Carol Monaghan MP at BVRLA Parliamentary Reception 2019 About the BVRLA Established in 1967, the BVRLA is the UK trade body for companies engaged in vehicle rental, leasing and fleet management. BVRLA members are responsible for a combined fleet of over five million cars, vans and trucks on UK roads, that’s 1-in-8 cars, 1-in-5 vans and 1-in-5 trucks. The vehicle rental and leasing industry supports over 465,000 jobs, adds £7.6bn in tax revenues and contributes £49bn to the UK economy each year. BVRLA membership provides customers with the reassurance that the company they are dealing with adheres to the highest standards of professionalism and fairness. BVRLA members have The association achieves this by maintaining industry standards and regulatory compliance via its the cleanest vehicle mandatory Codes of Conduct, inspection programme and government-approved Alternative Dispute Resolution service. To support this work, the BVRLA fleet on the road promotes best practice through its extensive range BVRLA ANNUAL REVIEW 2019 REVIEW BVRLA ANNUAL of training, events and information-sharing activities. 100% of members’ rental cars and 96% of On behalf of its 980+ member organisations, the BVRLA works with governments, public sector lease cars are Clean Air Zone compliant, agencies, industry associations and key business influencers across a wide range of road transport, compared to 62% of the total UK car fleet. environmental, taxation, technology and finance-related issues. 2019 BVRLA Sustainability Credentials 2 Committee of Management The Committee of Management is the BVRLA’s board of directors, responsible for strategic direction and policy as well as ensuring that the association is run on a sound financial basis. Nina Bell Nick Brownrigg Chairwoman Vice Chairman Brian Back In her role of Managing Director Nick joined Alphabet (GB) Limited as Brian Back BVRLA Honorary Treasurer The BVRLA presented its of Avis Budget Group and Zipcar Chief Executive Officer in July 2016, first Freddie Aldous Lifetime David Hosking Tuskerdirect Northern Region, covering the UK, having previously been CEO of the Achievement Award at Norway, Sweden and Denmark, pre-owned Vehicle Division for Abdul Ed Cowell Fraikin this year’s Annual Dinner, Nina Bell is responsible for the Latif Jameel, the largest automotive Gary Smith Europcar Group UK recognising the contribution general management of the group in the Middle East. of BVRLA Honorary Treasurer, company’s operations and strategic Henry Brace BT Fleet Solutions Brian Back. direction, as well as more than A qualified Automotive Production Jon Lawes Hitachi Capital Vehicle Solutions 1,800 employees and overseeing Engineer, Nick has extensive Brian has held leadership revenue generation across all automotive and financial services Khaled Shahbo Enterprise Rent-A-Car positions in some of the business sectors. sector experience and has held Margaret Speirs Arnold Clark Car & Van Rental industry’s most successful leadership positions within the UK companies, chaired numerous Martin Brown Fleet Alliance She previously held a number of and international leasing industry. BVRLA committees and spent senior positions in strategy and Miguel Cabaca Arval UK more than 20 years on the finance, working at Travelport, He has fulfilled many senior positions Neal Francis Pendragon Vehicle Management BVRLA Board. a global IT distribution company, including several UK, pan-European where she was Vice President of and global CEO positions for Ally Peter Cakebread Marshall Leasing The award was presented in Market Strategy and Planning, Financial Inc, previously GMAC and Peter Collins MAN Financial Services honour of the support and and Vice President of Strategic Masterlease Group. leadership Brian has shown Programmes. She qualified as a Richard Davies Hertz UK within the BVRLA over the Chartered Accountant with PwC. Tim Buchan Zenith years. Brian has provided wise counsel to BVRLA Chief Executives at some of the most pivotal moments in the association’s 52-year history. BVRLA ANNUAL REVIEW 2019 REVIEW ANNUAL BVRLA 3 Chairwoman’s Comment 2019 has been a year of continuing What has been evident in 2019 is that The range of e-learning modules has uncertainty for the vehicle rental your association is opening more doors been expanded, new training courses and leasing industry. As our members in the corridors of power than ever have been delivered, an annual leasing diversify their business models to before, and importantly our collective broker conference has been introduced adapt to the ever-changing world voice is being heard. and new communication channels have of mobility, your association has been launched. continued to focus on strengthening Ensuring that policymakers understand our industry’s reputation and that fleets require a supportive tax This year’s Annual Review provides ensuring we have a strong voice regime to help deliver environmental a great overview of the association’s with government policymakers. goals has been challenging as fiscal and achievements during 2019. Looking environmental policies are often not back over the year these successes Brexit, regulation, environmental aligned. The BVRLA has continued to have been underpinned by the matters, taxation and technology lobby on this issue and earlier this year commitment from all those in the were the top 5 most important HM Treasury acknowledged the value BVRLA family to work collaboratively issues identified by members of the company car market, announcing with each other as well as with in our annual Member Survey a freeze on company car tax and a partners, policymakers and other and will drive our policy agenda 0% rate for zero emission vehicles. influencers to protect the interest for 2020. A welcome boost for fleets and a of our industry. positive endorsement of our sector. The 2019 Fleet Sustainability I am delighted that we end the year Credentials report confirmed 2019 saw the association open its with our membership numbers that our members have the membership to Fleet Operators, exceeding the one-thousand mark, lowest polluting vehicles on the further strengthening the association’s demonstrating that your association road. Responsible for over five industry representation. Big named continues to go from strength to million vehicles, BVRLA members brands including the Royal Mail have strength, even in the face of so are registering around half of all already joined us and I look forward much uncertainty. new vehicles and a third of all to seeing more fleet-owned operators new electric and plug-in hybrid joining the BVRLA family in the We thank you for your support and vehicles., demonstrating that coming year. look forward to continuing our work our industry is already leading together in 2020. BVRLA ANNUAL REVIEW 2019 REVIEW BVRLA ANNUAL the shift to cleaner transport. Your association has also been adapting The team at the BVRLA has to deliver a wider service offering to worked hard this year to support members. educate policymakers about the importance of the vehicle The governance programme introduced rental and leasing industry a new Flexi rent audit to support those in helping to deliver the UK’s who are offering long-term rentals Nina Bell, zero-emission ambitions. and are subject to FCA regulation. BVRLA Chairwoman 4 Chief Executive’s Foreword Looking back at 2019, it has been a year This year has seen the BVRLA gain this scheme demonstrating that of increased diversity and collaboration unprecedented levels of access to the industry is determined to take a at the BVRLA. government ministers and policymakers, front-foot approach to tackling the regularly engaging with HM Treasury, threat of vehicle terrorism. Our membership has grown more diverse Department for Transport, BEIS and this year as we welcomed fleet operators Downing Street officials to emphasise The BVRLA has also collaborated into the association for the first time. the importance of getting the tax system more closely with the Financial This has further strengthened our position right and explain why our industry can Ombudsman Service and the as the leading independent voice of the be a key partner to delivering the UK’s Financial Conduct Authority this fleet industry and contributed to BVRLA zero-emission goals. year. The FCA addressed members membership increasing beyond the one at the association’s first-ever Leasing thousand milestone. With Brexit dominating the agenda, the Broker Conference in May and BVRLA members’ businesses have also BVRLA has been relentless in its attempts also attended the Leasing Broker continued to diversify during the year as to remind policymakers that there are Committee in November. their business models have adapted to other urgent issues that also need to be prioritised by government. We were the By working more closely with the offer a broader range of mobility services. regulators, we are in a stronger The lines between rental, leasing and only trade body lobbying the government on the impact that the new WLTP position to get our voice heard by commercial vehicle members continue to those reviewing regulations and blur as they expand their range of services. emissions standard would have on company car tax. Our campaign mobilised are better placed to support The association continues to attract firms of the whole fleet sector and in July we FCA-regulated members. all sizes, with over 600 small and medium- were delighted to see the government’s There have been many collaborations sized businesses now in membership. decision