Croydon Care Directory 2017 Your local guide to Care Homes, Care Agencies and Care Services in the Croydon borough area HEATHERWOOD NURSING HOME • L LOYD PARK NURSING HOME • W ILLOW LODGE NURSING HOME SPONSORS OF THE CROYDON CARE DIRECTORY, PLEASE SEE OUR ADVERTISEMENTS INSIDE Located in the heart of South Croydon, Tudor House is a new purpose built residential nursing home offering outstanding care in relaxed surroundings. Facilities include: A sunny conservatory, large television lounge/library, spacious colour co-ordinated bedrooms, five well equipped bathrooms, with hydrotherapy bath, hairdressing salon and Kitchenette on all floors. Our friendly qualified nurses and care assistants offer 24 hour care and are led by an RGN/manager who is experienced in the care of the elderly. TUDOR HOUSE Together with a trained support team they ensure that meal times, leisure THE DIFFERENCE IS IN THE CARE activities, outings, visits from friends or relatives and most importantly the care you receive meets your individual requirements. For more information please Telephone: 020 8410 3399 / Fax: 020 8410 6506 Or write to: Tudor House Residential Nursing Home, 4 Birdhurst Rd, South Croydon, Surrey CR2 7EA Freedom in Choice of Care Glebe Court Set in its own grounds, Glebe Court is part of a well established Nursing Home not-for-profit local organisation. Every resident is recognised as a special person with their own needs. Highly qualified and experienced staff are dedicated to meeting those needs in a safe and happy environment. We offer nursing for: • All rooms en-suite • Frail elderly • Wide ranging activities and entertainment • Gold standard palliative care • Resident focused care planning • Permanent care • Choices in care and dining • Respite care • A welcoming, family atmosphere • Older people with dementia • Competitive fees The high quality of our care is consistently recognised by the Care Quality Commission. In October 2016 CQC rating GOOD Contact us for more information on 020 8462 6609 Email: [email protected] Web: www.glebehousingassociation.co.uk Glebe Court Nursing Home. Glebe Way, West Wickham, Kent BR4 0RZ The Life You Want. The Care You Need. Step inside a Sunrise community and you’ll know you’ve arrived somewhere special - a vibrant place where life is lived Pop in or call to to the full. Whether it’s assisted living, nursing or specialist dementia arrange a tour of care, everything we do stems from a commitment to your local Sunrise providing only the very best care for the elderly. community today. Don’t just take our word for it. Come and see for yourself how rewarding life can be with Sunrise. Sunrise of Purley Russell Hill Road, Purley, Surrey CR8 2LF 020 3769 8752 SunrisePurley.co.uk 1 Contents Introduction 4 The Care Quality Commission 6 Arranging your move to a care home 8 Choosing a home 10, 12 and 14 Types of residential care 16 Useful addresses and phone numbers 18 We gratefully acknowledge the support of the firms whose advertisements appear on these pages. As a reciprocal The Directory: gesture we have pleasure in drawing the attention of our readers to their Care homes for older people 19 - 23 announcements. It is necessary however for it to be made clear that, whilst every Care homes for people with learning difficulties 24 - 31 care has been taken in compiling this publication and the statements it Care homes for people with a physical disability 32 contains, the Publisher cannot accept responsibility for any inaccuracies, or for Care homes for people with post alcohol/drug dependence 32 the products or services advertised. Care homes for people with mental health problems 33 - 35 Published by London Care Directories, Nursing homes 37 - 41 162 Leicester Road, Barnet, Herts EN5 5DS. Tel/Fax: 020 8364 8428. Care in your own home 43 - 47 Email: [email protected]. Website: www.londoncaredirectories.co.uk. Index of homes 48 Copyright London Care Directories 2017© 2 Heatherwood is beautifully furnished and decorated with single and en-suite rooms. Other facilities include: A friendly family atmosphere Full & varied activities programme Home cooked food Highly trained staff Walking distance to transport and local amenities Wi-fi/flat screen tv/dvd/freeview to all rooms Excellent CQC inspection report Dedicated GP who visits every week Dedicated hairdresser, chiropodist, dentist & optician Our individual person-centred care includes: 24 hour nursing care Respite care & short breaks Situated in Purley, South-East London, Convalescent, dementia and EMI care Heatherwood Nursing Home provides high quality nursing, residential and palliative care to 25 residents. We are a family run Home that focuses on individual care and attention. “Our aim is to give every resident the freedom to continue their daily life with dignity, privacy and the widest possible choice.” Please call the manager for a copy of our brochure or to arrange a visit, or why not visit our website at: www.heatherwood.org 47 FOXLEY LANE, WEST PURLEY, SURREY CR8 3EH. Tel: 020 8660 6646 Fax: 020 8660 6646 Email: [email protected] 3 Introduction Welcome to the 2017 edition of the Croydon Care Directory. Choosing a care service is a major life decision, and so this Directory is designed to help you and your family make the best choice to meet your needs. It gives you up to date information on registered residential and nursing homes and local care agencies Croydon Care Directory 2017 along with contacts and information for people who are looking for Your local guide to Care Homes, Care Agencies and Care Services in the Croydon borough area a care service in the Croydon borough area, either for themselves, a HEATHERWOOD NURSING HOME • LLOYD PARK NURSING HOME • WILLOW LODGE NURSING HOME SPONSORS OF THE CROYDON CARE DIRECTORY, PLEASE SEE OUR ADVERTISEMENTS INSIDE relative or friend. It aims to give guidance and information on choosing a care home, and contains This Directory is also available to view on-line at the publishers’ website: detailed information on care homes with 4 or more registered places within the London www.londoncaredirectories.co.uk. Borough of Croydon. As well as basic information such as contact details, ownership and You can also view the publishers’ range the number of registered places at each of the homes, the publisher has undertaken a of other London borough Care research project to establish specific details on the facilities available. These include such Directories in the same way. things as, whether the home has single rooms, or sharing/double rooms (or both), if the home has en-suite facilities, if there is a passenger lift or stair lift, and is respite care offered. We also include many website and email addresses for the homes. There is also a special section on ‘Care in your own home’ (see page 43) which features an article on home care as well as a list with contact details of registered care agencies in the borough. All homes and agencies included in this Directory are registered with and regularly inspected by the Care Quality Commission (CQC). An introduction to the CQC is featured on page 6. The Croydon Care Directory is relevant to all people in need of care, whatever the disability or problem that has led them to need support and so we hope you will find it extremely helpful and useful. Should you have any comments on either the content or the design of this Directory please contact: Peter Devall, London Care Directories, 162 Leicester Road, Barnet, Herts EN5 5DS Tel: 020 8364 8428 Website: www.londoncaredirectories.co.uk Email: [email protected] Publisher: Peter Devall Researcher and Editor: Sherie Pulido 4 EnjoyEnjoy the company of new friends and a freshlyfreshly preparedpreparepared lunch in our welcomingwelcoming and supportivesupportive Whitgift CareCare homes. Our 15961596 Club is open ttoo ooverver 60s. If yyouou araree living on yyourour ownownwn and araree feelingfeeling lonely or boredbored of cookingcooking meals forfor yourself,yoourselfurself, or someone usually carcareses forfor youyou and youyouou wouldwould likelike some respiterespite care,care, wewe inviteinvite youyou toto join our 1515969696 ClubClub.. FreshlyFreshly preparedprepareded healthyhealthy and nutritious meals BusyBusy social activities such as arts and crafts,craafts,fts, ccomputeromputer leslessons,sons, eexercisexercisecise clasclassesses and pampering sessessionssions PersonalPersonal carecare including bathing,bathing, hairdressinghairdresssinging and chirchiropody*opody* TransportTransport toto and fromfrom 15961596 Club*Club* OurOur friendly and professionalprooffessional servicserviceses offoffererer yyouou a home fromfroomm home; supporting youyou toto maintain thethe balancebalance of youryoourur independencindependencee while asassistingsissisting yyourour needs. YouYoouu will find the 1596159696 Club atat our WhitgiftWhitgiftgift CareCare homes; WilhelminaWilhelminailhelmina House in ParkParkark Hill and WhitgiftWhitgift HouseHouse on BrightonBrightonon Road,Road, Croydon.Croydon. To become a member of the 1596 Club, call us on 020 8256 1596 or email [email protected] PProudroud ttoo be part of whitgiftcare.co.ukwhitgiftcare.co.uk //WhitgiftCareWhitgiftCar e @1596Whitgift **subjectsubject ttoo additional ccostsosts 5 An Introduction to The Care Quality Commission The Care Quality Commission (CQC) is the independent • Is this organisation well led? - do the staff have direction regulator of health and adult social care services in England. and purpose and are they running