Fundamentals of Emergency Communications 7/11/2021 USE AND DISTRIBUTION NOTICE Housekeeping • Introductions • Santa Clara County RACES authorization is granted to use and • Pen/pencil & paper duplicate this material as-is, as long as this page and the • Cell phones copyright notices on each page are included, acknowledging Fundamentals of • Santa Clara County ARES/RACES as the holder of the Side conversations copyright. Emergency Communications • Questions • Permission is granted to adapt this presentation to your needs • Breaks as long as you acknowledge our copyright and include a note • Restrooms similar to "adapted with permission from Santa Clara County • In case of emergency ARES/RACES.” Santa Clara County ARES®/RACES • No wandering or exploring • For additional information on training or any of our programs, Last Updated: July 10, 2021 other areas of the building send an email to: [email protected] • Assign a Tactical Call ARES and Amateur Radio Emergency Service are registered servicemarks of the American Radio Relay League, Incorporated and are used by permission. Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 1 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 3 1 2 3 Introductions Learning Objectives Today’s Agenda • At the end of this class, you will be able to • Disaster Service Worker • First Name – Describe the Disaster Service Worker program, including • Santa Clara County Nets • City where you live your responsibilities as a participant • Mobilization, Tracking, Demobilization • Did you attend the “Introduction to Emergency – Describe the purpose and appropriate usage of the main Communications” class or did you review the slides Santa Clara County ARES/RACES nets • Logging • FCC Call Sign – Properly submit a Mike-Mike report • Message Handling – Describe and execute the proper procedures for • Additional Training mobilization, tracking, and demobilization, including the • use of the Resource Net Credentialing Program – Understand how to use an ICS-205 to program your radio • Mutual Aid Communicator (MAC) Endorsement – Properly complete an ICS 214 Unit Activity Log Form • Action Items – Properly complete an ICS 213 Message Form Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 4 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 5 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 6 4 5 6 Copyright © 2021 Santa Clara County ARES/RACES All rights reserved Fundamentals of Emergency Communications 7/11/2021 Fictitious Call Signs What is Disaster Service? • All activities authorized by and carried on pursuant Examples used in this class make use of fictitious call signs: to the California Emergency Services Act, including • W6XRL4: Herman Munster approved and documented training necessary or proper to engage in disaster activities. – Character in a 1960 TV show – We will treat it like a real FCC call sign, even though it doesn’t have the correct format • XNDEOC: City of Xanadu Emergency Operations Ctr Registration and Rules – We will treat it like a real tactical call sign DISASTER SERVICE WORKER Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 7 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 8 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 9 7 8 9 What is a Disaster Service Worker? What’s in it for me? When am I covered as a DSW? “… any natural person registered by an • Workers Compensation coverage by State • When registered accredited Disaster Council … for the purpose Compensation Insurance Fund • … and when activated of engaging in disaster service … without pay – … but it’s not a windfall; have your own insurance • and assigned by an accredited authority or other consideration.” • Limited liability protection when acting within scope • … and while performing your duties of assignment and training – … according to an approved training plan – … but we’re not lawyers and this is not legal advice – … while under supervision • Many activities require it in order to participate • Travel to and from a drill is not covered, but it is for a • See DSW brochure at: real activation. https://www.scc-ares-races.org/operations.html Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 10 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 11 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 12 10 11 12 Copyright © 2021 Santa Clara County ARES/RACES All rights reserved Fundamentals of Emergency Communications 7/11/2021 The 5 Elements of Disaster Service Activation Registration The Two Most Common Questions • Only an “authorized person” may register you • Registration • I registered for DSW with a different organization ― For county: Office of Emergency Management (OEM) official (CERT, animal rescue, fire, …). Does that cover me ― For city: Appropriate city officials (ask your EC who/how) with your group? • Training and Preparation • You must have a current DSW registration on file with the entity that is activating you – No. You must be registered with the proper classification. In our case: “Communications” • Activation – County DSW required for county drills and events – City DSW required for local city activities • DSW registration does not expire, but the Cards do! • I registered for DSW in a different jurisdiction. Does • Assignment • Personal information must be verified every 2 years that cover me with your group? – Address, phone numbers, etc. – No. Only the jurisdiction that registered you can activate • Supervision – https://www.scc-ares-races.org/activities > My Contact Info you. (County DSWs can be activated by the county and assigned to a local jurisdiction for mutual aid support.) Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 13 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 14 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 15 13 14 15 Training Activation Assignment • Usually, assignment is made by radio • Everyone is responsible for their own training • Only an entity with whom you are registered may activate you – On Resource Net (county) – On city net (city) • Santa Clara County ARES/RACES: – In California DSW program, county and city registrations are separate • Location will be given by common name, address – http://www.scc-ares-races.org (procedures, forms, …) – City will activate you for city events e.g., Mountain View Fire Station 4; 229 N. Whisman Rd. – Training courses, drills, public service events • You must be registered with the city – – Credentialing Program County will activate you for county events and mutual aid situations • Write it down! • • Earn qualifications in various disciplines, at various levels You must be registered with the county • Have a paper street map or off-line map available at all times! • City training programs also available • An “Activation Number” will be issued “Google Maps” or “Here WeGo” – – Usually focus on city-specific procedures and capabilities Example county activation number: XSC-20-06 Must be stored on your device and usable with no Internet – Example city training activation number: MTV-21-01T • Incident Command System (ICS) training - FEMA • Standard shifts are 8 hours • – – Standardized, on-scene, all-hazards incident management approach Write it down! Be prepared for 12 hours – – Go Kit: batteries, connectors, food, water, clothing, essentials • Consider it your confirmation number that you were properly Other training – Red Cross, CERT, etc. activated under DSW rules – For full go kit contents: https://www.scc-ares-races.org Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 16 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 17 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 18 16 17 18 Copyright © 2021 Santa Clara County ARES/RACES All rights reserved Fundamentals of Emergency Communications 7/11/2021 Supervision Your To Do List (so far) • You must be under continuous supervision • Become familiar with: https://www.scc-ares-races.org while on your assignment – At a minimum, review everything on the Operations page – You must be reachable by radio at all times • Obtain County and City DSW registration – You must have a radio that can be operated with • Inform family of Workers’ Comp provisions reasonable range while you are in your car, traveling to and from your destination • Get a magnetic mount antenna and headset! • Know which repeaters to use from which locations – In particular, travel to Southern part of county requires SANTA CLARA COUNTY ARES/RACES switching repeaters and bands NETS Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 19 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 20 Copyright © 2021 Santa Clara County ARES/RACES All rights Reserved 21 19 20 21 What is an Amateur Radio Net? Types of Nets Santa Clara County Primary Emergency Nets • Resource Net • An Amateur Radio Net exists whenever 3 or more • Open Net – Usually the first county net activated operators are in simultaneous contact with each – Stations call each other directly to pass traffic – Official traffic; type of traffic depends on level of operation other for the purpose of exchanging information or • Message Net rd – passing operational or official (3 Party) traffic. • Directed Net Usually the second county net activated – Official message traffic for served agencies – Stations call only net control directly; they go direct