LANDESHAUPTSTADT LANDESHAUPTSTADT A guide for migrants · A guide for migrants Information Orientation Support Welcome to Wiesbaden English ––––––––––––––––– 2th Edition www.wiesbaden.de www.wiesbaden.de + This guide is intended for newcomers to Wiesbaden and is designed to help them find their way in the city. + As of November 29, 2018, all internet links listed in the brochure are active. + This guide is also available online under www.wiesbaden.de (“Wegweiser”). Greeting Dear Newcomers to Wiesbaden, You have found a new home in Wiesbaden. I would like to welcome you to the beautiful and diverse city we share. Wiesbaden is a colourful, cosmopolitan and tolerant city. Approxi- mately 290,547 people from more than 164 different countries of origin live here together in peace and respect. Our town has a great deal to offer. This includes many historical landmarks as well as the cityscape, which is both architecturally impressive and green. But Wiesbaden also features excellent employment and earning oppor- tunities; a wide range of cultural and educational offerings; won- derful festivals and events; and a quality infrastructure. Day in Mayor and day out, the cohabitation of people of different origins, skin Sven Gerich colour and religions creates a climate of understanding and mutual re- spect. This respect is just what we all need to learn from and with each other in daily life. It is certainly not easy to leave one's home country, to come to terms with new surroundings and often a whole new language. This guide is designed to help you feel welcome and in time at home here. It con- tains a great deal of useful information that will hopefully ease your arrival and provide an initial familiarization. Dear newcomers to Wiesbaden: make Wiesbaden your new hometown. Our city is happy to welcome the qualities you bring with you: your knowledge and skills, your experience, your ideas and your energy. We are delighted that you have found a new homebase in Wiesbaden and invite you to become a part of our society. Whether long-established or newly-arrived: everyone who calls our beautiful city home is a "Wiesbadener.” Let us all make ourselves a home, together, in our town. Welcome to Wiesbaden! Sincerely yours, Mayor Sven Gerich 4 Greeting Dear Newcomers, As City Councillor for Social Affairs, Education, Housing and Integration, I would like to welcome you to Wiesbaden. I am delighted that your journey has brought you to Wiesbaden. In my view, Wiesbaden is a very beautiful and likeable city. A city that is worth getting to know. A city that benefits from the fact that numerous people of different origins have made Wiesbaden their new home and enrich the city’s society with their culture and potential. I hope that you can quickly settle in Wiesbaden and feel at home here. It is important to me that you feel comfortable and welcome in Christoph Manjura Wiesbaden right from the start. My department would therefore like to offer support for your first steps and to orient you to the City Councillor many different aspects of life here. for Social Affairs, Education, Housing This guide provides a compilation of numerous offers of information, and Integration advice and assistance. These include information about services for citizens in the areas of housing, health, family, children and youth, language learning, work, leisure activities and much more. A brief overview of useful addresses and an index of key words round off the guide. You will find that the main topics have been translated into various languages and that the information is clearly arranged. We hope that this will help you find your way around quickly and put the guide to its best possible use. I would be delighted if this guide became a good companion for you in our city and if you were to find a new home here. I wish you all the best for your start and your future in Wiesbaden. I would like to thank everyone involved in preparing and designing this guide for their work and dedication. A special word of thanks goes to the Integration Department of the Immigration and Integration Office as well as the institutions that have provided information and made numerous suggestions. I would also like to thank the state of Hesse for its support as part of the state-wide program “WIR”. Warmest wishes, 5 6 Photos: Wiesbaden Marketing GmbH Marketing Wiesbaden Photos: 7 Table of Contents Arrival and Orientation 12 Ankommen und Orientierung, Counselling and Information 17 Beratung und Information, Language 23 Sprache, Children and Family 26 Kinder und Familie, Housing 41 Wohnen, 8 Table of Contents Education and Participation 45 Bildung und Teilhabe, Employment 53 Arbeit, Health Care 59 Gesundheit, Sports 62 Sport, Senior Citizens 64 Senioren, Culture 69 Kultur, Religion 73 9 Table of Contents Clubs and Honorary Offices 74 Vereine und Ehrenamt, Politics 76 Politik, Leisure Activity 78 Freizeit, General Information 82 Allgemeine Informationen, Important Phone Numbers 84 Wichtige Telefonnummern, Addresses 85 Adressen, 10 Index 92 Stichwortverzeichnis, index, índice, indice, δείκτης, ndice, индекс, index, , indeks, wskaźnik, City Map 94 Stadtplan, carte de la ville, mapa de la ciudad, mappa della città, χάρτη της πόλης, mapa da cidade, карта на града, Hartă orașului, şehir haritası, Mapa miasta, Public Transportation 96 Öffentliche Verkehrsmittel, transport en commun, transporte público, trasporto pubblico, Οι δημόσιες συγκοινωνίες, O transporte público, Общественият транспорт, transportul public, , Toplu taşıma, Transport publiczny, Check list Check First important steps after arriving in Wiesbaden: Register with the "Bürgerbüro" (Citizens' Bureau)...........Page 14 Open a bank account .............................................................................................Page 82 Re-register your vehicle (car)......................................................................Page 15 Exchange your driving licence....................................................................Page 15 Look for childcare.......................................................................................................Page 28 School for children....................................................................................................Page 45 Attend an integration course ......................................................................Page 23 Have your qualifications recognised..................................................Page 56 11 Arrival and Orientation Ankommen und Orientierung, Amt für Zuwanderung und Integration (Immigration and Integration Office) Integrationsabteilung (Integration Department) The integration department is the central office for the coordination of inte- gration work in the state capital of Wiesbaden. Photo: Integration Department Integration Photo: ……………………………………………………………………………………………………… This is where you will find help and advice on the topics of: – general and legal questions of integration – integration courses (German course) – the recognition of foreign qualifications and certificates – naturalisation – the establishment of German citizenship – funding for projects that facilitate integration ……………………………………………………………………………………………………… Amt für Zuwanderung und Integration (Immigration and Integration Office) Opening hours: Mon 8:00 am-12:00 pm Integrationsabteilung (Integration Department) Wed 8:00 am-12:00 pm Alcide-de-Gasperi-Straße 2 2:00 pm- 6:00 pm 65197 Wiesbaden Tel.: 0611 31-4415 Fri 8:00 am-12:00 pm [email protected] and by appointment 12 Arrival and Orientation Ausländerbehörde (Foreigners Authorities) The Foreigners Authorities provide service and information on the right of residence, e.g. on: You will need an – entering Germany appointment for all – residence permits services. – EU BlueCard Information on making an – visa extensions for tourists, patients and business professionals appointment can be found – invitations for visits (formal obligations) on the internet at: – temporary residence permits for asylum-seekers (Aufenthaltsgestattung) www.wiesbaden.de/ aufenthalt Photo: Integration Department Integration Photo: ……………………………………………………………………………………………………… Further services offfered by the Foreigners Authorities and more infor- mation can be found on the internet at: www.wiesbaden.de/aufenthalt ……………………………………………………………………………………………………… As a point of contact for customers without an Amt für Zuwanderung und Integration appointment, the service (Immigration and Integration Office) office has the following Ausländerbehörde (Foreigners Authorities) Opening hours: Alcide-de-Gasperi-Straße 3 Mon 8:00 am-12:00 pm 65197 Wiesbaden Wed 8:00 am-12:00 pm Tel.: 0611 31-2112 2:00 pm- 6:00 pm [email protected] Fri 8:00 am-12:00 pm 13 Arrival and Orientation You can also Bürgeramt (Citizen Center) visit the Bürgerbüro (Citizens’ Bureau) "Ortsverwaltung" The citizens’ bureau offers services for citizens at a central location in (local authorities) in the middle of the city. your urban district. ……………………………………………………………………………………………………… (see addresses) This is where you can for example: – register your address or any change of address – apply for a resident's parking permit – apply for a certificate of good conduct – apply for a confirmation of registration ("Meldebestätigung") ……………………………………………………………………………………………………… All of the services offered by the citizens’ bureau can be found on the internet at: www.wiesbaden.de, key word "Bürgerbüro" (citizens' bureau) ……………………………………………………………………………………………………… Bürgeramt (Citizens Center) Opening hours: