Annual Report 2011/2012 The Mission Statement for the Jackson Hole Chamber of Commerce “The Mission of the Jackson Hole Chamber of Commerce is to champion the interests of local businesses, enhance their prosperity, and strengthen the economic climate of Teton County.” A Letter from the Chair Jim Waldrop • Wort Hotel The mission of Jackson Hole Chamber of Commerce is to champion the interests of local business. In a community like Jackson Hole, the variety of programs and initiatives that we employ to accomplish this mission are as unique as the Members of our Chamber. In the last year, the Jackson Hole Chamber of Commerce has marked a number of milestones. A leading indicator of the strength of our programs, the Jackson Hole Chamber of Commerce earned Four Star Accreditation with the U.S. Chamber of Commerce placing the organization among the top 2% of Chambers in the United States. Membership is at an all-time high with over 40% market penetration, more than double the national average. As the home to America’s best idea, Yellowstone National Park, the Jackson Hole Chamber of Commerce has led the charge for Teton County to be recognized as a Global Sustainable Tourism Council Early Adopter, only one of six world-wide and the first Chamber to become certified sustainable. The Jackson Hole Chamber of Commerce has also been fortunate to work with the Jackson Hole Travel & Tourism Joint Powers Board to strengthen and invigorate our economy through successful events, progressive and proactive visitor services and dynamic domestic and international destination sales. Additionally, through strong community collaboration and outreach programs such as Great Until 8, Buy Local and others we are uniting a community around viable initiatives for the businesses of Jackson Hole. The Chamber is fiscally well positioned and is committed to being your business advocate. I would personally invite you to peruse the following pages and learn about the story of the Jackson Hole Chamber of Commerce and Fiscal Year 2011-12. Our Members and our community are invited to reach out to me and to other members of the Jackson Hole Chamber of Commerce Board of Directors and Staff. Just as we celebrate our successes, please know that improvements and innovations are at our forefront. I thank you for your insight, energy and support. A Letter from the Executive Director Jeff Golightly Your team at the Jackson Hole Chamber and I are pleased to present the 2011/2012 Annual Report. In the coming pages you will discover this past year’s impressive results of the efforts put forth by our staff and former Executive Director, Tim O’Donohue. Our organization is only as strong as our Members. We rely on your continued support and feedback so that we can continue to develop our organization. I look forward to meeting with you over the coming year to discover how we can continue to meet your needs and strengthen our partnership. Thanks to the volunteers who put in countless hours to make this year successful. Our volunteer board, Chamber Staff, and dedicated members have invested extraordinary amounts of their time, ideas, and passion to help us drive towards our mission. Jackson Hole Chamber of Commerce Committee Leadership: Executive Committee Governance & Planning Membership Jim Waldrop – Chair Mike Sillman – Chair Oly Olson – Chair Scott Anderson – Chair Elect John Morgan – Vice-Chair Brianna Farmer – Vice-Chair Anna Olson – Vice Chair Julie Faupel – Vice-Chair Mike Halpin – Treasurer Government & Community Kevin Olson – Past Chair Affairs Jim Webb – Chair Visitor Services Events Rod Everett – Vice-Chair Stephan Abrams – Chair Tim Harland – Chair Jeff Roush – Vice-Chair Scott Smith – Vice Chair Marketing & Tourism Joe Madera – Chair Levi Thorn – Co-Chair Chamber Income/Expense Snapshot Primary Sources of 8% Membership Chamber Income 21% Events 26% Local Government Lodging Tax Advertising 24% Other 18% 3% Primary Sources of 5% Events Chamber Expenses 25% Marketing & Sales Visitor Services Administration 42% & Operations 10% Other 18% Lodging Tax Usage 14% Events Funding Jackson Hole Chamber of Commerce Committee Leadership: Tourism Shows (Trade Show Funding) 14% Visitor Services 72% Membership List of Jackson Hole Chamber of Commerce Members New Members: 131 • Membership Renewals: 701 3 Creek Ranch Golf Club • 307 Live • 307 Media • 43 North • 49’er Inn & Suites • 9 Cloud Web Works • A Diamond Productions • A House in Sweet Hollow • A Storage Stable • A Touch of Class/Shadow Mountain Gallery • A-OK Corral Horseback Rides • A.J. DeRosa’s Snake River Sleigh Rides • A.J. DeRosa’s Wooden Boat River Tours • AAA Wyoming • Absaroka Western Designs & Tannery • Acme Advertising • Adventure Camper Rental • Alamo Rent A Car • Albertsons • All Is Well • Alltrans, Inc. • AllTrips.com • Alpen Haus Hotel Resort • Alpenhof Lodge • AlphaGraphics- Jackson • Alpine House Lodge and Cottages • Alpine Motel • Alpine Mountain Days • Alpine Slide • Alpine Wilderness Photography • Altamira Fine Art • Altitude • Amangani • Amaze’n Jackson Hole • AMBI Mail & Shipping • American Legion Post 43 • American Park Network • American Red Cross- Bridger Teton Branch • American Wilderness Leadership School • AmericInn • Amy Ringholz Studios • ANA’s Grand Excursions • Angler’s Inn • Anne Kent Cabins in Jackson Hole, WY • Antler Gallery • Antler Inn • Anvil Motel • Arbor Works Tree Service • Art Association of Jackson Hole • Art By Jonathan, ‘The Bear Man’ • Aspens Market • Astoria Fine Art • Asymbol Gallery • AT&T Mobility • Atelier Ortega • Attuned Healing Massage & Bodywork • Auto & Diesel Services • Avalanche Transportation, LLC • Backcountry Provisions • Bank of Jackson Hole • Bar BC Ranch • Bar J Chuckwagon • Bar T-5 Covered Wagon Cookout • Barker-Ewing Grand Teton National Park Scenic Float Trips • Barker-Ewing Whitewater • Barn Hill Landscaping & Tree Service, Inc • Bear and Doe Banya Spa • Bear Basin Adventures • Beaver Creek Hat & Leather Company • Bentwood Inn • Berlin Architects • Best Vacation Inc • Best Western The Lodge at Jackson Hole • Better Business Bureau • Big O Tires - B & G Tires/Teton Partnership • Big R Ranch and Home • Bistro Catering • Bitterroot Ranch • Black Diamond Moving Company • Black Diamond Real Estate • Black Mountain Lodge • Blue Lion • Blue Sky Sage Horseback Adventures • Blue Sky Services, Inc. • Blue Spruce Cleaners • BlueCross BlueShield of Wyoming • Bob Lenz • Body Sage Day Spa at the Rusty Parrot Lodge & Spa • Boyer’s Indian Arts & Crafts • BPA, Inc./dba SkiInSkiOutRentals.com • Branding Iron Inn • Briar Rose, The / The Hole Package • Bridger Productions • Brilliantly Done • Brooks Lake Lodge • BrushBuck Guide Services • Bubba’s BBQ Restaurant • Buckrail Lodge • Budge’s Slide Lake Cabins • Buffalo Roam / Callowishus Park Tours • Buffalo Trail Gallery • Bunnery, The • C. Michael Spain & Associates, Ltd. • Cabin Creek Inn • Cache Creek Lodge • Cache Valley Visitors Bureau • Cactus Marketing Communications, Inc. • Cadillac Grille • Cafe Bean & Market • Cafe Genevieve • CalCon Mutual • Calico Italian Restaurant & Bar • Campbell Communications • Campervan North America LLC • Canvas Unlimited / Party Animals • Carney Logan Burke Architects • Carol J Linton Associate Broker, Jackson Hole Sotheby’s Int’l Realty • Cascade Lighting Representatives • Castagno Outfitters • Cayuse Western Americana • Center for Advanced Medicine • Center for Resolution • Center for the Arts • Central Wyoming College Jackson Campus • CenturyLink • Chameleon Designs • Changes Hair & Nail Salon • Chapel At River Crossing, The • Chapparal Broadcasting Inc • Charlie Sands Wild Water Trips • Charture Institute • Chasing Tails, LLC • Child Psychology Associates, P.A. • Children’s Learning Center • Chippy’s Kitchen/Great Expectations Catering • Christensen Studio, Inc. • Christie Maurais • Circumerro Media Inc • Clancy Construction Company, Inc. • Clare Payne Symmons • Clean House Happy Home • Clear Creek Group, The • CLIMB Wyoming • CM Ranch • Coca- Cola Bottling Company of the Tetons • cocolove • Cody & Beyond • Cody Country Bed & Breakfast Association • Colter Bay Tent Cabins • Colter Bay Village Gift & Tackle Shop • Community Bible Church • Community Entry Services • Community Foundation of Jackson Hole • Community Resource Center • Community Safety Network • Conference Direct • Continental Divide Dogsled Adventures • CopyWorks LLC • Cottages at Snow King • Council on International Educational Exchange • Cow Cabins / Miller Land & Livestock • Cowboy Up Hang Gliding, LLC • Cowboy Village Log Cabin Resort • Creative Curiosity Graphics • Crooked Creek Guest Ranch • Curran-Seeley Foundation • Custom Concepts • D & D Camera Corral • Dancers’ Workshop • DanShelley Jewelers • Dave Hansen Whitewater Trips • Dave Hettinger Outfitting • Denny Ink • Dental Care of Jackson Hole • Destinations Inn Luxurious Theme Suites • Detail Driven • Dex • Dex Media • Dialogue Business Strategy Inc • Diamond Wireless / Verizon Wireless • Diane Nodell Real Estate Inc • Diehl Gallery • Dining In Catering Inc • Dishing • Diva Nail Salon & Spa • DogJax • Door 2 Door Ski Rentals • Dornan’s Resort • Dornan’s Snake River Angler • Dornan’s Snake River Scenic Float Trips • Dornan’s Spur Ranch Cabins • Double H Bar / DBA National Elk Refuge Sleigh Rides • Double Play Entertainment / Teton Valley Entertainment Group • Dragon Lady Teas • Dreamchasers • Driver Provider, The • Dry Ridge Outfitters • Dubois Chamber of Commerce • Dubois Museum / Wind River Historical Center • Dubois Wind River KOA • Dude Ranchers’ Association,