ICTICT302 Install and optimise operating system software Learner Guide © Copyright, 2015 by North Coast TAFEnow Date last saved: 28 October 2015 by Amanda Walker Version: 1.0 # of Pages = 63 TAFEnow IT Teachers (CHEC) – Content writer and course adviser TAFEnow Resource Development Team – Instructional and graphic design Copyright of this material is reserved to the Crown in the right of the State of New South Wales. Reproduction or transmittal in whole, or in part, other than in accordance with the provisions of the Copyright Act, is prohibited without written authority of North Coast TAFEnow. Disclaimer: In compiling the information contained within, and accessed through, this document ("Information") DET has used its best endeavours to ensure that the Information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein. 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Contents Getting Started ........................................................................................................................ i About this unit ................................................................................................................................ i Elements and performance criteria ................................................................................................ i Icon Legends ................................................................................................................................. iii Topic 1 - Determine the functions of operating systems ........................................................... 1 The user interface .......................................................................................................................... 2 Operating system functions ........................................................................................................... 3 More detailed OS functions ........................................................................................................... 6 Summary ...................................................................................................................................... 16 Topic 2 – Obtain an operating system .................................................................................... 17 Technical specifications ............................................................................................................... 19 System requirements ................................................................................................................... 19 Licensing requirements ................................................................................................................ 20 Organisational requirements ....................................................................................................... 21 Evaluation criteria ........................................................................................................................ 21 Documenting your recommendations ......................................................................................... 22 Summary ...................................................................................................................................... 24 Topic 3 – Install, configure and optimise an operating system ................................................ 27 The installation plan .................................................................................................................... 28 Installing operating systems ........................................................................................................ 31 Configuring the operating system ............................................................................................... 36 Testing an operating system ........................................................................................................ 37 Summary ...................................................................................................................................... 41 Topic 4 – Provide instruction to meet new software requirements and gain feedback ............. 43 Determining client’s training needs ............................................................................................. 45 Feedback ...................................................................................................................................... 48 Summary ...................................................................................................................................... 56 Glossary ........................................................................................................................................ 57 Getting Started About this unit This unit describes the performance outcomes, skills and knowledge required to install, configure and optimise operating system (OS) software to meet business and client needs. Welcome to ICTICT302 - Install and optimise operating system software. This unit will help you to understand the purposes, functions and types of operating system (OS) used in the computing industry today. There are two types of software: system software and application software. An important part of the system software is the set of programs called the operating system. The operating system controls how the computer functions, whereas application software is used to perform particular tasks e.g. word processing, spreadsheet, etc. The operating system loads, stores, executes programs and transfers data among devices and memory. For a computer to operate, an operating system must be stored in its memory. You will become familiar with various terms and technical specifications to allow you to recommend various operating systems. You’ll learn how to install one and to optimise it to work more efficiently. You’ll also be introduced to user training regarding operating systems and learn how to evaluate the acceptance of a new system by the end-users. You’ll do some tasks for a Case Study IT company, BIOS Solutions, which will allow you to demonstrate your skills and knowledge in installing and optimising operating system software. You will have the choice of your own case study as well. Elements and performance criteria 7.1 Elements define the essential outcomes of a unit of competency. The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. They are also called Essential Outcomes. 7.2 Follow this link to find the essential outcomes needed to demonstrate competency in this Unit: http://training.gov.au/Training/Details/ICTICT302 7.3 i | Page ICTICT302_LG_V1.0.DOCX TAFEnow ii | Page ICTICT302_LG_V1.0.docx TAFEnow Icon Legends Learning Activities Learning activities are the tasks and exercises that assist you in gaining a clear understanding of the content in this workbook. It is important for you to undertake these activities, as they will enhance your learning. Activities can be used to prepare you for assessments. Refer to the assessments before you commence so that you are aware which activities will assist you in completing your assessments. Readings (Required and suggested) The required reading is referred to throughout this Learner Guide. You will need the required text for readings and activities. The suggested reading is quoted in the Learner Guide, however you do not need a copy of this text to complete the learning. The suggested reading provides supplementary information that may assist you in completing the unit. Reference A reference will refer you to a piece of information that will assist you with understanding the information in the Learner Guide or required text. References may be in the required text, another textbook on the internet. Self-check A self-check is an activity that allows you to assess your own learning progress. It is an opportunity to determine the levels of your learning and to identify areas for improvement. iii | Page ICTICT302_LG_V1.0.DOCX TAFEnow Topic 1 - Determine the functions of operating systems Introduction After completing this topic you will be able to: > Identify and demonstrate understanding of the purposes of the operating system. > Distinguish between batch systems, real time systems and multi-tasking systems. > Identify and demonstrate knowledge of the basic functions of an operating system, including file systems, memory management, process scheduling. > Identify and demonstrate management of virtual memory. 1 | Page ICTICT302_LG_V1.0.DOCX TAFEnow The user interface The user interface determines how you will interact with the computer. It controls how information is presented to