Ipsos MORI | Bus Reform Consultation – Summary Report 1 June 2020 Doing Buses Differently: Consultation on a Proposed Franchising Scheme for Greater Manchester Summary Report Produced by Ipsos MORI for Transport for Greater Manchester (Instructed by Greater Manchester Combined Authority) Ipsos MORI | Bus Reform Consultation – Summary Report 2 Contents Executive summary ......................................................................................................................... 8 1. Introduction .............................................................................................................................. 35 1.1 Overview ................................................................................................................................................................ 35 1.2 Context................................................................................................................................................................... 35 1.3 Why GMCA believes changes are necessary .................................................................................................... 36 1.4 Scope of the consultation ................................................................................................................................... 37 1.5 Report structure ................................................................................................................................................... 37 1.6 Reading the report ............................................................................................................................................... 38 2. The consultation process ......................................................................................................... 39 2.1 Publicising the consultation ............................................................................................................................... 39 2.2 Consultation response channels ........................................................................................................................ 39 2.3 Number of responses to the consultation ........................................................................................................ 40 2.4 Campaign and petitions ...................................................................................................................................... 41 2.5 Late responses ...................................................................................................................................................... 42 2.6 Deliberative research ........................................................................................................................................... 42 3. Analysis methodology ............................................................................................................. 44 3.1 Receipt and handling of responses ................................................................................................................... 44 3.2 Analysis of responses ........................................................................................................................................... 44 3.3 Interpreting the consultation findings ............................................................................................................. 45 3.4 Defining organisational responses including statutory consultees ............................................................. 47 3.5 General public responses .................................................................................................................................... 47 3.6 Organised campaign responses and petitions ................................................................................................. 47 4. Summary of overall opinion .................................................................................................... 48 4.1 Overall views on the introduction of the Proposed Franchising Scheme ................................................... 49 4.1.1 Statutory consultees ......................................................................................................................................... 50 4.1.2 Non-statutory consultees ................................................................................................................................ 53 4.1.3 Members of the public ..................................................................................................................................... 57 4.2 Comments received about the Assessment ..................................................................................................... 61 4.2.1 Statutory consultees ......................................................................................................................................... 61 4.2.2 Non-statutory consultees ................................................................................................................................ 64 4.2.3 Members of the public ..................................................................................................................................... 67 5. Proposed changes to the Proposed Franchising Scheme .................................................... 70 5.1 Overall views on proposed changes made to the Proposed Franchising Scheme ..................................... 70 5.1.1 Statutory consultees ......................................................................................................................................... 71 5.1.2 Non-statutory consultees ................................................................................................................................ 74 Ipsos MORI | Bus Reform Consultation – Summary Report 3 5.1.3 Members of the public ..................................................................................................................................... 77 5.2 Likelihood of support if suggested changes were made ............................................................................... 79 6. The Proposed Bus Franchising Scheme .................................................................................. 81 6.1 Overall views on corrections and changes made to the Proposed Franchising Scheme .......................... 81 6.1.1 Statutory consultees ......................................................................................................................................... 82 6.1.2 Non-statutory consultees ................................................................................................................................ 83 6.1.3 Members of the public ..................................................................................................................................... 83 6.2 Applicability to entirety of Greater Manchester ............................................................................................. 84 6.2.1 Statutory consultees ......................................................................................................................................... 84 6.2.2 Non-statutory consultees ................................................................................................................................ 85 6.2.3 Members of the public ..................................................................................................................................... 86 6.3 Local services proposed to be franchised ......................................................................................................... 87 6.3.1 Statutory consultees ......................................................................................................................................... 87 6.3.2 Non-statutory consultees ................................................................................................................................ 88 6.3.3 Members of the public ..................................................................................................................................... 88 6.4 Sub-areas ............................................................................................................................................................... 89 6.4.1 Statutory consultees ......................................................................................................................................... 89 6.4.2 Non-statutory consultees ................................................................................................................................ 90 6.4.3 Members of the public ..................................................................................................................................... 92 6.5 Services excepted from regulation .................................................................................................................... 92 6.5.1 Statutory consultees ......................................................................................................................................... 93 6.5.2 Non-statutory consultees ................................................................................................................................ 93 6.5.3 Members of the public ..................................................................................................................................... 94 6.6 Date of implementation .....................................................................................................................................