COMMUNICATE Translation - Supported Languages List West Corporation 100 Enterprise Way, Suite A-300 Scotts Valley, CA 95066 888-527-5225 www.schoolmessenger.com ! Table of Contents INTRODUCTION .......................................................................................................3 TRANSLATION SUPPORT LIST .......................................................................................3 WHY IS THE LANGUAGE I WANT ON THIS LIST BUT ISN’T AVAILABLE WHEN I TRY TO TRANSLATE MY MESSAGE IN COMMUNICATE? .......................................................................................7 QUESTIONS? ...........................................................................................................8 ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !2 ! Introduction Depending on your account settings, Communicate’s translation feature allows you to translate English email, phone and text messages into over 100 languages. Use this list as a guide to let you know what languages are available for which message types. Note: In addition to your district’s account settings, translation availability will also depend on which communications platforms (Twilio or Syniverse) and short code your district is using. Translation Support List Important: SMS text messaging (a free feature) is not active by default on your SchoolMessenger Communicate account and requires special setup. Ensure you're using the correct short code by checking with Support. = fully supported = not supported = partially supported • SMS: Supported on short codes 64779 and 67587. Not supported on short codes 88544, 68453 and 724665. = partially supported • Fully supported but characters may not render accurately. Language ISO Code Email Text-to-Speech SMS Afrikaans af Albanian sq Amharic am Arabic am Armenian hy Azerbaijani ar Basque eu Belarusian be ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !3 ! Bengali bn Bosnian bs Bulgarian bg Catalan ca Cebuano ceb Chinese (simplified) zh-CN (Mandarin) Chinese (Traditional) zh-TW Corsican co Croatian hr Czech cs Danish da Dutch nl English en Esperanto eo Estonian et Finnish fi French fr Frisian fy Galician gl Georgian ka German de Greek el Gujarati gu Haitian Creole ht Hausa ha Hawaiian haw ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !4 ! Hebrew iw Hindi hi Hmong hmn Hungarian hu Icelandic is Igbo ig Indonesian id Irish ga Italian it Japanese ja Javanese jw Kannada kn Kazakh kk Khmer km Korean ko Kurdish ku Kyrgyz ky Lao lo Latin la Latvian lv Lithuanian lt Luxembourgish lb Macedonian mk Malagasy mg Malay ms Malayalam ml ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !5 ! Maltese mt Maori mi Marathi mr Mongolian mn Myanmar (Burmese) my Nepali ne Norwegian no Nyanja (Chichewa) ny Pashto ps Persian fa Polish pl Portuguese (Portugal, Brazil) pt Punjabi pa Romanian ro Russian ru Samoan sm Scots Gaelic gd Serbian sr Sesotho st Shona sn Sindhi sd Sinhala (Sinhalese) si Slovak sk Slovenian sl Somali so Spanish es ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !6 ! Sundanese su Swahili sw Swedish sv Tagalog (Filipino) tl Tajik tg Tamil ta Telugu te Thai th Turkish tr Ukrainian uk Urdu ur Uzbek uz Vietnamese vi Welsh cy Xhosa xh Yiddish yi Yoruba yo Zulu zu Why is the language I want on this list but isn’t available when I try to translate my message in Communicate? This can happen for a number of reasons: 1. The language code wasn’t included in your data import. 2. This language isn’t enabled for your account. Please reach out to our support teams to correct the issue. ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !7 ! Questions? If you have any questions, please contact your SchoolMessenger Project Manager or Customer Solutions Engineer prior to proceeding. SchoolMessenger Support Number 800-920-3897 Chat live with a support rep here: www.schoolmessenger.com/support ©2018 West Corp. [06202018]. All rights reserved. May not be reproduced without express written permission. !8.