香港九龍尖沙咀加連威老道33號 33 Granville Road, Tsimshatsui, Kowloon, Hong Kong [email protected] 2731 6316 2731 6333 www.hkcs.org www.facebook.com/hkcs.org ANNUAL REPORT 2018-2019 18 19 ANNUAL REPORT 年報 年報 本年報電子版已上載於香港基督教服務處網頁 The electronic version of this Annual Report is available at www.hkcs.org/tc/annualreport 目錄 Contents 2 主席獻詞 Chairman’s Message 4 總幹事報告 Director’s Message 6 機構徽號 HKCS Logo 7 使命宣言 Mission Statement 8 歷史與發展 History and Development 10 年度重點 Highlights of the Year 服務回顧 Services Overview 18 兒童及家庭 Child & Family 28 青少年及社會復康 Youth & Social Rehabilitation 36 長者、復康及社區 Elderly, Rehabilitation & Community 44 培愛學校 Pui Oi School 44 僱員發展服務 / 富達盟信顧問有限公司 Employee Development Service / Four Dimensions Consulting Limited 50 服務使用者心聲 Heartfelt Words from Service Users 機構發展 Corporate Development 54 創新服務 Innovative Services 58 實證為本 Evidence-based Practice 60 專業意識 Professional Awareness 62 關顧員工 Care for Staff 64 伙伴協作 Partnership Building 66 獎項 Awards 附錄 Appendices 69 機構管治 Corporate Governance 72 服務人數統計 Service Statistics 73 服務分佈 Service Locations 74 財務報告 Financial Report 78 鳴謝 Acknowledgements 87 服務單位概覽 Service Units 香港基督教服務處 2018-19年度年報 主席獻詞 2 Chairman’s Message 持守使命 繼續前行 主席 蘇成溢牧師 Chairman Rev. Dr. Eric So Shing Yit 在去年週年大會「主席的話」中，我提及兩件事， 我們深信上主掌管香港，也掌管香港基督教服務 一是新上任的特區政府班子（2017年）和立法會議員 處。願我們被上主使用，成為城市的守望者，能 （2016年），是否能與人近距離接觸，願意與香港人 在人群中踐行聖法蘭西斯的禱求：在憎恨之處播 一起建造未來；二是本處能否在倡導「希望、公義 下愛，在傷痕之處播下寬恕，在懷疑之處播下 和共融」時，也深入理解市民的困惑，找出社會 信心，在絕望之處播下盼望，在幽暗之處播下光明， 矛盾的所在。 在憂愁之處播下歡愉。求主憐憫看顧香港，賜予 我們智慧和體恤的心，幫助有急切需要的人。 持續多月的社會事件正好反映上述兩點非常重要。自 2019年5月起因《逃犯條例》修訂引發的爭議，社會 自去年10月起，翟冬青女士接任總幹事。在她的 出現多次大規模遊行，更爆發連串嚴重的警民衝突， 領導下，本處組織架構於2019年初改組，務求 令社會又再出現嚴重撕裂。 令行政及溝通效率得以提升，服務之間的協作更具 彈性，並為本處提拔人才。她和三位副總幹事通力 此時此刻的香港基督教服務處，我們那「締造希望、 合作，共同策劃各項服務及機構的未來。我欣喜 倡導公義、牽引共融」的使命，是否能協助社會 看到新管理班子瞬間展現他們充滿活力和朝氣的 找到出路，早日重回正軌？我們要發揮的角色， 管理風格，為本處展開新的一頁。願主賜福帶領。 是否可以使被壓傷的弱者得醫治，受摧殘的窮人得 強壯，在地上參與設立公義？（以賽亞書42章1–4節） 這是值得我們一同反思的。 Hong Kong Christian Service 2018-19 Annual Report 主席獻詞 Chairman’s Message 3 Our Commitment — Present and Future In the Chairman’s Remarks given at the 2018 Annual Our God is the God of HKCS and the God of Hong General Meeting, I had articulated two points. First was Kong as well. May we become a watchman of this city whether that the new Legislative Council (2016) and the and to carry out good deeds as in the prayer of St. SAR Government (2017) could have the ability to serve Francis: where there is hatred, let me sow love; where and work with the local community not just with their there is injury, pardon; where there is doubt, faith; where plans but by their willingness to understand the Hong there is despair, hope; where there is darkness, light; Kong people. Second was whether the Hong Kong where there is sadness, joy. Let’s pray to God for His Christian Service (HKCS), while exercising our mission mercy upon Hong Kong, His wisdom and a of “hope, justice, and harmony”, could spend more time compassionate heart granted to us so that we can serve and energy to discerning the struggles of the people. whosoever beseeches assistance. Recent events have shown the appropriateness of these Since 1 October 2018 Ms. Yvonne Chak Tung Ching two points. The amendment bill initiated by the has taken up the post of Director. Under her leadership, Government to the Fugitive Offenders Ordinance has the management organisation has been restructured in caused the whole community of Hong Kong to fall into early 2019 for a closer communication between sectors, serious conflicts, struggles, and confrontations in an leading to effectiveness of services as well as atmosphere of mistrust. This crucial situation means professional development. With the collaboration of the that each and every group within Hong Kong should three Deputy Directors, Ms. Chak has shown their team reflect and respond in a way that could restore divine spirit not only in consolidating existing services, but also harmony and benefit all. in enhancing innovative schemes for the wellness of the community. For all that has been done we give thanks At this time of crisis I invite members of HKCS to ponder to God. May God continue to bless HKCS. over our role in this city. Could our mission of “instilling hope, advocating justice, and promoting harmony” contribute to the restoration of Hong Kong? Through our services and advocacy, are we able to heal the wounded, empower the weak and the poor, and establish justice? (Isaiah 42: 1-4). 香港基督教服務處 2018-19年度年報 總幹事報告 4 Director’s Message 同心合意 守護香港 總幹事 翟冬青 Director Yvonne Chak Tung Ching 2019年是特別的一年，不論本處以至整個社會也面 財政方面，2018至2019年度本處自社會福利署整筆撥 對着裏裏外外的挑戰。團隊方面，得蒙管理委員會的 款津貼所得的資助總額為3億5佰70萬港元，經核數師 信任，我由2018年10月起接任總幹事一職，而為改進 核實，全年營運收支錄得盈餘7佰41萬港元，截至2019 行政和溝通效率、促進服務之間的協作，以及栽培領導 年3月31日的整筆撥款儲備為6仟5佰36萬港元，儲備 人才，本處組織架構亦隨即於2019年初改組。在這些 水平為11.03%，較去年上升1.56 %。基於員工的年資 轉變當中，我衷心感謝管理委員會主席蘇成溢牧師和 和開支增長，預期下年度整筆撥款津貼的營運收支會 各委員的信任和支持，亦感恩有一班充滿活力、高效、 出現赤字，目前的儲備正可善用於配合未來出現的 互信的新管理團隊並肩帶領，以及各同工在不同崗位 需要。有關本處的整體收支情況，請參閱本年報第74 中同行參與，為本處展開新的一頁，實踐使命。 至77頁。 員工福利方面，本處一直善用非定影員工的公積金 在社會層面上，香港於2019年因修訂《逃犯條例》引發 儲備，自2013年起為在本處強積金戶口供款年期達10 極大爭議，社會出現嚴重撕裂。在這大時代中，本處 年或15年以上的同工，分別額外增加僱主的酌情供款 致力承擔在社會上應有的角色，堅定實踐我們「倡導 5%或10%，藉此提高員工士氣。此措施同時適用於非 公義、締造希望、牽引共融」的使命。我們勇於成為 整筆撥款資助服務的員工，推出至今已有6年。在每3 時代清音，與弱勢者、被壓迫和窮苦人同行，祈求彰顯 年進行一次檢討的機制下，管理委員會已於2019年1月 上主的公義；我們立志成為和平之子，在暴力、撕裂 通過繼續於未來3年維持此項福利。此外，本處亦分別 中，傳揚愛與平安，亦把希望、共融的種子在社會中 於2019年1月1日及4月1日率先推行「14星期產假」及 散播。 「7天侍產假」政策，讓有需要同工享受家庭友善措施。 我們深信上主掌管一切。願主祝福香港！ Hong Kong Christian Service 2018-19 Annual Report 總幹事報告 Director’s Message 5 Being of One Mind and Spirit, Guarding Hong Kong 2019 is not a usual year, filling with both internal and On the fiscal front, the total amount of subsidy made by the external challenges faced by the Hong Kong Christian Social Welfare Department’s Lump Sum Grant Subvention Service (HKCS) and the society as a whole. From the team was $305.7 million in 2018-2019. As audited by the perspective, thank you to the trust of the Management auditors, the annual operating income and expenditure Committee, I have taken over the post of Director since recorded a surplus of $7.41 million. The Lump Sum Grant October 2018. To improve the efficiency of administration reserve as at 31 March 2019 was HK$65.36 million, with a and communication, promote collaboration between reserve level of 11.03%, an increase of 1.56% over last different services, as well as cultivate future leaders, the year. Due to an increase in the staff’s seniority and salary HKCS organisational structure was reshuffled promptly in expense, it is expected that there will be a deficit in the early 2019. Among these changes, I sincerely thank the operating income and expense of the Lump Sum Grant for Chairman of the Management Committee, Rev. Dr. Eric So the next year, and the current reserves are well suited to Shing Yit and the members for their trust and full support. I meet future needs. Please refer to the page 74 to 77 of this am also grateful to have a new management who is annual report for the overall income and expenses of the dynamic, efficient and trustworthy to lead the staff HKCS. participating in different positions, launching a new page for the HKCS and practise its mission. At the societal level, a major controversy broke out in Hong Kong in 2019 due to the amendment of the Fugitive As regards staff welfare, HKCS has been making good use Offenders Ordinance. In this era, the HKCS is committed to of the provident fund reserve for non-snapshot staff. Since shouldering the rightful role in society and firmly practising 2013, we have increased the employer’s discretionary our mission of “advocating justice, instilling hope, and contributions for the staff who have contributed 10 years or promoting harmony”. We are brave enough to be a 15 years to the MPF accounts in the HKCS. 5% or 10% of concerted voice of our time and to walk with the additional MPF contributions have been made respectively disadvantaged, oppressed and poor. Pray for the from the employer to raise employee morale. This measure, manifestation of the Lord’s righteousness. We aspire to be which has been running for 6 years, is also applicable to instruments of peace in violence and tears, proclaiming employees who are funded by the Non-Lump Sum Grant love and peace, and spreading the seeds of hope and Subvention Mode. Under the mechanism of conducting a harmony in society. review every 3 years, in January 2019, the Management Committee has continued maintaining this benefit for the We believe that the Lord is in charge of everything. May the forthcoming 3 consecutive years. Also, the “14-week Lord bless Hong Kong! maternity leave” and “7-day paternity leave” policies were introduced on 1 January and 1 April respectively to enable our staff to benefit from family-friendly measures. 香港基督教服務處 2018-19年度年報 機構徽號 6 HKCS Logo 香港基督教服務處（服務處）成立於1952年， Since 1952, Hong Kong Christian Service (HKCS) has been 多年來致力建立一個仁愛、公義的社會。 working towards a humane and just society. We care for service 服務處一直為有需要人士提供適切、專業、 users of three clusters of service: Child & Family; Youth & Social 真誠的優質服務，對三大服務範疇 Rehabilitation; and Elderly, Rehabilitation & Community. We （兒童及家庭；青少年及社會復康；長者、 uphold our vision of “Towards a Benevolent and Just Society, 復康及社區）的服務使用者尤為關注，並 Holistic Development for All” by instilling hope, advocating justice 以「社會仁愛公義、人人全面發展」為 and promoting harmony for our people and society. 願景，為市民及社會締造希望、倡導公義、 牽引共融。 The logo of the HKCS is represented by a boat which carries with it a cross and is sailing across the waves of the ocean. 服務處的徽號是一艘載着十字架的船，在 波濤中前進。 The cross represents the faith and spirit of Christianity; the boat represents HKCS; the dots on the boat represent different age, 十字架代表基督宗教的信仰與精神；船 gender, social status, ability, religion and race of people we are 代表服務處；船上的圓點代表不同年齡、 serving and our colleagues; and the curved lines underneath the 性別、階層、能力、宗教和種族的服務對象 boat represent the ocean, which is the world we are living in. The 和同工；下面的曲線是海，代表着這個 wavy ocean symbolises that the world is full of challenges; while 世界。呈波浪形態的海表示世界並非風平 the boat sailing across the ocean symbolises that although we 浪靜，它充滿着挑戰，而船在海上表示 live in this world, we do not belong here.