ERP SOFTWARE MAY 2018 Powered by Methodology CONTENTS 3 Introduction 5 Defining ERP Software 6 FrontRunners (Small Vendors) 8 FrontRunners (Enterprise Vendors) 10 Runners Up 14 Methodology Basics 2 INTRODUCTION his FrontRunners analysis score of 3.49 for Usability and Tis a data-driven assessment 3.39 for User Recommended, identifying products in the Enterprise while the Small Vendor graphic Resource Planning (ERP) software had a minimum qualifying market that offer the best capability score of 3.75 for Usability and and value for small businesses. For a 3.67 for User Recommended. given market, products are evaluated and given a score for Usability To be considered for the ERP (x-axis) and User Recommendations FrontRunners, a product needed (y-axis). FrontRunners then plots 10- a minimum of 20 user reviews 15 products each on a Small Vendor published within 18 months of the and an Enterprise Vendor graphic, evaluation period. Products needed based on vendor business size, per a minimum user rating score of category. 3.0 for both Usability and User Recommended in both the Small In the ERP FrontRunners Vendor and Enterprise Vendor infographic, the Enterprise Vendor graphics. graphic had a minimum qualifying 3 INTRODUCTION The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic. 4 DEFINING ERP SOFTWARE nterprise Resource Planning is oriented to buyers in “product- E(ERP) software helps centric” industries such as organizations track information manufacturing, distribution, retail across all departments and etc. We identify this set of core business functions, from accounting capabilities for the Operational ERP to human resources to sales and category: core financials, human beyond, and leverages a shared capital management (HCM) and at database to provide a single “source least two of the following: inventory of truth” across modules. management, supply chain management, manufacturing and/ Software Advice’s FrontRunners or enterprise asset management. is focused on the North American Operational ERP market, which 5 FRONTRUNNERS (SMALL VENDORS) FRONTRUNNERS® FOR ERP, MAY 2018 4.8 MIE Trak Pro ePROMIS ERP Cetec ERP ERPNext Priority ERPAG Unanet Odoo IQMS Manufacturing ERP Global Shop Solutions Intacct ERP USER RECOMMENDED TrueERP 3.2 3.2 4.8 USABILITY For each individual rating in both the Usability and User Recommended criteria, the methodology weighs recent reviews more heavily. 6 FRONTRUNNERS SCORES (SMALL VENDORS) USER TOTAL USABILITY RECOMMENDED SCORE SCORE SCORE 1 ePROMIS ERP 9.23 4.61 4.63 2 MIE Trak Pro 9.02 4.40 4.63 3 ERPNext 9.02 4.47 4.55 4 Cetec ERP 8.91 4.31 4.61 5 ERPAG 8.87 4.45 4.42 6 Priority 8.76 4.34 4.42 7 Unanet 8.53 4.24 4.29 8 Odoo 8.31 4.07 4.24 9 IQMS Manufacturing ERP 8.17 4.10 4.08 10 Intacct ERP 7.83 3.97 3.86 11 Global Shop Solutions 7.82 3.79 4.03 12 TrueERP 7.42 3.75 3.67 7 FRONTRUNNERS (ENTERPRISE VENDORS) FRONTRUNNERS® FOR ERP, MAY 2018 4.8 JD Edwards EnterpriseOne Microsoft Dynamics 365 SAP S/4HANA Deltek Maconomy Costpoint SAP Business One Microsoft Dynamics SL Deltek Vision NetSuite USER RECOMMENDED Microsoft Dynamics AX Sage 300cloud Sage 100cloud Microsoft Dynamics NAV Sage ERP Suite Epicor ERP 3.2 3.2 4.8 USABILITY For each individual rating in both the Usability and User Recommended criteria, the methodology weighs recent reviews more heavily. 8 FRONTRUNNERS SCORES (ENTERPRISE VENDORS) USER TOTAL USABILITY RECOMMENDED SCORE SCORE SCORE JD Edwards 1 EnterpriseOne 8.37 4.15 4.21 2 Microsoft Dynamics 365 8.17 4.17 3.99 3 Deltek Maconomy 7.86 4.00 3.86 4 SAP S/4HANA 7.81 3.90 3.91 5 Costpoint 7.74 3.92 3.82 6 NetSuite 7.68 3.96 3.72 7 Microsoft Dynamics SL 7.64 3.90 3.74 8 SAP Business One 7.63 3.86 3.77 9 Deltek Vision 7.55 3.81 3.74 10 Microsoft Dynamics AX 7.39 3.77 3.63 11 Sage 100cloud 7.30 3.79 3.50 12 Sage 300cloud 7.19 3.65 3.54 13 Sage ERP Suite 7.09 3.66 3.43 14 Epicor ERP 6.93 3.54 3.39 15 Microsoft Dynamics NAV 6.91 3.49 3.42 9 RUNNERS UP 1C:ERP 2 CBS FACTORY ERP 360 Enterprise Suite DEACOM ERP Software A2000 Deskera ERP aACE ERP Dolibarr ERP & CRM Academia ERP e-intelliprise accnu E2 Manufacturing System Accolent ERP ebizframe ERP AcTouch Ecount ERP Adjutant EFACS E/8 Alloy ERP Enterprise 21 ERP Apollo ERP Epicor MES APT ERP ERP MARK 7 axis diplomat ERP123 BlueCherry Erpisto BST10 Enterprise ESP21 BUSINESS by Miles Everest V7 canias ERP Evo ERP CBOS cloud ERP Exact Globe 10 Exact Macola iScala Expandable ERP JOBSCOPE Finesse ERP Kechie ERP Fitnet Manager Kenandy Cloud ERP FOCUS I Khaos Control Cloud Foundation 3000 Kloudville HansaWorld Standard ERP kpi.com IFS Applications Made2Manage ERP IFS Manufacturing MARG ERP 9+ InFocus ERP Masterplan ERP Infor CloudSuite Business MAX ERP Infor CloudSuite Industrial Metaal ERP Infor CloudSuite Industrial metasfresh Manufacturing Mobile Office Manager Infor Distribution SX.e MobileERP Infor EAM Multiview Financials Infor ERP MX ERP Infor M3 MyFiO ERP Infor VISUAL NebuCore Intuitive ERP NetSuite OneWorld INxSQL NetSuite SRP Iptor ERP for Distribution Oasis 11 Oneir Sage Business Cloud Financials Openbravo SAMPro Enterprise Oracle ERP Cloud SAP Business ByDesign ORCA Financial SapphireOne Orderhive Plus Saviom Enterprise Resource Management Ormandy Seradex ERP Paragon ERP simPRO Plexus Slingshot PrismERP Starta Produce Pro Step1 Distribution Suite Productive Stone Profit Systems Prophix Tally.ERP 9 QAD Cloud ERP The Plex Manufacturing Cloud QuickEasy BOS TSS ERP Ramco ERP Tygris ERP Rapid Response Manufacturing UNIT4 RealxERP Unit4 Business World Reflex ERP VasyERP RetailOps VersAccounts Ross ERP VertenSys S2K Enterprise Vista by Viewpoint Sage 300 Online 12 Visual EstiTrack Wherefour WinWeb WorkWise ERP XERP Xledger XoroERP xTuple Yunbit ERP 13 METHODOLOGY BASICS he FrontRunners methodology The User Recommended score is Tassesses and calculates a an overall weighted average of score for products on two primary scores including: dimensions: Usability on the x-axis • End-user ratings of one to five and User Recommended on the stars on how valuable users y-axis. consider the product to be relative to its price. The Usability score is a weighted average of user ratings including: • End-user ratings of one to five stars on how likely they are • End-user ratings of one to five to recommend the product to stars on the product’s ease of others. use. There are up to two FrontRunners • End-user ratings of one to graphics for each market, one Small five stars on the product’s functionality. Vendor and one Enterprise Vendor graphic. The Small Vendor graphic highlights qualifiers from smaller (by employee size) vendors, while 14 Methodology BASICS the Enterprise Vendor graphic displays qualifiers for larger (by employee size) vendors. Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com, which must have been published within 18 months of start of the analysis period. Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphic is based on the vendor’s employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic. 1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic. 15 Powered by Methodology.