THE INDIAN HOTELS COMPANY LIMITED THE FUTURE CHECKS IN INDEX • INTRODUCTION • IHCL OVERVIEW • TATA GROUP • IHCL PORTFOLIO • OUR DIFFERENTIATORS • SALES, MARKETING & DISTRIBUTION • DEVELOPMENT SUPPORT TO PARTNERS • DEVELOPMENT SUPPORT TEAM • OUR OFFICES “ Aspiration 2022 is based on a promise to work together to create greater enterprise value, and make IHCL South Asia's most iconic and profitable hospitality company. “ Welcome to our world of opportunities For over 115 years, The Indian Hotels Company Limited has built a reputation of unrivalled leadership, offering a fusion of warm Indian hospitality and world class service. This strong foundation of our rich experiences has uniquely established us as South Asia’s most reputable hospitality company. We offer a powerful portfolio of compelling and well defined brands - Taj, SeleQtions, Vivanta and Ginger. These brands ensure opportunities are optimised across different segments and geographies, fuelling our growth story. Our depth of expertise across all business models and key segments, backed by a strong development team, ensures we create partnerships that are driven by a mutual focus on maximising results. Our invaluable relationships with all our partners are built on the bedrock of trust, awareness and joy, which allow us to have engaging and meaningful alliances that stand the test of time. We look forward to crossing many exciting milestones ahead, together. Join us in this journey of success. Puneet Chhatwal Managing Director & Chief Executive Officer The Indian Hotels Company Limited IHCL OVERVIEW South Asia's largest hospitality brand A 115-year legacy of iconic hospitality and unparalleled service, uniquely positions us to engage with discerning travellers. Defined by our values of being visionary, authentic and passionate, we succeed in crafting delight across our diverse portfolio. Pioneers in creating destinations Over the years, we have created destinations such as Goa, Kerala, Rajasthan and the Andamans, establishing them on the global map as major leisure attractions. 100 Locations across 4 Continents 190 Hotels in 12 Countries 70+ Spas Boston 23,000+ Keys San Francisco New York Unique F&B Concepts Introduced gourmet cuisine in India A repertoire of over 350 Restaurants 02 Michelin Restaurants Recent Openings in Andamans, Bengaluru, Rishikesh, Udaipur, Agra, Shimla, Katra, Kathmandu, Goa, Dwarka, Sanand. Upcoming Hotels We will be opening 35+ hotels in the next 5 years. London (2x) Thimpu Nepal (2x) Dubai India (134x) Sri Lanka (3x) Maldives (2x) Langkawi Lusaka Cape Town TATA GROUP Leadership with Trust Pioneering Spirit GLOBAL BUSINESS GROUP WITH STEEL PLANT AIRLINE + ST FULLY INDIGENOUS 100 PASSENGER CAR OPERATING LUXURY HOTEL COMPANIES VER O 1 700,000 EMPLOYEES OPERATIONS IN OVER 150COUNTRIES Nation Building GROUP REVENUE OF OVER N US$ 100 B The Tata Trusts have helped set up the Indian Institute of Science, Tata Institute of 60%REVENUES FROM Fundamental Research, Tata OUTSIDE INDIA MARKET CAP: Institute of Social Sciences and 29 LISTED COMPANIES OF OVER health care facilities such as the N US$ B 130 Tata Memorial Hospital and Tata TOP CORPORATES 10IN THE WORLD Medical Centre. Global Leaders TIMELINE A HISTORY OF MILESTONES The Indian Hotels Launches Taj Company Limited Wellington Mews 1899 (IHCL) is 2004 Luxury Residences, incorporated Mumbai. Launches Launches Taj Exotica 1903 The Taj Mahal Palace in 2001 Resort & Spa Mumbai, India in Maldives. Takes over Management of Taj Establishes Taj GVK Lake Palace, Udaipur Hotels and Resorts 1970 and Rambagh 2000 Limited in Palace, Jaipur. Hyderabad. Launches Fort Aguada, The First Five-Star Opens Taj Exotica Deluxe Beach Resort 1974 1998 Resort & Spa in in Goa. Launches Bentota, Sri Lanka. Taj Coromandel in Chennai. Acquires the St. James’ Court in Forays into Africa London. The Taj with Taj Pamodzi, 1979 1982 Palace, New Delhi, Lusaka, Zambia. is opened for the Asian Games. Forays into New York, US, with A management contract to operate The Pierre. New Brand Launches: 2005 amã Stays & Trails, Restores Umaid 2019 Bhawan Palace in SeleQtions, niu�nau; Jodhpur. relaunch of The Chambers. Unveils ‘Aspiration Acquires Ritz-Carlton in 2022.’ Taj Exotica Resort Boston, US, later & Spa, Andamans, renamed The Taj Boston. 2007 2018 A Luxury Resort offering, Launches Taj Campton commences operations Place in San Francisco. in February. Launches The Gateway Hotels and Resorts. IHCL re-imagines it’s South-West Coastal Indian 2008 2017 brand architecture. Restaurant Quilon in London receives A Michelin-Star. Launches A New Brand, Redesigns the Vivanta By Taj. Award-Winning Celebrates the programme, Taj 2010 reopening of The Taj 2015 InnerCircle announces Mahal Palace in Mumbai the opening of Taj after the terrorist Dubai, Unveils ‘Tajness’. attacks of 2008. Launches a free two- year hospitality Rebrands and repositions Trade Training Taj 51 Buckingham Gate Suites & Residences and 2012 Programme for 2014 youth from below St. James’ Court, A Taj poverty line (BPL) Hotel, London under the families. Luxury Brand The TAJ brand is the hallmark of iconic luxury hospitality across the globe. With authentic living palaces, landmark hotels, idyllic resorts and PORTFOLIO wildlife safaris, the brand targets PORTFOLIO the luxury leisure and business traveller. The brand is recognised for its warm and intuitive service and remains the undisputed leader in Indian hospitality. SeleQtions is a named collection of properties with a distinct character. Celebrating legacy of time, a sense of place or a specific theme, these properties enjoy a strong equity and bring to life experiences through their location, décor, service, cuisine and more. The brand serves multiple customer segments and caters to their specific travel needs. The brand Vivanta is dynamic, spirited and distinct and represents a collection of sophisticated upscale hotels. The brand, delivering experiences with a dash of uniqueness and an unexpected twist, A PORTFOLIO OF caters to contemporary travellers. BRANDS DELIVERING MEMORABLE EXPERIENCES Ginger is India’s first hospitality brand for the lean luxe segment. Reflecting the rising aspiration of India, it facilitates the never-stop lifestyle of its guests via refreshing and reviving experiences. A tribute to their spirit, the brand represents the seamless ease with which they switch between work and relaxation, individualism and the collective and local and global influences. AUTHENTIC AUTHENTICICONIC Inspired by its INDIAN HERITAGE and TRADITIONS, ICONICTaj delivers worldclass hospitality that is Inspireddis btiync ittis vINDIANely NO HERITAGEBLE and TRADITIONS, Taj delivers world class hospitality that is distinctively NOBLE. TAJ HOTELS TAJ RESORTS BRAND CHARACTERISTICS Brand Style Iconic, Authentic, Timeless Iconic, Authentic, Timeless Positioning Luxury Luxury Target Audience Discerning, World Traveller Discerning, World Traveller PROGRAM OVERVIEW Room Size 32-36 sqm 34-40 sqm Min. Inventory 150 keys 100 keys Bathroom Fixtures >= 4 >= 4 F&B Outlets All Day Dining restaurant All Day Dining restaurant 1 Specialty restaurant 1 Specialty restaurant Bar Bar Meeting Facilities Main Ball Room: 400-600 sqm Main Ball Room: 400 sqm Conference Hall: 100 sqm Conference Hall: 100 sqm Meeting Rooms: 40 sqm Meeting Rooms: 40 sqm Outdoor Venues (To be finalized as per market requirement) (To be finalized as per market requirement) Wellness Areas Heated Swimming Pool Heated Swimming Pool Jiva Spa(>=4 treatment rooms) Jiva Spa (>= 4 treatment rooms) Gymnasium Gymnasium Salon Salon DEVELOPMENT ESSENTIALS Min. Land Area ~ 8,000 sqm ~ 40,000 sqm Built-up Area*/Key 90-100 sqm 110-120 sqm Accommodation Area 55% 53% Public and F&B Areas 28% 26% Back of House Areas 17% 21% Development Cost Rs.125-135 Lakhs/key Approx. 15%-20% higher than city hotels (2019, India, excl. land) (will vary basis location, topography, regulations) Business Model Management Contract/ Franchise Management Contract/ Franchise Operating Lease Operating Lease Investment/ Ownership Investment/ Ownership *excl. parking and MEP areas TAJ PALACES TAJ SAFARIS BRAND CHARACTERISTICS Brand Style Iconic, Authentic, Heritage Wilderness, Nature and Conservation Positioning Luxury Luxury Target Audience Discerning, World Traveller Discerning, World Traveller PROGRAM OVERVIEW Room Size Specific to the subject Palace 40-45 sqm Min. Inventory 30 keys Bathroom Fixtures >= 3 F&B Outlets All Day Dining restaurant Outdoor Dining Pavilions Meeting Facilities Conference Hall: 80-90 sqm (To be finalized as per market requirement) Wellness Areas Heated Swimming Pool Jiva Spa (>= 2 treatment rooms) DEVELOPMENT ESSENTIALS Min. Land Area ~ 60,000 sqm Built-up Area/Key 160-170 sqm Accommodation Area 40% Public and F&B Areas 14% Back of House Areas 46% Development Cost Rs.80-90 Lakhs/key (2019, India, excl. land) Business Model Management Contract/ Franchise Operating Lease A NAMED COLLECTION Spanning signature city hotels and extraordinary leisure resorts, SeleQtions provides DISTINCT EXPERIENCES for travellers seeking unforgettable stories. SELEQTIONS BRAND CHARACTERISTICS Brand Style A Named Collection, Distinct, Hyperlocal Target Audience Discerning Business and Leisure Traveller PROGRAM OVERVIEW >= 3 Bathroom Fixtures Minimum 1 F&B Outlets As per location Meeting Facilities Fitness Centre (City Hotels only) Wellness Areas Lounge/Reception/Drawing Room DEVELOPMENT ESSENTIALS Back of House Areas Min 14% Business Model Based on Services Selected Unique Characteristics Storied Architecture / Legacy / Sense Of