpharmacy.com www.200pharmacy.com Welcome New Members ............................................................................... 9 Director of Education Readers’ Forum ............................................................................................. 10 O [email protected] Attitude and Perspective .............................................................................. 11 P H Tracy Scaduto, MBA Dean’s Column ............................................................................................. 12 P Finance Manager Donations to Endowment ........................................................................... 13 The Medicine Shoppe Q Martin Avenue Pharmacy ISVMA Member Seated on National Association of Springfield, IL Naperville, IL [email protected] Ph: 217-525-0058 Ph: 630-355-6400 Veterinary Technicians of America Board ................................................... 13 www.medicineshoppe.com www.martinavenue.com Lobbyists Be the Change! ............................................................................................. 14 Terry Steczo In Memoriam ............................................................................................... 14 Maureen Mulhall Dr. Kandi Norrell Donates Oxygen Masks for Pets to Fire Department That Rescued Cat .................................................................... 15 S O R I Convention Managers 25 Vets to Watch in Our 25th Year ............................................................. 16 Bonnie Chandler St. Joseph Apothecary Doubek Pharmacy Thinking About Heartworm Prevention ..................................................... 17 Janet Bascom St. Joseph, IL Alsip, IL Pheromones for a Fast Anxiety Fix .............................................................. 18 Ph: 217-469-2232 Ph: 708-293-1122 Preparation Needed to Comply with Revised www.stjoerx.com www.doubekpharmacy.com OSHA Labeling Requirements .................................................................... 19 The Truth About “Superbugs” ..................................................................... 20 Central Illinois Vet Requests Behavior Referrals ......................................... 21 N J ALDF Ranks Territories with Best, Worst Animal Protection Laws ........... 21 Doug’s Pharmacy District Drugs & Compounding Center Innovative Publishing Ink specializes Adult Education – Communicating with Gen X ......................................... 22 in creating custom publications for Lack of a Training Plan Can Put Your Hospital at Risk for Big Bucks! ....... 25 Paxton, IL Rock Island, IL businesses and associations. To find Ph: 877-642-DOUG Ph: 866-842-3351 out how your organization can have its Beware the Emperor’s New Clothes! ........................................................... 26 www.dougsrx.com www.districtdrugs.com own magazine, contact Aran Jackson at Classifieds..................................................................................................... 28 502.423.7272 or [email protected]. AVMA GHLIT to Support Members Impacted by M L K Changes to Medical Insurance in 2014 ....................................................... 32 Preckshot Professional Pharmacy Elmwood Pharmacy Schott’s Pharmacy Published March 2013 • 2013/3 www.ipipub.com Peoria Heights, IL Elmwood, IL Marseilles, IL Ph: 309-679-2047 Cathy Windish, R.Ph. Ph: 815-795-2700 www.preckshot.com Ph: 309-742-2611 www.schottspharmacy.com Epitome | www.isvma.org 3 4 www.isvma.org | Epitome President’s Column The Importance of Team-Building in Business and Life by Clyde Dunphy, DVM hile attending the AVMA Vet- opportunity to thank each of you for your continued support Werinary Leadership Conference of ISVMA by volunteering for a committee assignment. We are this past January in Chicago, I had the working to get all volunteers on a committee to spread out the opportunity to attend the keynote ad- work of each committee. dress, “World-Class Teams: Adventures in Team Building” with Robyn Benin- The Legislative Committee has been hard at work on a new casa. Robyn is a world-class adventure bill, the Veterinary Medical Ownership Act of 2013, which will racer and motivational speaker. Now I clearly define veterinary practice ownership in Illinois. This bill know you are probably asking, “What will be introduced this spring, as well as the renewal of the does this have to do with veterinary medicine?” But I can as- Veterinary Practice Act. Both of the bills are vital to protecting sure you that your officers, your executive director and all the the pet-owning public and looking after the well-being of all emerging leaders in attendance received some good informa- animals in Illinois. We will keep you informed as to the progress tion on team-building. Robyn’s book, titled How Winning Works, of these two important issues. is filled with real-life examples of how to take advantage of each team member’s strengths and exploiting those strengths by I had the opportunity to attend the first Veterinary Outreach of showing members how amazing and important they are to the the Ovarian Cancer Symptom Awareness (OCSA) organization team. We all are involved with teams daily in our professional at Gateway Veterinary Hospital in Saint Charles, Illinois, January and personal lives. 25, 2013. This was the first public event at a veterinary hospital in Illinois, and more information will be available in the near fu- Let’s each of us take a critical look at our veterinary team, your ture about this important partnership with OCSA, ISVMA, One practice, ISVMA or a committee. In your practice, are you de- Health and your veterinary practice. The ISVMA Public Rela- livering the best message possible to your clients through your tions Committee will be working this year on public awareness team? How are you working to build a better team and help for the veterinary outreach program: Project Breathe (providing all team members be the best they can be? Exceptional team- pet oxygen masks to fire departments); and developing white pa- building requires that you hire the inspired. “Motivation is for pers to use in your practices, on your websites, in newsletters and now, and inspiration is forever.” We must all take time to work to educate the public on a variety of veterinary topics. on our practices and not just in them. If you set aside time for team-building and customer-service training, it will