Activities and Tools PHASE ACTIVITIES TOOLS DEFINE Project Name and Purpose Brainstorming Everyone should Complete Project Charter (Required) Project Charter Template understand the goal, Develop a High-Level Process Map (Required) Graphing Software/House of Quality projected timeline and Identify Process Owner, Champion, Team Stakeholder’s Analysis projected benefit of the Define Customers and Requirements (CTQ) SIPOC Diagram/VOC Gathering project Align Goals with Business Initiatives Historical Data Determine Projected ROI ROI Formulas and Cost/Benefit Analysis MEASURE Detailed Process Map Graphing Software Get a clear snapshot of Collect Data Data Collection Plan what is happening today Take Measurements Benchmarking, Balanced Scorecard, CTQs Histogram, Pareto Chart, Scatter Diagram Control Chart, Sigma Level, ROI, FMEA Measure your Measurement System Validate, Gage R&R, Observation, Test Information multiple times ANALYZE Define Performance Objectives Value-Stream, VOC/VOE/VOP/VOB Analyze the data to Identify Value/Non-Value Tim Woods, VSA, Historical Data discover variation, Determine the Root Cause 5 Whys, Fishbone, Hypothesis testing, DOE, variance, root cause and ANOVAs the impact of these Analyze Data Histogram, Pareto Chart, Scatter Diagram, Control activities on the project SPC Charts, Statistical Analysis IMPROVE List Potential Solutions Analysis, Brainstorming Multipurpose phase: Rank Solutions Pugh (Decision) Matrix/SWOT Analysis, Choose the solution Capability Study, VOC/VOE Pilot the solution Select Solution and Try Pilot, Simulation, Focus Group Mistake proof Double Check Results FMEA, VOC/VOE Roll out Roll Out Execution/Deployment Plan, Project Plan Evaluate Result Evaluate and Correct Evaluation Plan, House of Quality CONTROL Verify Benefit Sigma, ROI, Balance Scorecard, Control Chart Verify the ROI, benefits, Document Procedures to Standardize Tips/Tricks Document, Best Practices, Control Plan cost saving/ cost Document, Control Plan Form avoidance Re-Write/Update Standard Operating Procedures or Policies Historical Data Implement Control and Transition Plan Transition Plan Document or Template Transition Plans Close Out Project and Celebrate Project Management Methods for Closing Close Out project SSD Global, Inc. © DMAIC Activities and Tools Lean Six Sigma Accelerated Workshop www.SSDGlobal.net 1-888-339-7483 Toll Free Lean Six Sigma DMAIC Roadmap Purpose Key Tools Key Outputs Primary Metric Process Map Project Charter Project Plan * Process Map * Gather VOC * Translate VOC to CTQ's Everyone should * QFD/HOQ understand the goal, * COPQ projected time line and * Primary & Secondary Metrics Define projected benefit of the * Establish Project Charter project * Stakeholder Analysis * Team Selection * Project Plan C&E SIPOC FMEA Cpk * Early Y=f(x) Hypothesis * Detailed Process Map * SIPOC * Cause & Effect Diagram Get a clear snapshot of * Cause & Effect Matrix what is happening today * FMEA Measure * Basic Statistics * Normality Test * Capability Analysis * Gage R&R Normality Test ANOVA 2 Sample t-test Equal Variances * Narrowed Y=f(x) * 1 & 2 Sample t-tests Analyze the data to * 1 & 2 Proportions tests discover variation, * Equal variance tests variance, root cause * Normality tests and the impact of * ANOVA Analyze these activities on the * Moods Median project * Mann Whitney * Paired t-test * Chi-Squared test Pugh Matrix Linear Regression Binary Logistic Regression DOE * Refined Y=f(x) * Pugh Matrix Multipurpose phase: Choose the solution * Correlation Pilot the solution * Simple Linear Regression Mistake proof * Multiple Linear Regression Improve Roll out * Binary Logistic Regression Evaluate Result * Full Factorial DOE * Fractional Factorial DOE Control Plan SOP's Communication Plan SPC * Control Plan Verify the ROI, benefits, * Training Plan cost saving/ cost * Refined FMEA avoidance * Communication Plan Implement Control and * Standard Operating Procedures Transition Plans * Five-S Audit Control Close Out project * Poke Yoke * Visual Controls * Statistical Process Control.