Central Oklahoma Transportation and Parking Authority (COTPA) TRANSIT SERVICE ANALYSIS Final Report July 2013 TRANSIT SERVICE ANALYSIS | FINAL REPORT COTPA Table of Contents Page 1 Introduction ......................................................................................................................1-1 2 System Summary .............................................................................................................2-1 Existing Transit Services ........................................................................................................................ 2-1 Demographic and Land Use Characteristics ................................................................................... 2-14 Peer Review .......................................................................................................................................... 2-21 3 Community Input .............................................................................................................3-1 Stakeholder Interviews ......................................................................................................................... 3-1 Community Surveys ................................................................................................................................ 3-4 4 Existing Route Profiles .....................................................................................................4-1 5 Service Criteria .................................................................................................................5-1 6 Short Term Recommendations .........................................................................................6-1 Community Response ........................................................................................................................... 6-50 7 Long Term - Additional Resources Scenario ....................................................................7-1 8 Long Term - Unconstrained Resources Scenario ..............................................................8-1 Appendix A Route Scorecards Appendix B Ridership Maps Nelson\Nygaard Consulting Associates Inc. | i TRANSIT SERVICE ANALYSIS | FINAL REPORT COTPA Table of Figures Page Figure 2-1 Description and Service Type of Metro Transit Routes ................................................. 2-2 Figure 2-2 Metro Transit System Map .................................................................................................. 2-3 Figure 2-3 Span and Frequency of Weekday Routes by Time Period ......................................... 2-4 Figure 2-4 Span and Frequency of Weekday Routes ...................................................................... 2-5 Figure 2-5 Weekday Operating Statistics by Route......................................................................... 2-6 Figure 2-6 Weekday Boardings per Revenue Hour by Route ........................................................ 2-7 Figure 2-7 Weekday On Time Performance by Route ..................................................................... 2-7 Figure 2-8 Weekday On Time Percentage by Route ....................................................................... 2-8 Figure 2-9 Transfer Matrix of Weekday Trips at Downtown Transit Center ............................... 2-9 Figure 2-10 Saturday Span and Frequency ........................................................................................ 2-10 Figure 2-11 Saturday Operating Statistics by Route ........................................................................ 2-11 Figure 2-12 Saturday Boardings per Revenue Hour by Route ........................................................ 2-11 Figure 2-13 Operating Trends ............................................................................................................... 2-12 Figure 2-14 Annual Ridership: 2007 – 2011 ...................................................................................... 2-13 Figure 2-15 Passengers per Revenue Hour Systemwide: 2007 – 2011 ....................................... 2-13 Figure 2-16 Population Density, 2010 .................................................................................................. 2-15 Figure 2-17 Senior Density, 2010 ......................................................................................................... 2-16 Figure 2-18 Youth Density, 2010 ........................................................................................................... 2-17 Figure 2-19 Density of Household at or Below the Federal Poverty Line, 2006 - 2010 ........... 2-18 Figure 2-20 Density of Rental Households, 2006 - 2010 ................................................................. 2-19 Figure 2-21 Density of Zero Vehicle Households, 2006 - 2010 ..................................................... 2-20 Figure 2-22 Comparison of Key Operating Statistics – Central Oklahoma Transportation and Parking Authority (COTPA) and Peer Systems ..................................................... 2-21 Figure 2-23 Comparison of System Effectiveness – COTPA and Peer Systems ........................... 2-22 Figure 3-1 Comments from Intercept Survey at Transit Center ....................................................... 3-6 Figure 6-1 Proposed Route 1 Service Frequencies ............................................................................ 6-1 Figure 6-2 Proposed Changes to Route 1 ........................................................................................... 6-2 Figure 6-3 Proposed Route 2 Service Frequencies ............................................................................ 6-3 Figure 6-4 Proposed Changes to Route 2 ........................................................................................... 6-4 Figure 6-5 Proposed Route 3 Service Frequencies ............................................................................ 6-5 Figure 6-6 Proposed Changes to Route 3 ........................................................................................... 6-6 Figure 6-7 Proposed Route 4 Service Frequencies ............................................................................ 6-7 Figure 6-8 Proposed Changes to Route 4 ........................................................................................... 6-8 Figure 6-9 Proposed Route 5 Service Frequencies ............................................................................ 6-9 Figure 6-10 Proposed Changes to Route 5 ......................................................................................... 6-10 Figure 6-11 Proposed Route 7 Service Frequencies .......................................................................... 6-11 Figure 6-12 Proposed Changes to Route 7 ......................................................................................... 6-12 Figure 6-13 Proposed Route 8 Service Frequencies .......................................................................... 6-13 Figure 6-14 Proposed Changes to Route 8 ......................................................................................... 6-14 Figure 6-15 Proposed Route 9 Service Frequencies .......................................................................... 6-15 Nelson\Nygaard Consulting Associates Inc. | ii TRANSIT SERVICE ANALYSIS | FINAL REPORT COTPA Figure 6-16 Proposed Changes to Route 9 ......................................................................................... 6-16 Figure 6-17 Proposed Route 10 Service Frequency .......................................................................... 6-17 Figure 6-18 Proposed Changes to Route 10 ....................................................................................... 6-18 Figure 6-19 Proposed Route 11 Service Frequencies ........................................................................ 6-19 Figure 6-20 Proposed Changes to Route 11 ....................................................................................... 6-20 Figure 6-21 Proposed Route 12 Service Frequencies ........................................................................ 6-21 Figure 6-22 Proposed Changes to Route 12 ....................................................................................... 6-22 Figure 6-23 Proposed Route 13 Service Frequencies ........................................................................ 6-23 Figure 6-24 Proposed Changes to Route 13 ....................................................................................... 6-24 Figure 6-25 Proposed Route 14 Service Frequencies ........................................................................ 6-25 Figure 6-26 Proposed Changes to Route 14 ....................................................................................... 6-26 Figure 6-27 Proposed Changes to Route 15 ....................................................................................... 6-28 Figure 6-28 Proposed Route 16 Service Frequencies ........................................................................ 6-29 Figure 6-29 Proposed Changes to Route 16 ....................................................................................... 6-30 Figure 6-30 Proposed Route 18 Service Frequencies ........................................................................ 6-31 Figure 6-31 Proposed Changes to Route 18 ....................................................................................... 6-32 Figure 6-32 Proposed Route 19 Service Frequencies ........................................................................ 6-33 Figure