FY 2012 Annual Report July 1, 2011 – June 30, 2012 & 2013 Calendar Regional transit leadership of unique The mission of the Metropolitan Atlanta Rapid Vision competence and competitiveness Mission Transit Authority is to strengthen communities, Safe, reliable and customer-friendly service advance economic competitiveness and respect the environment by providing a safe and customer- Increasing regional quality of life and economic success focused regional transit system. Respected and valued regional partner with unique expertise Table of Contents Board of Directors ................................................................................. 1 Serving With Pride ........................................................................ 12 Message from the General Manager/CEO ................................................ 1 Shaping Public Policy.................................................................... 13 Training for the Future .....................................................................2 Financial Highlights and Financial Reporting Award ............................. 14 Supporting the Community ..............................................................3 Fare Structure ............................................................................. 15 Focusing On Safety And Security ......................................................4 Net Assets by Fiscal Year .............................................................. 16 Preserving the Environment ..............................................................5 Primary Revenue Source Trend ....................................................... 16 Advancing Regional Transportation ....................................................6 Growth in Ridership and Fare Revenue ............................................ 17 Moving Millions of Passengers ..........................................................7 Trend of Total Expenses ................................................................ 17 Leading the Transit Industry .............................................................8 Total Expenses by Function ............................................................ 18 Patronizing the Arts ........................................................................9 Farebox Recovery Percentage ........................................................18 Boosting the Economy .................................................................. 10 Rail Map ..................................................................................... 19 Making Movie Magic ..................................................................... 11 Board of Directors Officers Directors Ex-Officio Frederick L. Daniels, Jr. Barbara Babbit Kaufman Robert L. Ashe III Wendy Butler Jim Durrett Jannine Miller Chairman Vice Chair Harold Buckley, Sr. Juanita Jones Abernathy Roderick E. Edmond Adam D. Orkin Noni Ellison-Southall Keith Golden Treasurer Secretary FY 2012 Annual Report Message from the general manager/ceo At MARTA we are so much more than “big on the quality of life and economic suc- ability programs to protect and improve the things that move” people from place to cess in this region and state is profound. environment and partnered with the region place. From providing 420 thousand transit trips a and state to advance transit expansion day to contributing hundreds of thousands plans. We are the student who takes the train of dollars to charitable causes throughout each day to Georgia State University in pur- the year, MARTA continued to be a driving As I complete my five-year tenure as Gener- suit of her law degree. We are the patient force in the community in Fiscal Year 2012. al Manager and CEO of MARTA, I must say who relies on MARTA Mobility to receive that it has been an honor and privilege to be life-sustaining dialysis treatments. We are Despite the ongoing financial challenges a part of the ninth largest transit system and the local film crew that’s hired to work on a that MARTA faced, the Authority did not truly one of the best in the country. I com- major motion picture filming a scene on a waver from its mission. Our employees mend all of our dedicated and hardworking MARTA bus. We are the hundreds of thou- supported and maintained vitally important employees for the contributions they have sands of trips each day connecting people community links by pulling together to pro- made in partnership with our local leaders to family and friends, educational, artistic vide safe, efficient, reliable and customer- and transit supporters to continue serving and cultural experiences, job opportunities focused transit service. our customers and the region with pride. and essential health and wellness services. At the same time, MARTA leveraged tech- MARTA is responsible for knitting together nologies to enhance safety and security the fabric of this community, and its impact programs, implemented innovative sustain- Page One January 2013 Arts Center Station T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 JANUARY 2013 FY 2012 Annual Report Tuesday, January 1 New Years Monday, January 21 Martin Luther King, Jr. Day Training for the future A recent study released by the American credited and standards-based Transit Train- This program will be a boon for MARTA, as Public Transportation Association (APTA) ing Center. well as other regional transit providers, by ef- found that the transit industry is facing a fectively positioning them to compete for the severe talent gap as a large percentage of Other organizations joining MARTA and diminishing number of qualified applicants its current workforce approaches retirement Georgia Piedmont Technical College in this who are entering the skilled trades. The over the next decade. important new venture are Cobb Commu- grant award and implementation of the Tran- nity Transit, Gwinnett County Transit, the sit Career Pathway Programs at the Georgia Responding to this looming challenge here Georgia Regional Transportation Authority, Piedmont Technical College’s Regional Tran- in metro Atlanta, MARTA, in partnership the Atlanta Regional Commission and the sit Training Center could also attract talented with Georgia Piedmont Technical College, Urban League of Greater Atlanta. candidates who may not otherwise have succeeded this year in winning a $3 mil- considered a career in the industry. lion federal grant to train the next generation Once fully established, these transit-focused of skilled public transportation workers and programs will become a nexus for industry This regional approach to transit training, leaders. newcomers by providing them with core ed- championed by MARTA, identifies common ucation and required certifications. Further- workforce development needs and lever- The grant will fund implementation of inno- more, the programs will represent a repro- ages current technical college infrastructure, vative educational solutions to address the ducible model that can be tailored to transit thereby expanding the pool of qualified can- unique knowledge and skill sets that transit systems in other areas of the country where didates for technically advanced transit jobs. careers demand. Once launched, the pro- similar needs exist. gram will become the nation’s first fully ac- Page Two February 2013 West End Station F S S M T W T F S S M T W T F S S M T W T F S S M T W T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 FEBRUARY 2013 FY 2012 Annual Report Saturday, February 2 Groundhog Day Sunday, February 10 Chinese New Year Wednesday, February 13 Ash Wednesday Supporting the community Thursday, February 14 Valentine’s Day Monday, February 18 President’s Day MARTA doesn’t just serve the metropolitan thousands of toys, games, gift certificates hundreds who are now eligible to partici- area with bus and train service, it’s also an and bicycles are given to those in need. pate in the democratic process. integral part of the community – and always has been. This year, the MARTA Police Department For those trying to get back on their feet, outdid itself by raising $33,480 for Special MARTA continues to sponsor the Trans- MARTA employees are involved in a wide Olympics Georgia that serves more than portation Assistance and Employment Pro- range of civic and charitable activities that 24,000 athletes with intellectual disabilities gram for the Homeless in partnership with demonstrate a deep and heartfelt com- through year-round, Olympic-type sports. the Georgia Law Center for the Homeless mitment to improving the lives they touch, Surpassing their original $25,000 target, and the Atlanta Center for Self Sufficiency. both on and off the job. the police department logged its largest do- Working through 47 community organiza- nation ever, making them one of the top five tions, MARTA provides half-fare passes for For more than 20 years, The MARTA Em- fundraisers for the Special Olympics among eligible candidates who are actively looking ployees’ Charity Club, a non-profit organi- law enforcement agencies in Georgia. for a job or commuting to work, attending zation funded with voluntary contributions, school, going to medical appointments or has been helping to lighten the burden and MARTA also worked to encourage its cus- dropping off their children at day care. lift the spirits of countless children and fami- tomers to make their voices heard at the lies during the holidays and all year long. ballot box