MICROBIOLOGY Products & Testing Services Your Source for Microbiology Culture Media, Custom Formulations, and Testing Services A full service, FDA registered custom culture media manufacturing facility and accredited analytical testing laboratory with 45 unparalleled years in business Customized Proprietary formulations with complimentary pilots and single lot shipments www.nelabservices.com Northeast Laboratoryu TABLE OF CONTENTS Services General Overview......................................................................................................................... 2 President & CEO, Mr. Rodney “Beau” Mears............................................................................ 3 Frequently Asked Questions / Information ............................................................................. 4 Prepared Culture Media - Plated................................................................................................ 7 Prepared Culture Media - Tubes.............................................................................................. 15 Prepared Culture Media - Bottles............................................................................................. 22 Prepared Culture Media - Vials................................................................................................. 27 Prepared Culture Media - Reagents......................................................................................... 29 Chromagar ColorexTM Prepared Culture Medium Plates....................................................... 31 Other Laboratory Supplies........................................................................................................ 33 Indoor Air Quality Testing.......................................................................................................... 34 Beverage / Food Testing Services............................................................................................. 35 Environmental Chemistry / Water Testing.............................................................................. 36 Custom Media Specification Sheet........................................................................................... 40 Credit Application....................................................................................................................... 41 Northeast Laboratory Services Northeast Laboratory Services P.O. Box 788 Waterville, Maine 04903 Sales & Customer Service: 800-244-8378 x304 or x316 Fax: 877-FAX-NELS (329-6357) www.nelabservices.com [email protected] 1 Northeast Laboratory Services u GENERAL OVERVIEW NEL is an FDA registered in-vitro diagnostic manufacturer with three environmentally controlled rooms. All manufacturing processes are according to FDA and USDA guidelines. Our chemistry, microbiology, and environmental laboratories hold NELAC, AIHA-LAP, LLC (ID102960) and A2LA (ID 2371.01) accreditations. For a list of NEL’s updated accreditations, visit our web page at www.nelabservices.com. u HISTORY The business was founded in 1972 as Maine Poultry Consultants and later became Maine Poultry Consultants/ Northeast Laboratory Services. After a decline in the poultry business in Maine, causing the closure of Maine Poultry Consultants, the business served its environmental and microbiological products clients under the name of Northeast Laboratory Services (NEL) for the next several years. In 1997, NEL merged with Binax, Inc. a Portland-based research and development firm. Binax/NEL operated as a separate entity to the Portland facility, complete with its own management team and accounting functions. In April of 2001, the Laboratory was purchased back by its original founder, Dr. Kenneth Eskelund and Mr. Rodney “Beau” Mears, NEL CEO and President after it was decided that the two businesses did not complement one another and the merger was dissolved. u MISSION STATEMENT Northeast Laboratory Services’ mission is to deliver accurate analytical data and superior culture media products to promote a healthy environment. u NEL’S VISIONS & VALUES At Northeast Laboratory Services, our vision is to provide “Answers for a Healthier Environment” through exceptional diagnostic products and services. It is our ambition to exceed our customer’s expectations while maintaining a safe, welcoming, and professional working atmosphere. All Inquires 800-244-8378 2 or Fax Toll Free 877-FAX NEL (329-6357) Northeast Laboratory Services u PRESIDENT & CEO, MR. RODNEY “BEAU” MEARS Mr. Rodney “Beau” Mears has over thirty-five years of laboratory manufacturing and analysis experience. He is currently the President and CEO of Northeast Laboratory Services (NEL), a Maine based microbiology, chemistry and media manufacturing laboratory serving numerous companies and businesses both locally and internationally. Formerly, Mr. Mears held the following positions: Vice President and Board Director with Binax Laboratories, a manufacturer of medical kits in the pulmonary field; General Manager of Meridian Biomedical, a manufacturer and analyzer of allergy and allergy therapeutics in Austin, Texas; and Director of Operations and Systems Integration at Ventrex Laboratories, a medical device contract manufacturing services provider. Mr. Mears has participated and instructed in many Indoor Air Quality seminars including “Strategies for Conducting Meaningful Microbial Investigations”. He holds a degree in Business Administration and has attended and taught various courses over the past thirty-five years. While in Texas, Mr. Mears also studied Biology and Chemistry. Email orders to [email protected] www.nelabservices.com 3 Northeast Laboratory Services u CERTIFICATIONS NEL is an FDA registered in-vitro diagnostic manufacturer with three environmentally controlled rooms. All manufacturing processes are according to FDA and USDA guidelines. Our chemistry, microbiology, and environmental laboratories hold NELAC, AIHA-LAP, LLC (ID102960) and A2LA (ID 2371.01) accreditations. For a list of NEL’s updated accreditations, visit our web page at www.nelabservices.com. u EXPERIENCE We have been exceeding our customer’s expectations for over 45 years by providing “Answers for a Healthier Environment” through exceptional diagnostic products and services. u HOURS OF OPERATION Our customer service representatives can be reached Monday through Friday 8:00AM to 5:00PM. NEL is committed to making the ordering process easy for you, so we have several options available for making your experience with us pleasant: Phone: 800-244-8378 Email: [email protected] Toll Free Fax: 877-329-6357 (877-FAX-NELS) u PRODUCT OFFERINGS NEL offers a wide-array of prepared culture media products which are packaged in various configurations including bottles, plates, tubes, and vials. We also manufacture diluents in various vial and bottle sizes. NEL offers customization and contract manufacturing. NEL can customize packaging, labels, product inserts, and formulations to assist with productive and cost effectiveness. NEL also supplies and repacks dehydrated media, powders, and animal blood. We represent many distributors to assist you with all your laboratory needs. Our laboratories are able to assist you with your chemistry, microbiology, and environmental testing needs. These laboratories offer testing services for water, soil, sludge, food, asbestos, mold and much more. Our food laboratory is able to offer shelf life studies and nutritional labeling. All Inquires 800-244-8378 4 or Fax Toll Free 877-FAX NEL (329-6357) Northeast Laboratory Services u PRODUCT SHELF LIFE For plated media products, we guarantee at least a four week shelf life upon receipt. For bottle and tubed media products, we guarantee at least three months shelf life upon receipt. Products are performance guaranteed until the expiration date only if the product is stored at recommended temperatures and in the original packaging. Certain products may vary, please confirm with your customer service representative before ordering. u MINIMUM ORDER REQUIREMENTS NEL does have minimum requirements on made to order products. Please inquire with an NEL customer service representative as to what the requirements are. There are no minimums on our stock items. u RETURN POLICY All returns must be authorized by an NEL representative. Returns may be subject to a restocking fee. Products returned due to performance problems or due to our error are exempt from handling and restocking charges and will be credited. Freight cost for returned goods will be paid by the customer unless returned for validated performance problems or NEL error. The following information will be required by the NEL representative handling the return authorization: 1. Return authorization number 2. Catalog number and description 3. Quantity to be returned for each product 4. Applicable manufacturing lot number(s) and expiration date for each product 5. Original purchase order number, order number, and/or invoice number 6. Reason for return u SHIPPING CHARGES Normally, all shipments are FOB. Freight charges will be prepaid by NEL and added to the invoices. A handling charge for hazardous materials may be applied. All orders sent on the customer’s account will be assessed a handling fee. Check with your customer service representative for the applicable charge. Rush orders and quarantine shipments will incur additional charges. Shipments are made by the quickest and most economical method unless otherwise requested. Specific shipping requests must be made in writing. If product