SAF/EST Mobile Application User Manual and Frequently Asked Questions SAF/EST App Software User Manual and Frequently Asked Questions Contents 1. Platform and Device .......................................................................................................................... 4 1.1. SAF/EST App hardware and platform requirements ............................................................................. 4 1.2. CAT device usage after SAF/EST App installation .................................................................................. 4 1.3. Android operating system version ......................................................................................................... 4 1.4. Battery usage ......................................................................................................................................... 4 1.5. Internet connectivity ............................................................................................................................. 4 2. SAF/EST App Software Download ..................................................................................................... 5 2.1. Download the SAF/EST App ................................................................................................................... 5 2.2. Play Store requirements ........................................................................................................................ 5 2.3. SAF/EST App download fee .................................................................................................................... 5 2.4. SAF/EST App transfer of ownership ....................................................................................................... 5 2.5. Internet connectivity requirement ........................................................................................................ 5 2.6. Download problems during installation ................................................................................................ 5 3. Setup & Configuration (before scanning) ........................................................................................... 6 3.1. After installing the SAF/EST App, what must I do next before using the SAF/EST App to scan people? 6 3.2. Uniform background definition ............................................................................................................. 6 3.3. Hardware and equipment requirements as part of the SAF/EST system .............................................. 6 3.4. Outdoor use of the SAF/EST App and system ........................................................................................ 7 3.5. Direct sunlight and external heat sources ............................................................................................. 7 4. SAF/EST App Startup and Calibration ................................................................................................ 7 4.1. SAF/EST startup and first-time usage .................................................................................................... 7 4.2. Opening the SAF/EST App on a CAT device ........................................................................................... 7 4.3. System navigation and main menu ........................................................................................................ 7 4.4. Guidance on system setup: .................................................................................................................... 9 4.5. SAF/EST App Terms and Conditions ..................................................................................................... 13 4.6. Calibration of the SAF/EST App ............................................................................................................ 13 4.7. Calibration requirements ..................................................................................................................... 15 4.8. Recalibration of device ........................................................................................................................ 15 5. SAF/EST App Settings ....................................................................................................................... 16 5.1. Settings page layout ............................................................................................................................. 16 6. How to Scan ..................................................................................................................................... 17 6.1. How to scan with the SAF/EST App ...................................................................................................... 17 6.2. SAF/EST App icon classification ........................................................................................................... 19 7. Scanning Protocol ............................................................................................................................ 20 7.1. Head gear ............................................................................................................................................. 20 7.2. Getting ready ....................................................................................................................................... 20 7.3. Enter target area .................................................................................................................................. 20 7.4. Scanning ............................................................................................................................................... 20 7.5. Exiting scanning area ........................................................................................................................... 21 8. Frequently Asked Questions ............................................................................................................. 21 8.1. I’m getting erratic temperature readings and continuous elevated temperature alarms from the system .................................................................................................................................................. 21 8.2. My SAF/EST App is unresponsive and looks “frozen” .......................................................................... 21 8.3. Battery usage ....................................................................................................................................... 21 8.4. I can’t find the SAF/EST App icon on my phone ................................................................................... 21 8.5. The calibration is completed, but the SAF/EST App still displays “Start Calibration” message on the screen .................................................................................................................................................. 21 8.6. The app display “warming up” but it takes an extended period ......................................................... 22 8.7. The device display “The thermal sensor failed to initialize. Please restart” ........................................ 22 8.8. Can I scan people wearing head gear such as hats, beanies, bandannas etc? .................................... 22 8.9. My device is giving erratic temperature readings and continuous alarms .......................................... 22 8.10. How do I Log Out of the SAF/EST App? ................................................................................................ 22 8.11. How do I see on which version of the SAF/EST App is installed on my device? .................................. 22 8.12. How do I see on which version of the SAF/EST App is installed on my device? .................................. 22 8.13. Im in the Settings tab, how do I get back to the main screen? ............................................................ 22 8.14. Tuning appears on the main screen during active scanning ................................................................ 22 8.15. A red cloud with a red “up” arrow displayed in the left-hand upper corner ....................................... 22 1. Platform and Device SAF/EST App hardware and platform requirements The SAF/EST App will only function and operate on the CAT 60 range of devices that is fitted with a FLIR Lepton thermal sensor and includes the CAT S60, S61 and S62 mobile device ranges. The SAF/EST App It will not function on any other device such as an iPhone, Samsung, Huawei etc. Refer https://www.catphones.com/en-gb/products/ for more details on preferred CAT devices. CAT device usage after SAF/EST App installation The CAT S60 or S61 device may be used for normal cellular functions after SAF/EST App installation, but it’s not recommended as you may need to restart the SAF/EST App and redo the calibration if the SAF/EST App was minimized during a cellular call or message transmission (WhatsApp, Messenger, Email, Skype etc). We recommend a dedicated device for scanning purposes only. It is recommended that the CAT mobile device be used as a dedicated Elevated Skin Temperature scanning device during normal scanning procedures, as incoming transmissions will interrupt your scanning session. The use of the device as an Elevated Skin Temperature scanning device as well as cellular device may lead to recalibration requirements and complications. It is further recommended that in application “Notifications” be disabled if the CAT device is used as a scanning device and cellular device. Android operating system version The following Android