Activities and Tools

PHASE ACTIVITIES TOOLS DEFINE Project Name and Purpose Brainstorming Everyone should Complete Project Charter (Required) Project Charter Template understand the goal, Develop a High-Level Process Map (Required) Graphing Software/House of Quality projected timeline and Identify Process Owner, Champion, Team Stakeholder’s Analysis projected benefit of the Define Customers and Requirements (CTQ) SIPOC Diagram/VOC Gathering project Align Goals with Business Initiatives Historical Data Determine Projected ROI ROI Formulas and Cost/Benefit Analysis MEASURE Detailed Process Map Graphing Software Get a clear snapshot of Collect Data Data Collection Plan what is happening today Take Measurements Benchmarking, Balanced Scorecard, CTQs Histogram, Pareto Chart, Scatter Diagram Control Chart, Sigma Level, ROI, FMEA Measure your Measurement System Validate, Gage R&R, Observation, Test Information multiple times

ANALYZE Define Performance Objectives Value-Stream, VOC/VOE/VOP/VOB Analyze the data to Identify Value/Non-Value Tim Woods, VSA, Historical Data discover variation, Determine the Root Cause 5 Whys, Fishbone, Hypothesis testing, DOE, variance, root cause and ANOVAs the impact of these Analyze Data Histogram, Pareto Chart, Scatter Diagram, Control activities on the project SPC Charts, Statistical Analysis IMPROVE List Potential Solutions Analysis, Brainstorming Multipurpose phase: Rank Solutions Pugh (Decision) Matrix/SWOT Analysis, Choose the solution Capability Study, VOC/VOE Pilot the solution Select Solution and Try Pilot, Simulation, Focus Group Mistake proof Double Check Results FMEA, VOC/VOE Roll out Roll Out Execution/Deployment Plan, Project Plan Evaluate Result Evaluate and Correct Evaluation Plan, House of Quality CONTROL Verify Benefit Sigma, ROI, Balance Scorecard, Control Chart Verify the ROI, benefits, Document Procedures to Standardize Tips/Tricks Document, Best Practices, Control Plan cost saving/ cost Document, Control Plan Form avoidance Re-Write/Update Standard Operating Procedures or Policies Historical Data Implement Control and Transition Plan Transition Plan Document or Template Transition Plans Close Out Project and Celebrate Project Management Methods for Closing Close Out project

SSD Global, Inc. © DMAIC Activities and Tools Lean Six Sigma Accelerated Workshop www.SSDGlobal.net 1-888-339-7483 Toll Free Control Improve Analyze Measure Define project the of projected benefit and line projected time goal, understand the Everyone should what is happening today Get a clear snapshot of Close Out project Transition Plans Implement Control and avoidance cost saving/ cost Verify the ROI, benefits, Evaluate Result Roll out Mistake proof Pilot the solution Choose the solution Multipurpose phase: project the on activities these of impact the and cause root variance, variation, discover to data the Analyze

Purpose

Normality Test Primary Metric Primary Control Plan Pugh Matrix C&E

Lean Linear Regression Process Map Six ANOVA SIPOC SOP's Sigma

Key Tools DMAIC Binary Logistic Regression

Communication Plan Project Charter 2 Sample t FMEA Roadma

- test

Equal Variances Project Plan Project DOE SPC Cpk

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Control Plan Control Linear Simple Correlation Matrix Pugh Y=f(x) Refined Y=f(x) Narrowed SIPOC Detailed Y=f(x)Early Hypothesis Gather Map Process Equal variance Equal Linear Multiple QFD/HOQ VOC to Translate Training Plan Training Factorial Fractional DOE Factorial Full Logistic Binary 2 Sample & 1 & Effect Cause Normality 21 & Proportions & Effect Cause Primary & Secondary Primary COPQ Refined FMEA Refined Project Establish Moods ANOVA Statistics Basic FMEA Stakeholder Operating Standard Communication Chi t Paired Mann Normality Capability Gage R&R Gage Project Plan Project Selection Team Visual Controls Visual Yoke Poke Five Statistical Process Statistical - Squared test Squared - S Audit S Whitney

VOC Median - Key Outputs test Process

tests Test Analysis Analysis t-

Regression

tests tests Matrix Diagram Regression Regression Plan

Charter Map tests CTQ's

Control

DOE Procedures

Metrics