User Guide for Cisco Digital Media Manager 5.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15762-01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. 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CONTENTS Preface ix Document Conventions ix Obtaining Documentation and Submitting a Service Request x x CHAPTER 1 Overview 1-1 Basic DMS Concepts and Vocabulary 1-1 Client System Requirements 1-1 Understanding DMM Modules and Features 1-2 CHAPTER 2 Managing Administrative Settings for Cisco DMS Components and Users 2-1 Starting DMS Administration Module (DMS-Admin) 2-1 Using and Understanding Dashboard Gauges for DMS-Admin 2-2 Managing Licenses for Features and Components of Cisco DMS 2-3 Obtaining and Installing License Keys for Software Features 2-3 Viewing the List of Installed Licenses 2-4 Managing User Accounts and Authentication Settings 2-4 Understanding User Management Concepts and Workflow 2-5 Configuring User Accounts Manually 2-6 Creating and Editing User Accounts 2-6 Deleting User Accounts 2-7 Understanding User Roles in DMS-Admin 2-8 Configuring Authentication Settings 2-8 Backing Up and Restoring 2-16 Managing Email, SNMP, Alerts, and Notifications 2-16 Enabling or Disabling Email 2-17 Enabling or Disabling SNMP 2-17 Configuring Alert Reports and Notification Settings 2-18 Understanding Event Types 2-19 Viewing Appliance Processes and Restarting Appliances Remotely 2-20 User Guide for Cisco Digital Media Manager 5.0 OL-15762-01 iii Contents CHAPTER 3 Managing Digital Signage and Enterprise TV 3-1 Overview 3-1 Starting Digital Signage Module (DMM-DSM) 3-2 Starting Enterprise TV Module (DMM-ETV) 3-2 Understanding Dashboard Gauges for Digital Signage and Enterprise TV 3-3 Configuring Your DMPs to Support Centralized Management 3-4 Enabling the CVBS (Composite Video) Interface on DMPs 3-5 Managing and Grouping Your DMPs 3-6 Configuring the Settings for an Enterprise TV Network 3-10 Understanding the Typical Workflow for Enterprise TV 3-11 Configuring Settings for TV Channels 3-12 Understanding the TV Channels Table 3-13 Adding New Channels 3-15 Editing Channels 3-18 Reassigning Channel Numbers 3-19 Deleting Channels 3-19 Listing Only the Defined (Active) or Undefined (Inactive) TV Channels 3-19 Configuring Subscription Settings for EPG Providers 3-20 Adding or Editing Subscriptions to Data from an EPG Provider 3-21 Deleting EPG Data Subscriptions 3-22 Synchronizing TV Channel Schedules and Program Descriptions for the EPG 3-22 Configuring Enterprise TV Settings for Video on Demand 3-23 Working With VoD Categories 3-23 Mapping a Video to a VoD Category 3-25 Organizing Videos in VoD Categories 3-25 Removing a Video from a Category 3-26 Using ‘Skins’ to Customize the Enterprise TV Main Menu 3-26 Working with Assets and Categories in Your Media Library 3-27 Working with Presentations, Templates, and Presentation Playlists for Digital Signage 3-33 Before You Start to Use Digital Media Designer 3-34 Getting Started with DMD 3-35 DMD User Interface Reference 3-37 Understanding the Menus and Their Options 3-38 Understanding the Toolbar and Its Options 3-41 Understanding the Panels and Their Options 3-42 Creating and Organizing Presentation Playlists 3-49 Understanding the Playlist Items Area and Its Options 3-51 Understanding the Content Chooser and Its Options 3-52 User Guide for Cisco Digital Media Manager 5.0 iv OL-15762-01 Contents Creating and Organizing Ordinary Playlists 3-54 UI Reference: New Playlist Dialog Box 3-55 Using Advanced Tasks 3-56 Using RS-232 Commands to Manage Cisco LCD Professional Series Displays 3-64 Preparing a Cisco LCD Display for Centralized Management Through DVI 3-64 RS-232 Command Reference for Cisco LCD Displays 3-64 Planning for and Responding to Emergencies 3-66 Emergency Scenario 1: Stage Assets to DMP Local Storage Immediately 3-67 Emergency Scenario 2: Schedule the Staging of Assets to DMP Local Storage 3-68 Emergency Scenario 3: Schedule the Staging of Assets to a Remote Server 3-69 Emergency Scenario 4: Start Playback of an Emergency Message 3-71 Emergency Scenario 5: Stop Playback of an Emergency Message 3-72 Scheduling Time Slots for Media and Events on DMPs 3-73 Deploying Elements Immediately 3-73 Working with Future Deployments 3-74 Understanding Future Deployments for Presentations 3-75 Understanding Time Zones in the Schedule 3-76 Scheduling the Time Slot for a Future Event 3-76 Understanding Tooltips in the Schedule Timeline 3-78 Viewing Status Messages Inline for Deployed Events in the Schedule Timeline 3-79 Preempting a Recurring Event for a One-time Event 3-81 Using Deployment Reports 3-81 Using Administrative Options 3-82 Configuring User Rights and Permissions for Digital Signage and Enterprise TV 3-82 Limiting User Permissions 3-84 Scenario 1: User Who Can Work with Assets for Signage or Enterprise TV but Cannot Schedule Time Slots 3-84 Scenario 2: User Who Can Administer One DMP Group but Cannot Manage Assets 3-85 Scenario 3: User Who Can Administer One DMP Group, Manage Assets, and Schedule Time Slots 3-86 Scenario 4: User Who Can Schedule Time Slots for One DMP Group But Has No Other Rights 3-86 Configuring DMM-DSM Server Settings 3-87 Configuring DMM-DSM to Use ACNS 3-87 Configuring DMM-DSM to Deploy to External Servers 3-88 Testing for the Presence of, and Obtaining, the Required Java Version 3-89 Common Scenarios for Using DMM-DSM 3-90 Uploading Files to a DMP for Local Storage and Immediate Deployment 3-90 User Guide for Cisco Digital Media Manager 5.0 OL-15762-01 v Contents CHAPTER 4 Managing Desktop Video 4-1 Using Features Under the Setup Tab 4-1 Configuring Administrative and Network Settings 4-2 Administrative and Network Settings 4-2 Viewing Environment Parameters 4-3 Configuring the Settings to Use a Video Portal 4-3 DMM-VPM Use Settings 4-4 Configuring the Location Settings for Deployments 4-5 Deployment Location Settings 4-6 Using Features Under the Users Tab 4-7 Working with User Accounts 4-7 User Account Settings 4-7 Viewing Your Profile 4-8 Using Features Under the Video Portal Tab 4-8 Working with Programs,