APPENDIX 3 Corporate Chief Executive statement and summary 02 Who we are and where we operate 03 Environment 06 Social Employee wellbeing and investment 14 Responsibility Community and charities 16 Policy FREIGHTLINER’S cORPORATE SOCIAL RESPONSIBILITY 1 APPENDIX 3 Chief Executive Statement And Summary Summary Freightliner Group has an Environmental Policy which is briefed to all staff when they join the company and each employee receives an employee handbook at their induction which explains the key company policies. It is also available on the Internet for the general public. The “ Freightliner is the market leader statement sets out the Freightliner policy and officially the most reliable rail for its commitment to environmental freight operator in the UK. Since protection. 2005 we have expanded operations Freightliner’s core business of moving to Poland and Australia . freight by rail is more environmentally Our success is based on setting new friendly than moving freight by road, standards of customer service in thus we enable our customers to reach terms of reliability, flexibility and their CSR targets and in turn make innovation. them more friendly to the environment. Calculations show that in any average Our continued growth and month Freightliner in the UK replaces expanded activity in all areas of the over 50,000 lorry journeys and saves business only puts more importance thousands of tonnes of CO2, thus on the impact of our operations in contributing on behalf of our customers the environment and on our local to reducing the threat to global warming. communities. “ we enable our ” customers to reach their CSR targets ” FREIGHTLINER’S cORPORATE SOCIAL RESPONSIBILITY 2 APPENDIX 3 Who We Are And Where We Operate FREIGHTLINER GROUP FREIGHTLINER LTD FREIGHTLINER HEAVY HAUL LTD FREIGHTLINER MAINTENANCE LTD FREIGHTLINER PL FREIGHTLINER AUSTRALIA LOGICO Freightliner Group Ltd is the parent l Increased turnover by 180% company of Freightliner Limited, (the l Increased the number of its UK intermodal container business), employees by 50% to over 2200 Freightliner Heavy Haul Limited, (the UK bulk haulage business) Freightliner l Increased the volume of containers Maintenance Limited, (a separate moved by rail by over 50%; containers entity in the UK dedicated to the repair that otherwise would have been and maintenance of traction and conveyed by road, adding to congestion rolling stock), Freightliner Poland, and and pollution. Freightliner Australia. l Successfully branched out into Formally part of British Rail, Freightliner the movement of bulk freight by rail. was formed from a management buy The company was the first rail freight out in 1996 during privatisation. Since operator to bring competition into privatisation the group has: the bulk market place, breaking the monopoly of the incumbent operator. FREIGHTLINER’S cORPORATE SOCIAL RESPONSIBILITY 3 APPENDIX 3 Who We Are And Where We Operate (cont’d) Freightliner Group’s five operating Freightliner Heavy Haul Limited offers subsidaries are: innovative and bespoke rail solutions for the movement of bulk freight. Freightliner Limited is the UK’s largest Running over 1200 trains a week, FHH haulier and inland terminal operator for operate nationwide in the aggregates, the movement of deep-sea maritime cement, coal, infrastructure, specialist containers handling over 81% of all minerals, scrap, steel, waste sectors, rail borne containers that enter the and also offers a wide range of services country. Freightliner operates from to the rail industry. the five key deep-sea ports with Key more than 100 daily services to and Coatbridge Terminals Freightliner Heavy Haul is continually Ports from 14 destinations – 9 of which are Third party terminals setting new standards of reliability, strategically placed in land terminals flexibility and customer service in its which Freightliner own and operate. Cleveland current markets by providing innovative Freightliner Ltd provides its customers solutions, while expanding its portfolio Leeds Seaforth Manchester with a complete port to door delivery Doncaster by branching out into new markets. Liverpool WidnesDitton through its fleet of over 300 road BIFT Freightliner Maintenance Limited vehicles providing it’s customers with Birmingham FeFelixstowelixstowe offers a nationwide service operated by the complete logistics package. Bristol Daventry Cardiff TilburyTilbTil ury an elite team, bringing a fresh approach Thamesport Logico a subdivison of Freightliner Ltd to the repair and maintenance of Southampton offers specialist bespoke solutions to traction and rolling stock as well freight forwarders providing regular rail as infrastructure and maintenance service space on all of Freightliner Ltd solutions. FML is the UK in-house services without the need to make a provider as well as servicing third party long-term commitment. customers. FREIGHTLINER’S cORPORATE SOCIAL RESPONSIBILITY 4 APPENDIX 3 Who We Are And Where We Operate (cont’d) Freightliner Australia Pty Ltd provides regulatory framework and has a AWARDS AND INDUSTRY RECOGNTION Technial developement award, IFW intermodal services from several number of policies that meet legislative Technological Innovation award , NRA l Freightliner has won IFW Rail Freight regional sites in New South Wales to requirements across a number of Freight achievement of the year. Operator of the Year for Seven Port Botany, as well as a number of f jurisdictions and Australian and consecutive years 2005 to 2011 and 10 Freightliner has won Coal Haulier of the infrastructure related projects for Rail international standards. times in total. IFW awards are voted for year three times 2011, 2010, 2008. Infrastructure Managers. They also Freightliner PL Sp. z o.o. operates bulk by our customers and industry parners provide in house coal haulage services Freightliner has also Received the haulage solutions across Poland and which are now operating a growing In 2012 Freightliner Ltd was named HSBC Train Operator of the Year Award cross border to Germany and Ukraine. fleet between the Hunter Valley as the UK’s Most Reliable Rail Freight in 2007 – the first non-passenger Freightliner has heavily invested in Coal mines and the export port of operator measured on MMA figures company to do so. rolling stock in Poland, operating the Newcastle. provided by Network rail. most modern fleet in the country. Since The above awards are just a selection of Freightliner Australia comply with haulage operations started in 2007, Freightliner has won the NYK the 30+ awards Freightliner Group has different safety and environmental Freightliner Poland has moved over Environmental award in 2011 and 2009. received since privatisation. standards to that of the EU. In this policy 500m tonnes of freight and is setting Freightliner has also won three awards any reference to meeting EU regulations new standards of reliability, flexibility for our state of the art low emission does not apply to Freightliner Australia and customer service within the Polish PowerHaul locomotives in 2011. RFG operations. Australia has a different rail freight sector. FREIGHTLINER’S cORPORATE SOCIAL RESPONSIBILITY 5 Environment - Rail Freight Industry Rail freight has a key role to play in which also further indirectly supports ABOUT AUSTRALIAN RAIL FREIGHT: Rail can assist in relieving road congestion the low carbon UK economy as rail an economic output of £5.9bn, over six in metropolitan areas. Australia has a different regulatory produces 70% less carbon dioxide times its direct turnover. framework to that of the EU, including Rail is up to 9 times safer than road freight. emissions than the equivalent road The freight sector is supporting Poland and Australia. Freightliner journey. The recent Logistics Growth Source The Australasian Railway employment 14 times the number Australia has a number of policies that Review has recognized the importance Association (ARA) freight. employed directly in the industry (4.7k meet legislative requirements across a of efficient transport to the success of compared to 66.6k) number of jurisdictions and Australian UK businesses. The Secretary of State and international standards for Transport states the importance In total the UK freight sector contributes of the rail freight sector as a driver £299m in profits and wages to the UK In Australia: economy of economic growth and generator Rail is the most cost effective of valuable benefits for society. The Rail freight generates £185k worth of mode of transport for inter-capital statement recognises the growth output per employee almost double containerised freight movements. achieved by the rail freight sector so the national average (£89k) Rail is considerably more energy far and supports further growth in The societal benefits from a shift from efficient than road transport; the transfer of freight from road to rail road to rail equate to £376m (2007/8) therefore, reducing Australia’s which will enable the rail freight sector and up to £903m if it grows by 140% dependence on oil imports. to make an even stronger contribution (2031). This would be a lot higher if the to the country’s economic recovery. Rail is a smarter economic choice loss of revenue from vehicle excise duty ABOUT UK FREIGHT: for freight haulage for Australia. was not taken into account One freight train from Melbourne Rail transports over 100m tonnes of Rail freight demand is predicted to to Sydney replaces 150 semi-trailers, goods worth around £30bn every year grow by 30% over the next decade and