Corporate Social Responsibility Report 2011 Corporate Social Responsibility Report 2011 VISION To be a world-class organization in electricity business CORE PURPOSE To create and improve the quality of life and strengthen the country’s competitiveness through reliable and affordable electricity services while giving due care to society and the environment CONTENTS 4 Message from the Governor 18 " 63 * 6 25 (')* #&!"# 8 CSR Vision and Strategies 65 *' 10 38 #+% 75 &%" the Environment 79 +%% 12 CSR Highlights 49 , !"#* 51 + % 17 !"# 54 + !% . &'' 61 #' in the International Standard . ISO 26000 How to read this report EGAT Corporate Social Responsibility Report 2011 was published with a purpose to present to our internal and external stakeholders EGAT’s performance on economic, environmental and social impacts during the reporting year cycle towards the goal of sustainable development. The topics and contents of our reporting this year were prepared following the guidelines as outlined in GRI-G3’s Sustainability Reporting Guidelines & Electric Utility Sector Supplement, and the principles as outlines in the relevant International Standard ISO 26000. For information on cc!"##$ 2 Electricity Generating Authority of Thailand Corporate Social Responsibility Report 2011 3 EGAT has actively pursued the best and all applicable means to make our dams and power plants coexist in harmony with the society, communities and the environment. Power Plant Dam 4 Electricity Generating Authority of Thailand MESSAGE FROM THE GOVERNOR On behalf of the Electricity Generating Authority of with the public and private agencies to lend the helping Thailand (EGAT) I have a pleasure to present to you our hands in providing assistance and relief efforts to the Corporate Social Responsibility Report 2011. This year affected people in 24 provinces countrywide. EGAT’s we continue to prepare our reporting contents covering ' the social and environmental performance indicators and concerted efforts included three phases, namely the % providing of assistance and relief, the restoration of of the Sustainability Reporting Guidelines & Electric Utility ' Sector Supplement. Our reporting topics are also '+$;“providing consistent with the core subjects and issues of social of assistance and relief” phase, EGAT had provided responsibility in the relevant International Standards donations, sustenance kits, and vehicles for transportation ISO 26000 titled “Guidance on Social Responsibility”. '$; the ' phase, !"##c EGAT had developed the effective microorganism (EM) as it marked the auspicious occasion of His Majesty stations to produce and distribute EM for treatment the King’s 84th birthday anniversary. As a tribute to His of water as well as trash and sewage. Other activities Majesty the King, EGAT has implemented the “planting carried out during this phase included the organizing of seedlings to conserve watershed forests” project to honor medical mobile units and free eye glasses distribution our Beloved King by joining hands with 143,854 Thai units for the affected people, the repairing of vehicles people in planting 984,000 young trees in areas around ' the reservoirs of EGAT’s nine dams. These dams, to supplying of water pumps to facilitate the water pumping which His Majesty graciously bestowed their names, operation for Rojana Industrial Park in Ayutthaya province consisted of Bhumibol, Sirikit, Srinagarind, Vajiralongkorn, and Navanakorn Industrial Promotion Zone in Pathum Ubol Ratana, Sirindhorn, Chulabhorn, Rajjaprabha, as well Thani province. And during the last phase, the “returning as Lamtakong Jolabha Vadhana hydro power plant. The '+ , EGAT top seedlings planting project was developed in response to management and volunteer employees participated in His Majesty’s initiatives on the sustainable conservation :' of forestry resources and watershed forests. During the in the districts of Bang Plad in Bangkok Metropolis and year, EGAT also carried out a project for the construction Bang Kruai in Nonthaburi province. of 840 check dams in areas around the reservoir of Bhumibol dam and developed a garden in honor of His EGAT also lent our helping hand with the Thai Majesty the King’s 84th birthday anniversary in the vicinity government to Japan to alleviate the suffering and shortage of Mae Moh power plant in Lampang province. caused by the major earthquake and tsunami. We sent % > /+ During 2011, EGAT continued conducting our of two 122 MW gas turbine generators to Japan on power generation and transmission businesses in an behalf of the Thai government after being approached environmentally and socially responsible manner in by Tokyo Electric Power Company (TEPCO) to ease the efforts to realize our vision in becoming a world-class power shortage crisis. EGAT’s contribution helped create organization in electricity generation business while goodwill and promote strong relations between the two embracing the principles of good organizational countries. The Japanese government publicized Thailand’s governance and social responsibility which include assistance and contribution to their people who in turn accountability, transparency, and respect for stakeholder showed their thankfulness and appreciation to the Thai interests. However, during the monsoon season towards government as well as EGAT. the end of 2011, Thailand had experienced the worst ' During the reporting year of 2011, EGAT was of Northern, Northeastern and Central regions along the proud to be an organization which won numerous awards *+/7:$' in recognition of our good corporate governance and reached the mouth of Chao Phraya River and inundated social responsibility from both domestic and international parts of the capital city of Bangkok including EGAT’s six organizations. These awards included two SOE Awards in high voltage substations, EGAT still successfully managed the categories of outstanding organizational management and operated the overall power supply system to secure and outstanding innovation for the solar weighted the electricity demand without any interruption. tracking system installed at Sirindhorn solar cell power plant, the CSR-DIW and CSR-DIW Continuous Awards ;'!"## 2011 in recognition of our social responsibility practices EGAT and our volunteer employees actively participated at 11 locations of EGAT power plants and departments, Corporate Social Responsibility Report 2011 5 EGAT continued conducting our power generation and transmission businesses in an environmentally and socially responsible manner to realize our vision in becoming a world-class organization in electricity generation business. the Thailand Quality Prize 2011, the crown standard award for Thai CDM projects for the development of irrigation valve based micro hydro projects installed at Mae Ngat Somboon Chon dam and at Kaeng Krachan dam, and ?c@/ 2011 for 17 locations of EGAT’s dams, power plants, and regional operation departments. In 2011, EGAT had made a review of our corporate social responsibility master plan in agreement with changing situations, namely the Government’s Statement of Direction (SOD), EGAT’s corporate social responsibility policy and strategies focusing on the conducting of social responsibility embedded in our core business operation or the CSR in process, the formulating of CSR roadmap following the principles as outlined in the International Standard ISO 26000, and the integration of social responsibility in our core business processes. EGAT also actively promoted and supported the building of social responsibility culture and encouraged employees at all levels to involve in the social responsibility initiatives and activities. Meanwhile, EGAT also worked in close collaboration with our social network in undertaking social and community activities for the well-being of communities and the society at large in order to become a role model organization in performing our duties as in the slogan “Power for Thai Happiness”. (Mr. Sutat Patmasiriwat) Governor Electricity Generating Authority of Thailand 6 Electricity Generating Authority of Thailand ORGANIZATIONAL PROFILE Name of organization Electricity Generating Authority of Thailand (EGAT) Location of organization’s 53 Charan Sanit Wong Road, Bang Kruai, Nonthaburi 11130 headquarters Nature of ownership operated as both a system operator and Thailand’s largest power producer under the Ministry of Energy (MOE) and the Ministry of Finance (MOF). [? of electric power under the promulgation of the Electricity Generating Authority of Thailand Act B.E. 2511 (1968), amended in B.E. 2535 (1992). Primary brands, products, and/or services \: development 7 lignite by-products. Major customers *]*^ 7]7^ : >:]_*^ Operational Structure Number of power 39 power plants comprising 3 thermal plants, 6 combined cycle plants, generating facilities 21 hydropower plants, 8 renewable power plants and one diesel plant. (Locations) Installed capacity 14,998 (MW) Number of substations 209 (Locations) Voltage levels 69, 115, 132, 230, 300 and 500 (kV) Length of transmission 30,445.22 lines (circuit-kilometers) Power dispatching centers One national control center (Locations) Five regional control centers Coal mining Mae Moh lignite mine located in Lampang province, with 65 plots of concession permits. Investment in electricity EGAT is currently investing in two subsidiaries, one associated company, businesses and two joint ventures. Corporate Social Responsibility Report 2011 7 ELECTRICITY GENERATING