Access the world through Bahrain International Airport Strategic location Fast turnaround Competitive pricing Contents Bahrain International Airport 5 The leap of success Bahrain International Airport 6 - Strategic Location - Preferred Aviation Hub - Competitive Advantage Strength of Infrastructure 7 - Operational Capability - Services Destination Map 8 Our Philosophy 11 Our Partners in Success 11 Civil Aviation Affairs 12 Bahrain Airport Services 15 BAS Cargo & Catering Services 16 BAS Engineering & Accolades 19 Bahrain Duty Free 20 Bahrain Petroleum Company 23 Our Airlines 24 Our Retailers 27 Awards & Accreditations 29 Connect with us 30 BIA at a glance 32 About Bahrain Airport Company 34 cover4 Bahrain International Airport: The leap of success cover505 While the first chartered flight may have landed in Bahrain in 1927, the first scheduled commercial flight only arrived in Bahrain in 1932, en-route from London to Delhi, carrying 24 passengers and establishing Bahrain as the Gulf’s first international airport. By 1937 regular service commenced using Short’s Empire seaplanes where the “landing strip” was a stretch of water with the passenger terminal located nearby on dry land. With the new US$ 100 million terminal inaugurated in 1994, Bahrain International Airport moved to an expanded handling capacity of 9 million passengers a year. The airport continues its successful journey of success and growth, and is today well on its way to becoming one of finest airports in the world. cover6Bahrain International Airport Strategic Location Bahrain is uniquely located at the heart of the Gulf. The Kingdom’s reputation for cultural neutrality and distinguished relations with its neighbours provides a neutral platform for businesses to flourish. The other advantage being that Bahrain has the shortest travel time between its seaport, airport, and the logistics processing zone of anywhere in the Gulf, enabling companies to serve other markets in the Middle East with great ease and efficiency. Preferred Aviation Hub For over 60 years Bahrain International Airport has been the ideal hub for operations in the fast-growing Gulf and Middle East & North Africa (MENA) markets. It has the widest range and highest frequency of regional services with connections to major international destinations in Europe, Asia, Africa, the Far East and Australasia. A number of international cargo carriers operate here including British Airways Cargo, Cathay Pacific Cargo and Aerologic. Notably, BIA has been the regional hub for DHL’s distribution for more than 35 years. Competitive Advantage Catchment area of 3.2 million Nearly 26 km by road to the Eastern Province of Saudi Arabia 20 minutes from/to Doha by air 45 minutes from/to Kuwait, Riyadh & Dubai by air Infrastructure and Operational Capacity 07 • Main Runway 3,963 x 60 m • Back-up Runway 2530 x 45 m • No slot restrictions during off-peak hours • 1 Terminal with a capacity of 9 million • Runway upgraded to accommodate A380 • Car parking capacity of 4,171 cars Services • Free Wi-Fi access points throughout Departures area • 84 Common Check-In counters including Economy, First Class, Special Handling Lounges and Transfer Desks • 57 Remote Stands • 7 Air bridge Contact Stands cover8 Amsterdam Sialkot Sanaa Mangalore Trivandrum Direct Destinations from Bahrain International Airport Amsterdam Sialkot Sanaa Mangalore Trivandrum cover10 Your best business partner Our Philosophy 11 In the dynamic field of aviation, we at Bahrain International ‘Partnership Working’ across all aspects of the airport’s Airport provide a full circle approach to your business by operations ensuring fastest turnaround possible that working synergistically with all our affiliates and partners. enables airlines to achieve or exceed their business goals. Our ability to perform well as a team is fuelled by the fact that we align our vision with your business objectives and achieve success together. Our Partners in Success Understanding is key Having evolved alongside our partners we have honed Each of our working partners and affiliates are individually a deep understanding of our customers’ needs and the committed to a group effort as they strive to facilitate airline industry as a whole. our clients’ needs with an aim to enhance not just their passenger experience but their business experience as well. Holistic solutions We cater to your business needs by providing end-to-end support through the seamless operational functioning of our team, helping you generate optimal results. In step with the future By continuously improving operations, building extra capacity and providing international best practice, we maximise your passengers’ travelling experience. Unmatched cost advantages We understand what good business is all about and offer customised solutions to help generate revenue while keeping costs in check and without compromising on your passengers’ experience. Civil Aviation Affairs Civil Aviation Affairs (CAA), operating under the Ministry of Transportation, functions as a regulatory authority and is responsible for not just permitting aviation access to and from Bahrain but for ensuring that all operations under its purview are conducted safely and efficiently. It functions in full compliance with international air safety & security standards and regulations issued by the International Civil Aviation Organization (ICAO) as well as the International Air Transport Association (IATA). Besides licensing airlines, CAA provides travel and cargo agents with permits for the marketing and sale of air transport products and services. • Directs over 315,000 aircraft annually within the Bahrain FIR served by the Bahrain Area Control Centre (ACC) and three air traffic units • Handles 87,000 landings per year at Bahrain International Airport • Bahrain ACC provides flight information services, alerting services, area control services and radar approach control for the airport • Provides Meteorological Services with VOLMET & SIGMET services provided 24X7 Bahrain Airport Services 15 With over three decades of experience, Bahrain Airport Services (BAS) has been operating efficiently as a full service IATA/ISAGO-accredited ground handling company overseeing the complete range of aircraft and passenger handling, in-flight catering, cargo & logistics, aircraft engineering and line maintenance. The multi-awarded Dilmun Lounge which is also operated by BAS, offers an oasis of relaxation to premium-class passengers and has achieved numerous awards among them being the highly prestigious “Lounge of the Year - Middle East & Africa” award for the past six consecutive years. BAS has also invested in providing Aircraft Engineering Training, through BAS Aircraft Engineering Training Centre (BAETC) under EASA Part-147 approval. • Caters to Commercial Airlines, Charter Flights, Royal & Private Jets, Courier & Cargo freighters operating from / to or transiting Bahrain • EASA & Edexcel accredited Aircraft Engineering Training Centre – BAETC • Staff force of nearly 3500 • Engineering / Line Maintenance under EASA Part 145 & BCAA approvals BAS - Cargo Services BAS Cargo Terminal encompasses an area of 24,500 m2 with multi-bay storage racking and a range of special facilities for perishables, valuables, dangerous goods and livestock. The latest computing, communication and web-based applications are used for managing its multi-faceted operations, ensuring optimum efficiency and a customer-centric approach. BAS which also maintains a modern fleet of over 600 units of specialised Ground Support Equipment has witnessed significant growth reaching current annual handling volume of over 9 million passengers. • 280,000 tonnes cargo handling capacity • 10 million pieces of baggage • 90,000 flight movements BAS - Catering Services BAS In-Flight Catering division has built up an enviable reputation for service and quality at competitive prices. Operating in full compliance with stringent international hygiene regulations and standards, in particular the HACCP standards, in-flight meals, bonded stores and commissary items are assembled for individual requirements and delivered directly to the aircraft. • Caters for over 28 airlines flying through • 11,000 m2 state-of-art modern infrastructure on the airport premises • Maximum daily capacity of 25,000 meals, average of 15,000 meals freshly prepared 17 cover18 BAS - Aircraft Engineering 19 The BAS Aircraft Engineering division is an EASA-approved Part-145 organisation handling a total of 90,000 flight movements annually. They offer high standard turnaround technical services, troubleshooting and rectifications supported by an international team of experienced CRS engineers and qualified mechanics. BAS Accolades • High Standards & Support Award by Cathay Pacific • Catering Best Performance & Catering Best Reliability - by United Airlines • Outstanding Aircraft Line Maintenance Performance from Etihad Airways • Performance Excellence by Cathay Pacific • Outstanding Cargo Performance from Gulf Air Cargo • Cargo Performance Excellence by Lufthansa Airlines • Award of Excellence by Air India & British Airways • Ramp Safety Middle East & Africa region Award by Ground Handling International • Lounge of the Year - Middle East & Africa for BAS Dilmun Lounge by Priority Pass for six consecutive years • Airline Caterer of the Year - Middle East by Pax International Magazine • Best In-Flight Catering Provider in the Middle East by Pax International • Best Cargo by Air Cargo World Bahrain Duty Free Established in 1990, Bahrain Duty