Recovery, Reconstruction and Resilience: the Queensland experience Frankie Carroll, CEO © Queensland Reconstruction Authority This presentation has been prepared for the Actuaries Institute 2014 General Insurance Seminar. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute and the Council is not responsible for those opinions. Overview • Queensland events 2010-2014 • Infrastructure & human impact • Role of the Queensland Reconstruction Authority • Learnings and new approaches – recovery, reconstruction and resilience Commercial in confidence Commercial in confidence Source: The Year that Shook the Rich: A review of natural disaster in 2011. The Brookings Institution – London School of Economics Project on Internal Displacement. Statistics Queensland population – 4.6 million Queensland area – 1.73 million km2 17 10 14 Disaster events 5 6 13 1. Dec 10 Rainfall & SE/W flooding 2. Dec 10 Tropical Cyclone Tasha 12 3. Jan 11 Flash flooding Toowoomba & Lockyer Valley 9 4. Jan 11 Brisbane/Ipswich flooding 5. Jan/Feb 11 TCs Anthony & Yasi 2 6. Feb 11 Monsoonal flooding 15 7. Apr 11 Maranoa flooding 8. Feb 12 South West flooding 9. Mar 12 Townsville storm 10. Jan 2013 TC Oswald & flooding 7 16 11 11. Feb/Mar 13 Central & Southern QLD Low 3 4 12. Jan 14 Tropical Cyclone Dylan Victoria Tasmania1 13. Feb 14 Tropical Cyclone Fletcher 8 14. Feb 14 Monsoonal flooding 15. Feb 14 Rainfall & flooding 16. Mar 14 Central & Southern QLD trough 17. Apr 14 Tropical Cyclone Ita December 2010- February 2011 “The Summer of Disasters” - Toowoomba January 2011 - Grantham February 2011 - Tropical Cyclone Yasi February 2011 - Cardwell Mud Army Brisbane - 2011 March 2012 - Mitchell – Roma – St George floods January 2013 - Bundaberg January 2013 - Laidley January 2013 – Baffle Creek, Gladstone 2014 - Hinchinbrook – Cyclone Ita Scale of Impact 2014* 2010/11 events 2011/12 events 2012/13 events events LGAs disaster activated 73 65 58 47 Residential properties affected 136,000 1,400 4,300+ 258 State road network affected (km) 20,610 10,890 7,655 6,148^ State rail network affected (km) 4,748 4,180 3,100 1,000+ Schools affected 411 7 339 2 Other government buildings 4,381 135 99 affected Homes & businesses without 480,000 9,000 390,000 46,000+ power 267 223 National parks affected 162 22 (Includes other protected (Includes other protected areas managed by DNPSR) areas managed by DNPSR) ^This includes roads that may have been affected by more than one event. Commercial in confidence Economic Impacts on Industry Queensland accounts for: • nearly half of Australia’s cotton production • 28 per cent of Australia’s fruit and vegetables (including almost all of the country’s bananas) • 95 per cent of Australia’s annual sugar cane crop. Natural disaster damage has a significant impact on Australia as a whole. The effect of 2010-11 floods and cyclones: • Lost approx $6 billion (or 2.25%) of GDP • Loss of approx 27 million tonnes of coal (about $400m in royalties) • Loss of agriculture production – approximately $1.4 billion • 75% of State’s banana crop damaged • 20% reduction in raw sugar • 370,000 bales of cotton values at $175 million lost • Loss of approximately $400 million in tourism • Damage, disruption and closure of vital ports across the State. Human Impact: 2010-11 131,935 insurance claims resulted from the Queensland floods in 2010/11, with a total reserved value of claims of all classes of $3.78 Billion. Ten community recovery centres established to provide local assistance and support. Mobile health service provided health advice and more than 5000 tetanus immunisations. $39 million Community Recovery and Wellbeing Package – mental health support services, financial counselling, community recovery, bereavement support. Human Impact: 2010-11 67,600 Personal Hardship Assistance payments made totalling $43.77 million. 1563 payments totalling $2.789 million made to help people reconnect their essential services. Managed and dispersed more than $47 million in donations, goods and services from the corporate sector, international and local community. Join Forces Program – matched flood and cyclone-affected sporting clubs and not-for-profits with private and philanthropic donations and in-kind services and support. 586 corporate donations provided more than $11 million to 166 community organisations. Queensland Reconstruction Authority Ensure Queensland effectively and efficiently recovers from the impact of disaster events • Established in 2011under its own Act of Parliament • Reports to Board and Minister for Local Government, Community Recovery and Resilience • Coordinate reconstruction • Prioritise infrastructure and services • Administer NDRRA and ensure value-for-money outcomes • Build disaster resilience • Implement Queensland Flood Commission of Inquiry findings as needed. Governance Model Combined Program Progress Commercial in Confidence – Source: DTMR at 31 August; & Authority at 1 October 2014 Combined Program of Works Commercial in Confidence – Source: The Authority – June 2014 NDRRA Estimates Review and 1 October 2014 Improving practices • Development of DARMsys™ • iDARM - Infrastructure damage assessment and reconstruction monitoring • Build Back Blitz • Floodplain Mapping • Mitigation • Betterment • Resilience projects Damage Assessment & Reconstruction Monitoring DARMsys ™ • State-of-the-art, Damage Assessment and Reconstruction Monitoring (DARM) system developed in 2011 to assess & audit reconstruction. • Real time data available to Disaster Management Centre & Recovery Agencies. • Enables street-by-street, house-by-house assessment through affected communities • An “audit of reconstruction progress” & helps provide targeted assistance to most vulnerable. DARMsys In Action Refer Appendix Goodna Map Area Goodna – Flood Extent Goodna – July Damage Assessments DARM July 2011 Goodna – October Assessments DARM October 2011 BBB/287 Received PDRA (21) No PDRA (12) BBB Client and Reconstruction Underway (8) BBB/114 BBB/268 BBB/524 BBB/266 BBB/277 BBB/46 BBB/83 Goodna – Owner Occupied Properties DARM October 2011 Goodna – still with Rubbish in Property DARM October 2011 iDARM - Infrastructure Damage Assessment & Reconstruction Monitoring Simplifying the Process: Examples of Assets Damaged Council Portal to Review, Package & Submit: Direct upload from field to portal 2014 Infrastructure Damage assessments (iDARM) Tropical Cyclone Ita, Tropical Cyclone Dylan and North-East Monsoon Flooding NDRRA Mapping Output (2014) Pormpuraaw, Roadway NDRRA mapping output (2014) Kowanyama , Floodway Build Back Blitz • Partnership between the Queensland Reconstruction Authority, Department of Communities, non-government organisations, and donors • 332 households across Queensland benefited • More than $3 million in funding donated • Linked individuals directly to organisations that were able to help them return their homes to a habitable standard. Build Back Blitz DARMsys™ was used to help identify potential Build Back Blitz clients Owner occupier homeowners throughout Qld whose houses WHO were severely damaged following floods and cyclone Some homeowners have experienced difficulty progressing WHY with their repair/rebuild and have been living in compromised conditions WHAT Repair and rebuild their homes to habitable standard of living Identify priority clients and provide targeted rebuilding advice HOW and connect to building contractors for support Homeowner’s property is repaired or rebuilt to appropriate OUTCOME standard • Terrence Laverack’s home was inundated by floodwater • The Build Back Blitz program helped Terry get his house back to habitable condition • More than 330 homeowners benefited from the program. • Following the success of Build Back Blitz, a similar program – the Community Rebuild Group – was formed at a local level to help residents of Bundaberg following Tropical Cyclone Oswald in 2013. Queensland Flood Mapping Project • Level 1 floodplain mapping • Good initial identification of hazard • Uses a broad range of datasets to show potential hazard • Preliminary product that can be easily adopted State-wide catchment based maps of Queensland Floodplains to help understand potential flood hazard and areas for further investigation Level 1 Level 2 Level 3 State-wide Level 1 mapping • Interim Floodplain Assessment Overlay (IFAO) – not actual flood levels • 129 sub-basins across Queensland • 119 sub-basins have been mapped to date (within 8 months) • In total 99.3% of the State has been assessed for floodplains • 8,875 map pages produced (A3 @1:50,000 scale) • Using more than 35 cartographers. Free public access in GIS format is is available at the Queensland Spatial Working with DERM, the QRA has over Catalogue and is provided to the Insurance a matter of months, created maps Council of Australia. covering most of Queensland. http://qldspatial.information.qld.gov.au CoI Final Report, March 2012, pg 67 Comparison of IFAO to 2012 Floodline – Roma Level 2 – Flood investigations for key towns Flood investigations being delivered for BoM- identified at risk towns across Qld through the Queensland Flood Mapping Program (QFMP). Results in hazard maps and flood animations that can be used for land use planning and emergency management purposes Level 1 Level 2 Level 3 About the QFMP • Flood studies completed in 104 towns across 40 local governments. • 2014-15 – 100 more studies to be delivered, 75 complete already. • Worked closely with Councils and disaster management groups on implementation.