THE USE OF TWITTER DURING THE 2014 CRISIS IN UKRAINE: A TALE OF THREE LANGUAGES ANATOLIY GRUZD (@GRUZD) Associate Professor, Ted Rogers School of Management Director of the Social Media Lab Ryerson University 2015 Summer Specialist Meeting Hosted by the Center for Human Dynamics in the Mobile Age (HDMA) NSF-CDI and NSF-IBSS Project San Diego, CA, August 11-12, 2015 Social Media Lab, Ryerson University (Toronto, Canada) In the Social Media Lab, Social Media Support Social Activism and Political Engagement we’re interesting in studying how social From this… media …. #OccupyGezi Supporters in Victoria, BC @gruzd 2014 EuroMaidan Revolution Photo credit: Anatoliy Gruzd In the Social Media Lab, Social Media Help to Organize Social Movements we’re interesting in studying how social … to this media …. #OccupyGezi: Gezi Parki Protest, Turkey (2013) @gruzd 2014 EuroMaidan Revolution Photo credit: Karl Schönswetter4 @gruzd 5 Today’s focus: 2014 EuroMaidan Revolution | Revolution of Dignity "2014-02-21 11-04 Euromaidan in Kiev" by Amakuha. Licensed under CC BY-SA 3.0 via Wikimedia @gruzd 6 Outline • Background • Review of Social Media Platforms • Twitter Use • Conclusions @gruzd 7 Today’s focus: 2014 EuroMaidan Revolution | Revolution of Dignity November 21, 2013 - Ukraine gov. suspended the trade & association agreement with EU "2014-02-21 11-04 Euromaidan in Kiev" by Amakuha. Licensed under CC BY-SA 3.0 via Wikimedia @gruzd 2014 EuroMaidan Revolution 9 February 18-19, 2014: Protests in Kyiv (capital) Turned Deadly RUSSIA UKRAINE source: http://liveuamap.com @gruzd 2014 EuroMaidan Revolution 10 February 18-19, 2014: Protests in Kyiv Turned Deadly "Barricade line separating interior troops and protesters. Clashes in Kyiv, Ukraine. Events of February 18, 2014-2" by Mstyslav Chernov/Unframe/http://www.unframe.com/ - Licensed under CC BY-SA 3.0 via Wikimedia Commons @gruzd 2014 EuroMaidan Revolution 11 February 18-19, 2014: Protests in Kyiv Turned Deadly "Euromaidan in Kiev 2014-02-19 12-06" by Amakuha. Licensed under CC BY-SA 3.0 via Wikimedia Commons @gruzd 2014 EuroMaidan Revolution 12 February-March, 2014: Pro & Anti-Maidan Protests Spread Across Ukraine source: http://liveuamap.com @gruzd 2014 EuroMaidan Revolution 13 February-April 2014: A wave of Anti-Maidan protests in South-East Photo credit: Andriy Makukha. Licensed under CC BY-SA 3.0 via Wikimedia Commons @gruzd 2014 EuroMaidan Revolution 14 March 2014: Annexation of Crimea by Russia source: http://liveuamap.com @gruzd 2014 EuroMaidan Revolution 15 April 2014: Anti-Terrorist Operation (ATO) against pro-Russian Self-proclaimed republics: Donetsk People’s Republic (DPR) & Lugansk People’s Republic (LPR) source: http://liveuamap.com @gruzd 2014 EuroMaidan Revolution 16 Outline • Background • Review of Social Media Platforms • Twitter Use • Conclusions @gruzd 2014 EuroMaidan Revolution 17 Review of Social Media Platforms: Websites – still important, linking to social media accounts http://euromaidansos.org/ @gruzd 2014 EuroMaidan Revolution 18 Review of Social Media Platforms: Blogs http://fakecontrol.org/blog/2014/03/04/george-bush/ @gruzd 2014 EuroMaidan Revolution 19 Review of Social Media Platforms: Blogs Example: Combating Misinformation http://www.stopfake.org/ Source: http://visual.ly/top-7-false-statements-russian-media-about-Ukraine @gruzd 2014 EuroMaidan Revolution 20 Review of Social Media Platforms Youtube & ustream.tv: Activists, News agencies, Gov.officials https://www.youtube.com/watch?v=I_cNDGU7k98 http://www.ustream.tv/recorded/44404145 Future unrests: Twitter's Periscope? @gruzd 2014 EuroMaidan Revolution 21 Review of Social Media Platforms Instagram: Photo Sharing during Rallies http://www.the-everyday.net @gruzd 2014 EuroMaidan Revolution 22 Review of Social Media Platforms Wikipedia: Editors’ Debate about the Status of Crimea @gruzd 2014 EuroMaidan Revolution 23 Review of Social Media Platforms Facebook Groups & Pages: Activists https://www.facebook.com/groups/223479324489867 https://www.facebook.com/EvromaidanSOS @gruzd 2014 EuroMaidan Revolution 24 Review of Social Media Platforms Vkontakte & Odnoklassniki.ru (Facebook alike) @gruzd 2014 EuroMaidan Revolution 25 Recent papers on Pro- and Anti-Maidan VK groups Gruzd, A. & Tsyganova, K. (2015). Information Wars and Online Activism During the 2013/2014 Crisis in Ukraine: Examining the Social Structures of Pro- and Anti-Maidan Groups. Policy & Internet 2(7): 121-158. http://onlinelibrary.wiley.com/doi/10.1002/poi3.91/abstract Gruzd, A. & Tsyganova, K. (2014). Politically Polarized Online Groups and their Social Structures formed around the 2013-2014 crisis in Ukraine. Internet, Politics, Policy 2014: Crowdsourcing for Politics and Policy. September 25–26, 2014, University of Oxford, Oxford, UK source: http://en.wikipedia.org @gruzd 2014 EuroMaidan Revolution 26 Outline • Background • Review of Social Media Platforms • Twitter Use • Conclusions @gruzd 2014 EuroMaidan Revolution 28 We Study Online Groups from a Network Perspective 1) Represent data as a network Nodes = People Edges /Ties = Relations (ex. Who is a friend with whom, Who replies to whom, etc.) •2) Apply Social Network Analysis (SNA) @gruzd 2014 EuroMaidan Revolution 29 Advantages of Using Social Network Analysis • Reduce the large quantity of data into a Once the network is discovered, more concise representation we can find out: • How do people interact with each other, • Makes it easier to understand what is • Who are the most/least active members of a group, going on in a group • Who is influential in a group, • Who is susceptible to being influenced, etc… Anatoliy Gruzd Twitter: @gruzd Building Twitter Communication Network • Nodes = People @John • Ties = “Who retweeted/ replied/mentioned whom” • Tie strength = The number of retweets, replies or mentions @Peter @Paul 31 Example: Twitter Communication Network about Ukraine Tweets about Tweets http://www.theguardian.com/world/2014/feb/18/ukraine- police-storm-kiev-protest-camp-live-updates#start-of- comments Tweeting about Ukraine in 3 languages Source: Twitter Search API Request Rate: Hourly, up to 1000 tweets Time frame: Feb 18, 2014 – March 14, 2014 Україна Украина Ukraine Presumed Ukrainian Russian English Language # Tweets 200,956 527,112 591,394 # Unique Users 46,641 141,541 246,113 @gruzd 2014 EuroMaidan Revolution 33 Netlytic – Data collection and analysis tool http://netlytic.org @gruzd Україна 2014-02-18 - 2014-03-14 • Dataset Name: Україна Deadly clashes on • Total Messages: 200,956 Euromaidan in Kiev • Unique Posters : 46,641 Russia approved the use of military in Ukraine Ukrainian interim Prime Minister of Ukraine visited the US @gruzd Twitter Communication Network @gruzd Украина 2014-02-18 - 2014-03-14 • Dataset Name:Украина • Total Messages: 527,112 • Unique Posters : 141,541 @gruzd Twitter Communication Network @gruzd Top 10 Mentioned Users (mostly Russian news agencies & journalists) LIFENEWS - @lifenews_ru Alexey Venediktov - @aavst Informatsionnyy kanal LIFENEWS – pervyy Chief editor of Ekho Moskvy radio station po srochnym novostyam! Eksklyuzivnyye video po samym glavnym temam dnya Fedor Shchepetov - @ruredaktor lifenews.ru Freelance journalist, Moscow ЄВРОМАЙДАН - @euromaidan RT in Russian Verified account - #Євромайдан #Евромайдан #Euromaidan @RT_russian Ukrainian Revolution RT news, Moscow СРОЧНЫЕ НОВОСТИ (“Breaking News”) Вести.ru Verified account - @vesti_news - @molnia_me News TV program and television channels First to know! Subscribe to the major topics ''Russia 1'' and ''Russia 24‘, Russia of the day, photos, videos from the event! Maxim Ponomarev - @maximcpk Голос России (“Golos Rossii”) - ⓂⒶⓧⓘⓂⒸⓅⓚ @ruvr_ru The official account radio "Voice of Russia" -Ilya Varlamov Verified account - exclusive interviews, analysis and expert @varlamov commentary, Russia Journalist, architect, photographer, founder of Urban Projects. Moscow @gruzd @gruzd @gruzd @gruzd @gruzd @gruzd Ukraine 2014-02-18 - 2014-03-14 • Dataset Name: Ukraine • Total Messages: 591,394 • Unique Posters : 246,113 @gruzd @gruzd Top 10 Mentioned Users (mostly news accounts) Euromaidan PR - @EuromaidanPR East of Brussels - @EastOfBrussels Official International Public Relations Personal Blog about the European Secretariat for the Headquarters of Neighbourhood/ Association Policy National Resistance of the EuroMaidan, (ENP/EAP) Kyiv, Ukraine KyivPost Verified - @KyivPost RT - @RT_com The Kyiv Post is Ukraine’s leading RT (Russia Today) is a global news English-language newspaper. #Kyiv, channel broadcasting from Moscow and #Ukraine Washington studios to over 100 countries around the globe. Christopher Miller Verified - @ChristopherJM Anonymous - @YourAnonNews Editor at leading English-language YourAnonNews supports digital and AFK newspaper @KyivPost. Also freelance activism. correspondent covering Ukraine. RPCV (Ukraine). Kyiv, Ukraine BBC News (World) Verified - @BBCWorld Wall Street Journal Verified - @WSJ News, features and analysis from BBC In our 125th year, breaking news and News (World edition). London, UK features from the WSJ. New York, NY Agence France-Presse Verified - @AFP Reuters Top News Verified - @Reuters News - and the stories behind the news - Top and breaking news, pictures, and from AFP's reporters around the world. videos from Reuters. Around the world France @gruzd Topics over Time in Tweets that mentioned “Ukraine” @gruzd @gruzd @gruzd @gruzd @gruzd @gruzd @gruzd @gruzd 2014 EuroMaidan Revolution 56 Summary: Social Media Use during the 2014 EuroMaidan Revolution • First “Social Media”