City of Corona Fire Department Standards of Coverage and Headquarters Services Assessment TABLE OF CONTENTS VOLUME 1 of 2 – Technical Report (this volume) Section Page Executive Summary ..................................................................................................................................................... 1 Policy Choices Framework ........................................................................................................................ 1 Overall Summary of Fire Crew Deployment ............................................................................................. 1 Overall Summary of Headquarters Services .............................................................................................. 3 Deployment Key Findings and Recommendations .................................................................................... 4 Headquarters Services Key Findings and Recommendations .................................................................... 7 Next Steps .................................................................................................................................................. 9 Section 1—Introduction and Background ............................................................................................................... 11 1.1 Report Organization .................................................................................................................... 11 1.1.1 Goals of the Report ......................................................................................................... 11 1.1.2 Limitations of the Report ................................................................................................ 12 1.2 Project Approach and Scope of Work ......................................................................................... 12 1.2.1 Project Approach and Research Methods ....................................................................... 12 1.2.2 Project Scope of Work .................................................................................................... 13 1.3 City Overview ............................................................................................................................. 13 1.4 Fire Department Overview .......................................................................................................... 15 1.4.1 Facilities and Resources .................................................................................................. 16 Section 2—Standards of Coverage Assessment ...................................................................................................... 17 2.1 Standards of Coverage Process Overview ................................................................................... 17 2.2 Current Deployment .................................................................................................................... 19 2.2.1 Current Deployment Model ............................................................................................ 21 2.3 Outcome Expectations ................................................................................................................. 22 2.4 Community Risk Assessment ...................................................................................................... 24 2.4.1 Risk Assessment Methodology ....................................................................................... 24 2.4.2 Values at Risk to Be Protected ........................................................................................ 25 2.4.3 Hazard Identification ....................................................................................................... 27 2.4.4 Risk Assessment Summary ............................................................................................. 29 2.5 Critical Task Time Measures—What Must Be Done over What Time Frame to Achieve the Stated Outcome Expectation? ...................................................................................................... 30 2.5.1 Critical Firefighting Tasks .............................................................................................. 30 2.5.2 Critical Medical Emergency Tasks ................................................................................. 33 2.5.3 Critical Task Analysis and Effective Response Force Size ............................................. 33 2.6 Distribution and Concentration Studies—How the Location of First-Due and First Alarm Resources Affects Emergency Incident Outcomes ...................................................................... 35 2.6.1 Deployment Baselines ..................................................................................................... 36 2.6.2 Road Mile Coverage Measures ....................................................................................... 39 2.7 Statistical Analysis ...................................................................................................................... 41 2.7.1 Demand for Service ........................................................................................................ 41 2.7.2 Simultaneous Incident Activity ....................................................................................... 46 2.7.3 Operational Performance ................................................................................................ 48 Table of Contents page i City of Corona Fire Department Standards of Coverage and Headquarters Services Assessment 2.7.4 Call Processing ................................................................................................................ 48 2.7.5 Turnout ............................................................................................................................ 49 2.7.6 Travel .............................................................................................................................. 50 2.7.7 Call to Arrival ................................................................................................................. 52 2.7.8 Effective Response Force (First Alarm) Concentration Measurements .......................... 53 2.8 Overall Deployment Evaluation .................................................................................................. 54 2.8.1 Deployment Recommendations ...................................................................................... 55 Section 3—Headquarters Services Assessment ....................................................................................................... 59 3.1 Headquarters Services Assessment Summary ............................................................................. 59 3.1.1 Strengths ......................................................................................................................... 59 3.1.2 Weaknesses/Concerns ..................................................................................................... 60 3.1.3 Opportunities ................................................................................................................... 60 3.1.4 Threats ............................................................................................................................ 60 3.2 Assessment Methodology ............................................................................................................ 61 3.3 Administrative Organization ....................................................................................................... 61 3.4 Administration Division .............................................................................................................. 62 3.4.1 Key Program Responsibilities ......................................................................................... 63 3.4.2 Key Fire Chief Responsibilities ...................................................................................... 63 3.4.3 Key Administrative Assistant and Office Assistant Responsibilities .............................. 63 3.4.4 Administrative Support Analysis .................................................................................... 64 3.5 Operations Division ..................................................................................................................... 64 3.5.1 Key Program Responsibilities ......................................................................................... 64 3.5.2 Key Deputy Fire Chief Responsibilities .......................................................................... 65 3.5.3 Key Operations Battalion Chief Administrative Responsibilities ................................... 65 3.5.4 Key Training and EMS Captain Responsibilities ............................................................ 66 3.5.5 Operations Division Assessment ..................................................................................... 67 3.6 Fire Prevention Division Assessment .......................................................................................... 67 3.6.1 Key Program Responsibilities ......................................................................................... 68 3.6.2 Key Fire Marshal Responsibilities .................................................................................. 68 3.6.3 Key Deputy Fire Marshal Responsibilities ..................................................................... 69 3.6.4 Key Fire Prevention Inspector I Responsibilities ...........................................................