Santa Rosa Fire Department Rincon Valley Fire Protection District California CONTRACT FOR SERVICE FEASIBILITY STUDY Santa Rosa Fire Department Feasibility Study Rincon Valley Fire Protection District Table of Contents EXECUTIVE SUMMARY ..................................................................................................................... 5 COMMUNITY AND AGENCY OVERVIEW ......................................................................................... 15 Community Input Meetings Process and Discussion .......................................................................... 16 Customer Strengths ............................................................................................................................ 22 Customer Expectations ....................................................................................................................... 22 Customer Concerns ............................................................................................................................ 23 Evaluation of Current Conditions ............................................................................................................. 24 Organizational Overview..................................................................................................................... 24 Organizational Governance Configuration ......................................................................................... 26 Organizational Design ......................................................................................................................... 28 Service Area and Infrastructure .......................................................................................................... 32 Local Economic Profile ........................................................................................................................ 35 Population Trends ............................................................................................................................... 35 Employment Trends ........................................................................................................................... 36 Consumer Spending ............................................................................................................................ 37 Housing and Property Value Trends ................................................................................................... 37 Capital Assets and Assessment of Current Infrastructure .................................................................. 41 SERVICE DELIVERY AND AGENCY OVERVIEW .................................................................................. 63 Emergency Response Data ...................................................................................................................... 66 Management Components ...................................................................................................................... 69 Foundational Management Components ........................................................................................... 69 Management Documents and Processes ........................................................................................... 72 Record Keeping and Documentation .................................................................................................. 76 Staffing and Personnel Management ....................................................................................................... 79 Administrative and Support Staffing ................................................................................................... 79 Emergency Response Staffing ............................................................................................................. 81 Personnel Management ..................................................................................................................... 84 Personnel Policies, Systems, and Processes ............................................................................................. 87 Fire and EMS Training Delivery ................................................................................................................ 91 General Training Competencies.......................................................................................................... 91 Training Program Management and Administration .......................................................................... 92 Training Resources, Scheduling, and Methodology ............................................................................ 95 Fire Prevention and Public Education Programs ...................................................................................... 97 Fire and Life Safety Code Enforcement .............................................................................................. 97 Existing Occupancy Inspection Program ............................................................................................. 99 Fire and Life Safety Public Education Program ................................................................................. 101 Fire Cause and Origin Investigation .................................................................................................. 102 Emergency Management ....................................................................................................................... 105 National Incident Management System (NIMS) Compliance and Planning ...................................... 105 Santa Rosa Fire Department Feasibility Study Rincon Valley Fire Protection District Emergency Management Resources ................................................................................................ 106 Emergency Medical Services and Systems Oversight ............................................................................. 108 Control and Quality ........................................................................................................................... 108 Integrity and Logistical Support Services .......................................................................................... 109 Hazardous Materials Response Services ........................................................................................... 110 Service Delivery and Performance ......................................................................................................... 112 Service Demand Analysis .................................................................................................................. 114 Distribution Analysis ......................................................................................................................... 122 Concentration Analysis ..................................................................................................................... 130 Reliability Analysis............................................................................................................................. 133 Response Performance ..................................................................................................................... 137 PARTNERING STRATEGIES AND RECOMMENDATIONS ................................................................. 145 Future Opportunities for Cooperative Efforts ........................................................................................ 146 General Partnering Strategies ................................................................................................................ 150 Cooperative Service Strategies .............................................................................................................. 153 Analysis of Shared Services .................................................................................................................... 160 Analysis of Cost Allocation Strategies ..................................................................................................... 162 Recommendation One: Expansion of Existing Intergovernmental Agreements (IGA) and Cooperative Service Elements. .................................................................................................................................. 169 Recommendation Two: Establishment of Contract for Service, Option 2B, upon completion of identified key performance indicators under Option one. ..................................................................................... 175 Findings and Plan of Implementation .................................................................................................... 181 Findings............................................................................................................................................. 181 Implementation Planning ................................................................................................................. 183 FISCAL IMPACT ............................................................................................................................. 190 Past and projected Budgets and Fiscal Impacts ................................................................................ 191 Revenue and Expenditure Trends .......................................................................................................... 193 Santa Rosa Fire Department ............................................................................................................. 193 Rincon Valley Fire Protection District ..............................................................................................