2021 CAC MEMBERSHIP DIRECTORY AND BUYER’S GUIDE ← TABLE OF CONTENTS 2 TABLE OF CONTENTS President’s Message . 4 Executive Committee . 5 Region Presidents . 6 Committee Chairs & Foundation . 7 Staff/Consultants . 8 2021 PAC Hall of Fame . 9 Alphabetical Listing by Name . 10 Alphabetical Listing by City .. 20 Alphabetical Listing by County .. 31 Alphabetical Listing by Key Contact . 40 Vendors by Company Name . 50 Associate Members . 52 Members’ Attorney Program . 52 CAC Bill List CAC 2021 Legislative Conference . 53 State Assembly Representatives by Name . 60 State Senate Representatives by Name . 65 Bylaws of the Association . 68 Most Commonly Asked Questions . 92 Impact of Third-Party Debt Collection . 96 ACA International . 98 The Role of Third-Party Debt Collection. 100 Overview of Organization Size & Employment . 106 ← TABLE OF CONTENTS 3 PRESIDENT’S MESSAGE Welcome to the Annual CAC Member Directory that your association prepared as an exclusive member-only resource . The 2021 Membership Directory and Buyer’s Guide is the best place to find a comprehensive network of collection professionals that include third-party collection agencies, creditors, asset buyers, attorneys, and vendor associates . This directory is filled with valuable CAC member contact information this is arranged alphabetically as well as by city and key contact . You will also find an updated list of state Senators and Assembly Members along with their district and cities they represent as well as their contact information . If you find yourself needing to contact your State Legislators, it will be easy to do so by looking them up alphabetically . You will also find copy of the CAC Bylaws, in case you need to brush up on the regulations that guide the association . Finally, a new Operational Reference guide that includes the role of third-party debt collection in the U .S . Economy, an overview of organization size and employment in the collection industry, and most commonly asked questions . The Membership Directory and Buyer’s Guide is one of the new CAC member-only products that we will continue to bring you every year . You will want to keep this reference in a handy location where you can easily reach for it in a time of need . I hope you enjoy! Cindy Yaklin CAC President ← TABLE OF CONTENTS 4 EXECUTIVE COMMITTEE Cindy Yaklin President States Recovery Systems, Inc . 2491 Sunrise Boulevard Rancho Cordova, CA 95670 916-631-7085 cindy yaklin@statesrecovery. .com Chris Schumacher President-Elect/ CFO Optio Solutions, LLC, dba Qualia Collection Services PO Box 4699 Petaluma, CA 94955 800-360-2827 x 3401 chris@cross-check .com TBD Vice President/Secretary Kelly Parsons O’Brien Member-At-Large PO Box 150 Fairfield, CA 94533 707-432-2400 kelly@pacificcreditservices .com Shawn Suhr Immediate Past President Continental Credit Control PO Box 30348 Santa Barbara, CA 93130 805-899-4431 shawn@contcred .com ← TABLE OF CONTENTS 5 REGION PRESIDENTS Region 1 & 2 Region 4 TBD Tonya Richardson California Business Bureau Region 3 PO Box 710340 Maryrose Diaz San Diego, CA 92171 Grant Mercantile Agency 858-492-1515 PO Box 658 trichardson@cbbinc .com Oakhurst, CA 93644 559-683-4651 Region 5 maryrose-gma@sti .net Joei Conwell Continental Credit Control PO Box 30348 Santa Barbara, CA 93130 805-301-8315 x 2570 joei@contcred .com Member Representative Mike Cheek California Business Bureau PO Box 5010 Monrovia, CA 91017 626-303-1515 1 mcheek@cbbinc .com 3 5 4 ← TABLE OF CONTENTS 6 COMMITTEE CHAIRS & FOUNDATION Budget Committee Chris Schumacher chris@cross-check .com Communications Committee TBD Education Committee Chris Schumacher chris@cross-check .com Legal & Legislative Committee Rodney Meeks rodney@e-ccsinc .com Matt Logan mmlogan@ccocinc .com Legislative Council Kelly Parsons O’Brien kelly@pacificcreditservices .com Rodney Meeks rodney@e-ccsinc .com Membership Committee Mike Cheek mcheek@cbbinc .com Vendor Membership TBD PAC Fund Committee Joei Conwell joei@contcred .com Education Scholarship Foundation Shawn Suhr shawn@contcred .com ← TABLE OF CONTENTS 7 STAFF/ CONSULTANTS ASSOCIATION MANAGEMENT TEAM One Capitol Mall, Suite 800 Sacramento, CA 95814 Phone: 916-929-2125 Fax: 916-444-7462 cac@calcollectors .net Kim Andosca Executive Director kandosca@amgroup .us Kate Peyser Deputy Executive Director and CACESF Manager kpeyser@amgroup .us Evan Wise Membership Specialist ewise@amgroup .us Nito Goolan Accounting Manager ngoolan@amgroup .us Meeting Manager Natalie Perry nperry@amgroup .us CAC GENERAL COUNSEL Tom Griffin Hefner, Stark, and Marois Phone: 916-925-6620 tgriffin@hsmlaw .com CAC LEGISLATIVE ADVOCATE Cliff Berg Governmental Advocates, Inc . Phone: 916-448-8240 cberg@govadv .com ← TABLE OF CONTENTS 8 2021 PAC HALL OF FAME Allan Adler Rodney Meeks AWA Collections Credit Consulting Services, Inc . Larry Cassidy Northern CA Collection Kelly Parsons-O’Brien Service, Inc . Pacific Credit Services Kris Davisson Hunter Quinn Financial Credit Continental Credit Network, Inc . Control Courtney Reynaud Shawn DeLuna Creditors Bureau USA Collection Bureau of America, LTD Chris Schumacher Optio Solutions, LLC, Maryrose Diaz dba Qualia Collection Grant Mercantile Services Agency, Inc . Shawn Suhr Linda Guinn Continental Credit CB Merchant Services Control Matt Logan Chris Thompson Collection Consultants Herbert P Sears of California Company, INC Thank you to everyone who contributed to the CAC Political Action (PAC) Fund during the legislative conference! To make a contribution, click here. ← TABLE OF CONTENTS 9 Members: By Agency Name A.R.M. Solutions, Inc. — Alternative Recovery Management ALPHABETICAL LISTING BY NAME A.R.M. Solutions, Inc. Activate Financial, LLC PO Box 2929 10182 Telesis Court, Suite 300 Camarillo, CA 93011 San Diego, CA 92121 County: Ventura County: San Diego Contact: Brad Jadwin Contact: David Johnson Phone: 805-856-9031 x551 Phone: 858-432-5105 Email: [email protected] Email: [email protected] Advanced Call Center A.S.A.P Collections Services Technologies, LLC 331 Piercy Road 1235 Westlakes Drive, Suite 160 San Jose, CA 95138 Berwyn, PA 19312 County: Santa Clara County: Chester Contact: Beverlee Gordon Contact: Tammy McEwen Phone: 408-363-9600 x302 Phone: 928-314-9349 Email: [email protected] Email: [email protected] Absolute Resolutions Alliance Credit Services, Inc. Corporation 4 Orinda Way Ste 180-C 591 Camino de la Reina, Ste 1219 Orinda, CA 94563 San Diego, CA 92108 County: Contra Costa County: San Diego Contact: Richard Segol Contact: Mark Naiman Phone: 925-791-1447 Phone: 800-713-0670 Email: [email protected] Email: [email protected] AllianceOne Receivables Management, Inc. dba Acclaim Credit Technologies AllianceOne, Inc. 227 N West Street 6160 Mission Gorge Road Visalia, CA 93291 San Diego, CA 92120 County: Tulare County: San Diego Contact: Bruce Tschannen Contact: Jason Koontz Phone: 559-741-7141 Phone: 877-541-8420 Email: [email protected] Email: [email protected] Account Management Allied Collections Services of Services, Inc. California, LLC 6101 Ball Rd, Suite #207 9301 Oakdale Avenue #205 Cypress, CA 90630 Chatsworth, CA 91311 County: Orange County: Los Angeles Contact: Richard Moss Contact: Marc Bender Phone: 818-933-3373 Phone: 800-922-4704 Email: [email protected] Email: [email protected] Alternative Recovery Action Professionals, Inc. Management PO Box 2600 7373 University Avenue, Suite 209 Paso Robles, CA 93447 La Mesa, CA 91942 County: San Luis Obispo County: San Diego Contact: Rick Minton Contact: Matt Gordon Phone: 805-239-3020 Phone: 619-469-6194 Email: [email protected] Email: [email protected] ← TABLE OF CONTENTS 10 Members: By Agency Name American Capital Enterprises, Inc. — California Business Bureau, Inc American Capital Bristol Point Financial, Inc. Enterprises, Inc. 300 Spectrum #400 41870 Kalmia Street, Suite 120 Irvine, CA 92618 Murrieta, CA 92562 County: Orange County: Riverside Contact: Syd Ballam Contact: Ronald Matheson Phone: 888-880-5668 Phone: 951-695-3372 Email: [email protected] Email: [email protected] Butte County Credit Bureau American Recovery Service, Inc. PO Box 7600 555 St Charles Drive Ste 100 Chico, CA 95927 Thousand Oaks, CA 91360 County: Butte County: Los Angeles Contact: Joe Selby Contact: Kimberly Trupiano Phone: 530-342-6721 Phone: 888-395-2774 Email: [email protected] Email: [email protected] Caine & Weiner Company, Inc. American Revenue 5805 Sepulveda Blvd, 4th Floor Management, Inc. Sherman Oaks, CA 91411 675 Hegenberger Rd Ste 233 County: Los Angeles Oakland, CA 94621 Contact: Greg Cohen County: Alameda Phone: 818-226-6000 Contact: Francesca Strucksberg Email: [email protected] Phone: 510-632-3366 Email: [email protected] California Accounts Service 9570 Cuyamaca St., #103 ARS National Services, Inc. Santee, CA 92071 PO Box 469046 San Diego Escondido, CA 92046 County: Carrie Nielsen County: San Diego Contact: Contact: Phillip Prince Phone: 619-444-6116 Phone: 888-888-7080 Email: [email protected] Email: [email protected] California Business Bureau - AWA Collections San Diego PO Box 6605 PO Box 710340 Orange, CA 92863 San Diego, CA 92171 County: Orange County: San Diego Contact: Marian Mapes Contact: Tonya Richardson Phone: 714-771-8323 Phone: 858-492-1515 Email: [email protected] Email: [email protected] AXIS Financial Services, Inc. California Business Bureau, Inc PO Box 130280 PO Box 5010 Carlsbad, CA 92013 Monrovia, CA 91017 County: San Diego County: Los Angeles