Recommended Practices During Diversion and Passenger Recovery in Russia Global Aviation Consulting LLC 2018 GAC Services Introduction • Alternate Airports Diversion Coverage • Assistance With Diversion Planning • Alternate Airports Evaluation • Access to Comprehensive Airport Database • Alternate Airports Availability Monitoring and DIVERSION DISPATCH Reporting PLANNING SUPPORT • One Phone Call Diversion Handling • On the Ground Airport Support SUPPORT AT THE REGULATORY AIRPORT SUPPORT • 24/7 Coverage, Coordination, and Support • Dispatch and Operational Support POST DIVERSION CHARTER • Assistance With Irregular OPS EVALUATION ARRANGEMENTS • Follow up on permissions and issues • Charter GH and Fuel arrangements GAC Facts: -Global Aviation has been supporting airline diversion and technical needs since 2000. -Many major commercial aviation passenger and cargo airline clients -Geographic areas of service include Russia, Eastern Europe, Central Asia and China (recently introduced). POLAR AND TRANSEAST ROUTES JFK ORD 82 N #1 #1A #2 DFW #3 #5 #4 LAX BEIJING SHANGHAI HONG KONG TOKYO FAA Regulatory Guidance – Polar Operations Airport requirements for designation as en route EN ROUTE ALTERNATE AIRPORTS alternates. The availability of alternate airports along a route is an important part of ensuring flight safety. Though much attention All operators must define a sufficient set of alternate is paid to the very rare case of an in-flight engine failure, the airports, such that one or more can be reasonably vast majority of diversion causes are not engine related. It is expected to be available in varying weather conditions. very important, therefore, for all airplanes, regardless of the number of engines, to consider the availability and suitability of emergency alternate airfields. Airline recovery plan for passengers at diversion Regulatory considerations for alternate airports. alternates. The FAA Guidance for Polar Operations from the Flight Standards Service (AFS-1) requires airlines to define a All operators must have an FAA-approved recovery sufficient set of alternate airports, such that one or more can be plan for unplanned diversions. The recovery plan reasonably expected to be available in varying weather should address the care and safety of passengers and conditions. crew at the diversion airport and provide a plan to transport passengers and crew from that airport. Major Traffic Flows Houston Washington Los Angeles Chicago San Francisco New York ROUTE NETWORKS LINKING MAJOR HUBS IN EUROPE AND NORTH AMERICA WITH ASIA VIA RUSSIAN AIRSPACE London Paris Frankfurt Moscow Tokyo Beijing Delhi Hong Kong Singapore Russian Airports Currently Supported by GAC All operators must define a sufficient set of alternate airports , such that one or more can be reasonably expected to be available in varying weather conditions - ETOPS requirement. Bodo Longyearbyen Fairbanks Anchorage Barrow Rovaniemi Oulu King S a lmon Murmansk St. Petersburg Nome Cold Bay Arkhangelsk Mis Shmindta Moscow Pevek Nizhniy Novgorod Amderma Usinsk Anadyr Ukhta Salehard Kazan Tiks i Norils k Norilsk Samara Novyj Urengoj Ufa Shemya Is . Ekaterinburg Surgut Raduzhnyi Polyarniy NizhnevartovskChelyabinsk Magadan Tyumen Yakutsk Petropavlovsk -Kamchatsky Novosibirsk Barnaul Krasnojarsk Bratsk Neryungri Abakan Irkutsk Khabarovsk Chita Blagoveschensk Yuzhno -Sakhalinsk All Alternate Airports in Ulan-ude Vladivostok Eastern Europe, Ulaanbaatar Sapporo Central Asia, Vladivostok are also supported by GAC For Beijing PEK For Shanghai PVG TSN/ZBTJ Tianjin SHA/ZSSS Shanghai Hongqiao DLC/ZYT Dalian HGH/ZSHC Hangzhou NKG/ZSNJ Nanjing WUH/ZHHH Wuhan Dalian Penglai Qingdao Hangzhou ADDITONAL EN-ROUTE Hohhot – HET/ZBHH Taiyuan – TYN/ZBYN Qingdao – TAO/ZSQD Shenyang – SHE/ZYTX Harbin – HRB/ZYHB Jinan - TNA/ZSJN GAC Alternate Airports Information Database Overview Alternate Airports Availability Info Report Domestic Transit Hall Capacity: 300 - 350 GAC Airport Information Database PAX Jet Bridges: YES Alternate Airports Info Report - continued VIP Lounges: YES AIRPORT ADDITIONAL INFO MAINTENANCE Medical Aid Post at Terminal: Tel: +7 (383) Maintenance Service: 216-97-57 1. Tel: +7 (383) 216-90-63 Transportation: Available E-mail: [email protected] RFE Levels and Resque Contacts: CAT 9, 2. OJSC Sibir Technik H24; Tel: +7 (383) 216-91-88, E-mail: Tel: +7 (383) 359-91-01 [email protected] Fax: +7 (383) 359-91-48 Meteo Service: Tel: +7 (383) 319-40-15 E-mail: [email protected] PASSENGER AND TERMINAL Hangar Space Availability: YES Passengers Service: GROUND HANDLING Tel: +7 (383) 216-90-93, 216-98-01 Ground Handling Service: E-mail: [email protected] Tel: + 7 (383) 216-91-13, 216-91-11, 216-92-12 Other Airlines Flights at Airport: Aeroflot, Email: [email protected] Globus/S7, Air Kyrgyzstan, Air Astana, Azur Air, SITA: OVBBFXM, OVBBFXH Ellinair, Red Wings, IrAero, Turkish Airlines, AFS: UNNTAPBF Aurora, Uzbekistan Airlines, Pobeda Airlines, Mobile: +7 (913) 720-45-17 Rossya Airlines, Pegas Fly, Somon Air, Tajik E-mail: [email protected] Air, VIM Avia, UT Air, Ural airlines, Yakutia, Types of Aircraft Officially Approved for Yamal Airlines Operation: International Transit Hall Capacity: 200 – 250 A310/319/320/321/A330/A340/A380, PAX B737/B747/757/767 Wheel Chock: YES GAC Airport Information Database Alternate Airports Info Report - continued Tow Bars: Water Supply Unit: MW-2 B777 YES, (TOWUNIV–2-6) Toilet Service: YES De-icing Equipment and Type of De-icing B767 YES, (TOWB767-C) Fluid?: TEMPEST, LMD-2000, EFI-2000 B747 YES, (15F2342, TOWB747L) (Kiitakori); B787 N/A, OCTAFLO-EG TYPE1, MAX FLIGHT TYPE 4 B757 YES, FUELING INFORMATION A340 YES, (TOWUNIV–2-6) Fueling Companies: A330 YES. CJSC "Gazpromneft-Aero Novosibirsk" Tow Tractor: Belaz-7421, SCHOPF- Eremichev Andrey 396/180/300 Tel/Fax: +7 (383) 319-10-12 E-Mail: [email protected] Passenger Steps: Smartstep-2, SPT- Fuel Type: TS-1 154, SPT-114, AVIOGEI SE 58-24, ATC AND RAMP ABS-580 TWR, ATC Contacts: Loaders: Commander 15i/30i/40i (Max GND 121.7, TWR 118.5, RADAR 122.0 cargo weight 20t); CLT-8, Trepel PCL- APP 127.5/127.1, ATIS 127.4 Russian 70/37-WP, APK-K, Tel: +7 (383) 359-90-31, 359-99-05 FMC; TUG-660 (MBL-660) Belt Airport ATC manager: conveyor truck Tel: +7 (383) 359-90-25 ATIS in English: 131.3 GPU: APA-80, GPU-140 Method of Marshalling: ICAO ASU: TMD-250 TUG, TLD (ASU-600) RW AND NAVIGATIONAL AIDS RW Characteristics: GAC Airport Information Database HOTELS Alternate Airports Info Report - continued Hotel 1: AZIMUT SIBIR *** HOSPITALS 259 rooms available Hospital 1: Novosibirsk State Regional Clinical Hospital Tel: +7 (383) 223-12-15, 217-69-70 Novosibirsk, Nemirovicha-Danchenko Str. 130 E-mail: [email protected] Cardiology Web: Neurology http://azimuthotels.com/azimut_hotel_siberia Burns unit Distance 17 km from airport Cardiovascular surgery Hotel 2: Neurological surgery RIVER PARK *** Trauma 316 rooms available Resuscitation department Tel: +7 (383) 349-50-50 Tel: +7 (383) 315-99-00, 346-49-66, 315-97-97 E-mail: [email protected] E-mail: [email protected] Web: http://www.riverpark.ru/ Web: http://oblmed.nsk.ru/ Distance 19 km from airport Hotel 3: Distance 19 km from airport Gorskiy city hotel *** Hospital 2: 268 rooms available Central Clinical Hospital Tel: +7 (383) 230-55-56, 230-55-55 Siberian Department of RAN E-mail: [email protected] Novosibirsk, Pirogova Str. 25 Web: http://gorskiycityhotel.ru/ Cardiology Distance 17 km from airport Neurology Hotel 4: Surgery SKYPORT **** Trauma (airport hotel) otorhinolaryngology 149 rooms available Tel: +7 (383) 330-98-99, 330-43-21, 330-32-66 Tel: +7 (383) 216-90-65, 216-90-66 E-mail: [email protected] E-mail: [email protected] Web: http://www.ckbsoran.ru/ Web: http://www.skyport.su/ Distance 44 km from airport Distance 500 meters from airport Airport Local Diversion Coordinators Alternate Airports Info Report - continued “Global Aviation Consulting is the handling agent for XXXX Airlines in PKC. I met with our local agent, Tatyana Schelkanova, and arranged for a tour of the airport facilities and a meeting with the airport director.” Steve Smith Dispatch Instructor at XXXX Airlines Mrs. Tatya Schelkanova – GAC PKC Rep GAC Alternate Airport Availability Monitoring and Processing System Proprietary cloud -based system developed by GAC AIP INFO AND NOTAMS GAC LOCAL RETRIEVAL AND GAC GAC AIRPORTS COORDINATOR DATA BASE PROCESSING DISPATCH ALTERNATE AIRPORTS AVAILABILITY DECISION REPORTING AIRLINE FLIGHT PLANNING Alternate Airports NOTAMs Retrieval and Processing NOTAMS ARE RETRIEVED EVERY 15 MINUTES EACH NOTAM IS EVALUATED AND IS CLASSIFIED INTO 3 GROUPS Important NOTAM – placed to draw attention Informational NOTAM - only numbers are listed NOTAM not processed Alternate Airports Availability Reporting System Airlines can receive alternate airports availability reports via email or retrieve from GAC website at any time ANADYR UHMA/DYR ISSUED: 18 APR 0900Z RWY(S): 01 / 19 RWY FC/BRAKING: ISSUED ON 18 APR 0900Z: FOR ALL RW: CLRD / GOOD HOURS: OPR HRS: 2100-0600Z. AD IS CLOSED FROM FRI 0600 TILL SUN 2100 AND HOLIDAYS. (AIP) EMER DIVERSION: AVL ONLY DURING AD OPS HRS Airport’s Availability EMER DIVERSION: 24 HR WITH 80 MIN PRIOR NOTICE GAC Proprietary info CFR STATUS: 8 is available during AD operating hours (2100-0600) NOTAMS: A0258/13, A4976/13, A0716/15, A2490/15, A0806/16, A1743/16, A1742/16, A1739/16, A6176/16, A6175/16, A6187/16 Informational NOTAMs FUEL: YES (TS-1) ATC TOWER FREQ: TWR/APP 124.0 ATC TEL: +7 (42732) 2-74-59, 2-75-69, ATS BRIEF +7 (42732) 2-75-45. ENGLISH SPEAKING: YES +7 (42732) 2-74-63 SITA: NO AFTN: UHMADUXX, UHMABFXX, UHMAPPXX CUSTOMS & IMMIGRATION: In AD operating hours RMK: A4900/14 - AD NOT AVBL AS ALTN OUTSIDE AD OPR HR. REF AIP AD 2.1 UHMA-1.20 Nov 07:00 2014 UNTIL PERM Important NOTAM Alternate Airports Availability Reports ANADYR PETROPAVLOVSK-KAMCHATCKY UHMA/DYR UHPP/PKC ISSUED: 31 Oct 0216Z ISSUED: 31 Oct 0216Z RWY(S): 01/19. RWY(S): 16R/34L RWY FC/BRAKING: ISSUED ON 31 OCT 0200Z: FOR ALL RW: RIME / FROST RWY FC/BRAKING: ISSUED ON 31 OCT 0200Z: RW 34L: WET (50- COVERED (50-100% RWY 01 MM DEEP) / MEDIUM 100% RWY 02 MM DEEP) / GOOD HOURS: OPR HRS: 2100-0600Z.