Transit and Bus Committee Meeting December 2018 Committee Members F. Ferrer, Committee Chairman S. Rechler A. Albert J. Samuelsen R. Glucksman P. Trottenberg D. Jones V. Vanterpool S. Metzger P. Ward C. Moerdler C. Weisbrod Customers can ride one of our 1930s-era subway cars, as NYCT continues its annual tradition of placing vintage R1-9 train cars into passenger service. Rides are available every Sunday through December 30. For routes and full schedules visit the New York Transit Museum website. New York City Transit and Bus Committee Meeting 2 Broadway - 20th Floor Conference Room New York, NY 10004 Monday, 12/10/2018 10:00 - 11:30 AM ET 1. PUBLIC COMMENT PERIOD 2. APPROVAL OF MINUTES – November 13, 2018 November Committee Meeting Minutes - Page 4 3. COMMITTEE WORK PLAN Committee Work Plan - Page 11 4. PRESIDENT'S REPORT President's Commentary - Page 19 a. Customer Service Report i. Subway Report Subway Report - Page 21 ii. NYCT, MTA Bus Reports NYCT, MTA Bus Reports - Page 52 iii. Paratransit Report Paratransit Report - Page 76 iv. Accessibility Update Accessibility Update - Page 90 v. Strategy & Customer Experience Report Strategy Customer Experience - Page 92 b. Safety Report Safety Report - Page 97 c. Crime Report Crime Report - Page 101 d. NYCT, SIR, MTA Bus Financial & Ridership Reports Financial and Ridership Reports - Page 111 e. Capital Program Status Report Capital Program Status Report - Page 171 5. PROCUREMENTS NYCT December Staff Summary and Resolution - Page 181 a. Non-Competitive (none) b. Competitive (none) c. Ratifications NYCT Ratification - Page 186 6. Action Items a. NYCT 2019 Final Proposed Budget NYCT 2019 Final Budget - Page 188 b. SIR 2019 Final Proposed Budget SIR 2019 Final Proposed Budget - Page 200 c. MTA Bus 2019 Final Proposed Budget MTA Bus 2019 Final Proposed Budget - Page 211 7. SERVICE CHANGES a. Bus Schedule Changes Effective Spring 2019 Bus Schedule Changes Effective Spring 2019 - Page 223 b. Alternative Service Plan Bus Routes for L Tunnel Reconstruction Project Alternative Service Plan Bus Routes for L Tunnel Reconstruction Project - Page 228 8. STANDARD FOLLOW UP REPORTS a. MetroCard Report MetroCard Report - Page 241 b. Transit Recidivism Report, 3rd Quarter, 2018 Transit Recidivism Report, 3rd Quarter 2018 - Page 246 c. NYCT & MTA Bus EEO & Diversity Report, 3rd Quarter, 2018 NYCT EEO & Diversity Report, 3rd Quarter 2018 - Page 248 MTA Bus EEO & Diversity, 3rd Qtr 2018 - Page 265 9. OUTSTANDING BUSINESS (No Materials) 10. EXECUTIVE OFFICE CONTACT INFORMATION Executive Office Contact Information - Page 282 Minutes of Regular Meeting Committee on Operations of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company November 13, 2018 Meeting Held at: Metropolitan Transportation Authority Two Broadway New York, New York 10004 10:00 AM The following Members were present: Hon. Fernando Ferrer, Committee Chair Hon. Andrew Albert Hon. David R. Jones Hon. Susan G. Metzger Hon. Charles G. Moerdler Hon. Scott Rechler Hon. Polly Trottenberg Hon. Veronica Vanterpool Hon. Peter Ward Hon. Carl Weisbrod Also present were: Hon. Ira Greenberg, Board Member Hon. Carl V. Wortendyke, Board Member Andy Byford, President Joel Andrews, Vice President, EEO and Diversity Craig Cipriano, Executive Vice President, MTA Bus Michael Cosgrove, Vice President, Paratransit Edward Delatorre, Chief, NYPD Transit Bureau Robert Diehl, Senior Vice President, Safety and Security Department Alex Elegudin, Accessibility Advisor to the President James Henly, Vice President and General Counsel, Law Frank Jezycki, Chief Operating Officer, Subways Robert Lai, Assistant Chief Officer, MTA Bus Sally Librera, Senior Vice President, Subways Judith McClain, Senior Director, Service Planning Sarah Meyer, Chief Customer Officer Tim Mulligan, Senior Vice President, Operations Support John O’Grady, Senior Vice President, Capital Program Management Stephen Plochochi, Senior Vice President, Procurement & Supply Chain Deborah Prato, Senior Vice President, Chief People Officer ________________________________________________________________________________ Master Page # 4 of 282 - New York City Transit and Bus Committee Meeting 12/10/2018 I. Chairman Ferrer opened the meeting. II. Public Speakers There were eleven public speakers. A video recording of the meeting produced by the MTA and maintained in MTA records contains the content of speakers’ statements. President Byford presented train operator Louis-Mark Perry with a Heroism Award. III. Minutes and Work Plan Upon motion duly made and seconded, the Committee approved the minutes of the November 13, 2018 meeting of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company. There was one change to the Work Plan. Tim Mulligan, SVP Operations Support, noted since the Corporate Governance Committee and the full Board completed the annual review of all the charters in March of this year, the charter review was removed from the November work plan. IV. Agenda Items President Byford delivered the President’s Report. A. Customer Service Operations Report Sally Librera, SVP of Subways, delivered the Subway Report. Member Weisbrod noted 40% of delays are being attributed to operating delays and inquired about progress taking place to categorize the underlying causes of these delays. Ms. Librera responded that progress is being made. There is a team in place analyzing the operating statistics and looking for patterns in delays. President Byford agreed and cited signal grade timers as an example. Member Weisbrod stated ridership continues to decline. He asked for data regarding the number of fare evaders on the subways. President Byford responded a detailed analysis will be provided at the December committee meeting. He noted fare evasion signage has been posted at the subway stations. Also, Eagle teams have been deployed on regular and SBS buses. Member Moerdler noted the large number of delays caused by people as opposed to equipment (i.e. public conduct, crime, police response, injured customers, and people on road beds) and inquired what can be done to lower those statistics. ________________________________________________________________________________ Master Page # 5 of 282 - New York City Transit and Bus Committee Meeting 12/10/2018 Ms. Librera responded the Subway Action Plan targets those issues. As an example, emergency medical technicians are now staged at certain stations to expedite resolution of medical emergencies. Also, the addition of platform conductors has proven very useful in assisting sick and disoriented customers and in enabling the train crew to begin moving again more quickly. Member Moerdler asked with respect to the “public conduct police response” category whether this entails events on the platform or train. He further inquired whether adding more police officers to the trains might be useful. Ms. Librera responded the statistic refers to events on the trains as well as the platforms. She is working with Chief Delatorre to identify hotspots where additional staff may be needed. Chief Delatorre stated a training video was just finished and distributed to all the officers which addresses issues such as handling crime scenes and injuries in ways that enable the trains to move again as quickly as possible. Member Albert inquired why the MDBF for the R 32 fleet is down again and why there is no MDBF report for the R 179s. Ms. Librera responded the fleet specific report is based on the past twelve months, so there is not yet a R 179 report. Ms. Librera added as long as the R 32s are in service, they will be recorded on the chart. Member Moerdler requested a plan be implemented to address the number one cause of delays, which is the “public conduct police response”. President Byford responded the Subway Action Plan is addressing this issue and he stated he would summarize, for December, how the Subway Action Plan is addressing each of the categories of delay. Member Vanterpool noted significant improvement on the and due to what is labeled “previous schedule adjustment” and asked for clarification. Ms. Librera responded they conducted a thorough schedule review and found that many of the running times were unrealistic and were subsequently adjusted, which led to the improvement. Craig Cipriano, Executive Vice President, MTA Bus, delivered the Buses Report and the Paratransit Report. Member Vanterpool asked Chief Delatorre to explain the Clear Bus Lane Initiative. Chief Delatorre responded the Clear Bus Lane Initiative is under the jurisdiction of Chief Chan. He stated bus lane enforcement has been increased dramatically and stated Chief Chan, who handles the buses, could better explain the details. Mr. Cipriano added NYCTA has identified certain corridors where more enforcement is needed and Chief Chan will be enhancing bus lane enforcement in those areas. President Byford stated he had asked his team to identify the worst performing routes and the root causes of those delays. NYCTA is addressing the problems on each route one by one. ________________________________________________________________________________ Master Page # 6 of 282 - New York City Transit and Bus Committee Meeting 12/10/2018 Alex Elegudin, Accessibility Advisor to the President, delivered the Accessibility Report. Member Vanterpool