Solano Transportation Authority Member Agencies: Benicia ♦ Dixon ♦ Fairfield ♦ Rio Vista ♦ Suisun City ♦ Vacaville ♦ Vallejo ♦ Solano County One Harbor Center, Suite 130, Suisun City, CA 94585-2473 ♦ Telephone (707) 424-6075 / Fax (707) 424-6074 Email: [email protected] ♦ Website: sta.ca.gov PCC SOLANO PARATRANSIT COORDINATING COUNCIL (PCC) 2:30 – 4:30 p.m. *Please note the later time* Thursday, January 18, 2018 Dixon Senior Center 201 South 5th Street Dixon, CA 95620 ITEM STAFF PERSON 1. CALL TO ORDER Chair Rogers 2. CONFIRM QUORUM 3. INTRODUCTIONS (2:30 – 2:35 p.m.) 4. APPROVAL OF AGENDA (2:35 – 2:40 p.m.) 5. OPPORTUNITY FOR PUBLIC COMMENT (2:40 – 2:45 p.m.) 6. COMMENTS FROM STAFF AND REPRESENTATIVES FROM ADVISORY COMMITTEES 1. Richard Burnett, MTC/PAC Representative 2. Lisa Hooks, Seniors & People with Disabilities TAC Representative 3. Ernest Rogers, CTSA-AC Representative (2:45 – 2:50 p.m.) 7. PRESENTATIONS A. Technology Enhancements and Ridership Trends Janet Koster, Vicki Jacobs, Dixon Readi-Ride B. Solano Mobility Program Update Debbie McQuilkin, STA (2:50 p.m. – 3:20 p.m.) _____________________________________________________________________________________________________________________________ PCC MEMBERS Richard Burnett Vacant Cindy Hayes Judy Nash Rachel Ford - Chair Ernest Rogers MTC PAC Public Agency - Health & Member at Large Public Agency - Social Services Transit User Representative Social Services Education Provider Cindy Hayes – Vice-Chair Cynthia Tanksley James Williams Kenneth Grover Anne Payne Social Services Provider Transit User Member at Large Transit User Social Service Provider The complete STA PCC Meeting Packet is1 available on STA’s Website at www.sta.ca.gov 8. CONSENT CALENDAR (3:20 – 3:25 p.m.) A. Minutes of the PCC Meeting of November 16, 2017 Sheila Ernst, STA Recommendation: Approve PCC meeting minutes of November 16, 2017. Pg. 5 9. ACTION ITEMS – DISCUSSION A. None. 10. INFORMATIONAL ITEM – DISCUSSION A. SolanoExpress Implementation Update Brandon Thomson, STA (3:25 – 3:35 p.m.) Pg. 11 B. Solano Mobility Travel Training Year-End Report for Debbie McQuilkin, STA FY 2016-17 (3:35 – 3:45 p.m.) Pg. 19 C. Countywide In-Person ADA American with Debbie McQuilkin, STA Disabilities Act (ADA) Assessment Program Annual Report for Fiscal Year (FY) 2016-17 (3:45 – 3:55 p.m.) Pg. 21 D. Solano Community College (SCC) Student Brandon Thomson, STA Transportation Fee Update (3:55 – 4:00 p.m.) Pg. 29 11. FUTURE AGENDA ITEMS AND PCC COMMENTS Group 1. Annual Ridership Update (March 2018) 2. Solano Intercity Taxi Scrip Phase II Update (March 2018) 3. Solano Community College Transit Fare App. Presentation (March 2018) 4. Lifeline Funding Update (March 2018) 5. Solano Mobility Summit Update (July 2018) 6. Solano Mobility Call Center Annual Report (July 2018) 7. Solano Intercity Taxi Scrip Annual Report (July 2018) 8. MTC Presentation on Clipper 2.0 (September 2018) (4:00 – 4:10 p.m.) 12. TRANSIT OPERATOR UPDATES Group A. Dixon Readi-Ride B. Fairfield and Suisun Transit – FAST C. Rio Vista Delta Breeze D. SolTrans – Solano County Transit E. Vacaville City Coach The complete STA PCC Meeting Packet2 is available on STA’s Website at www.sta.ca.gov F. Solano Intercity Taxi Scrip (4:10 – 4:20 p.m.) 13. INFORMATIONAL ITEM – NO DISCUSSION A. 2018 PCC Meetings and Locations Sheila Ernst, STA Pg. 31 14. ADJOURNMENT The next regular meeting of the PCC is scheduled to meet on March 15, 2018 at the Ulatis Community Center in Room D, located at 1000 Ulatis Drive in Vacaville. For questions regarding this agenda: Please contact Debbie McQuilkin at (707) 399-3231 or [email protected]. Translation Services: For document translation please call: Para la llamada de traducción de documentos: 對於文檔翻譯電話 Đối với tài liệu gọi dịch: Para sa mga dokumento tawag sa pagsasalin: 707-399-3239 The complete STA PCC Meeting Packet3 is available on STA’s Website at www.sta.ca.gov This page intentionally left blank. 4 Agenda Item 8.A January 18, 2018 PCC SOLANO PARATRANSIT COORDINATING COUNCIL AGENDA Draft Minutes for the Meeting of November 16, 2017 1. CALL TO ORDER Anne Payne called the meeting to order at 1:00 p.m. at the SolTrans Operations & Maintenance Facility Conference Room in Vallejo. Voting Members Present: In Alphabetical Order by Last Name Richard Burnett MTC PAC Representative Rachel Ford Social Service Provider Cindy Hayes Social Service Provider Lisa Hooks Social Service Provider Judy Nash Public Agency – Education Anne Payne Vice-Chair, Social Services Provider Cynthia Tanksley Transit User James Williams Member-at-Large Voting Members Not Present: In Alphabetical Order by Last Name Kenneth Grover Transit User Ernest Rogers Chair, Transit User Also Present: In Alphabetical Order by Last Name Beth Cesesna Connections For Life (CFL) Sheila Ernst Solano Transportation Authority (STA) Ron Grassi Solano Transportation Authority (STA) Christopher Jones National Express Veronica Jones Connections For Life (CFL) Beth Kranda SolTrans Debbie McQuilkin Solano Transportation Authority (STA) Liz Niedziela Solano Transportation Authority (STA) Sandy Nelson Solano County Council of the Blind (SCCB) Mandi Renshaw SolTrans Elizabeth Richards STA Consultant Jimmie Dee Romaine SolTrans Paratransit User Phil Romaine Husband and Caregiver to Jimmie Dee Romaine Brandon Thomson Solano Transportation Authority (STA) 2. CONFIRM QUORUM A quorum was confirmed. 5 3. INTRODUCTIONS The group dispensed with self-introductions. 4. APPROVAL OF AGENDA With a motion by Rachel Ford and a second by Richard Burnett, the PCC approved the agenda. (8 Ayes) 5. OPPORTUNITY FOR PUBLIC COMMENT Jimmie Dee, a SolTrans paratransit rider commented that the SolTrans drivers are wonderful and caring. 6. COMMENTS FROM STAFF AND REPRESENTATIVES FROM THE PARATRANSIT COORDINATING COUNCIL 1. Richard Burnett, MTC/PAC Representative provided an update to the committee members regarding various updates at the Metropolitan Transportation Commission (MTC). 2. Lisa Hooks, Seniors & People with Disabilities TAC Representative. Lisa Hooks stated that currently there is not a meeting scheduled for the Solano Seniors and People Disabilities TAC to meet but that STA staff is taking comments or concerns regarding transportation access at [email protected]. 3. Debbie McQuilkin, Consolidated Transportation Services Agency Advisory Committee (CTSA-AC) Representative, announced that the next CTSA-AC meeting will be held Thursday, February 22, 2018 at the County Events Center, located at 601 Texas Street in Fairfield. The group discussed the upcoming Solano County Social Services Mobility Summit to be held on Tuesday, December 5, 2017. 7. PRESENTATIONS A. SolTrans Route 78 Update/Operator Update 4. Mandi Renshaw provided a presentation on the SolTrans route 78. She explained the current services and outlined the proposed changes. She cited the route map and discussed the adopted phase 1 SolanoExpress transit network. Ms. Renshaw outlined the recommendations from the STA on reducing stops in Vallejo, Benicia and Contra Costa County. She reviewed the public comments and a summary of the surveys collected from riders regarding their final destinations and ways to increase ridership. Ms. Renshaw concluded her presentation with SolTran’s holiday promotion and services. Rachel Ford suggested increasing service on 78 to get to Diablo Valley College (DVC). Mandi Renshaw stated that she will send the Route 78 Survey link to appropriate STA staff following the meeting. B. Discuss Your Transportation Challenges Elizabeth Richards and the group discussed transportation challenges. Jimmie Dee Romaine suggested there be more SolTrans dispatchers and drivers. She added that often times nobody is in the dispatch center to answer the telephones. Judy Nash concurred. 6 Cynthia Tanksley explained that there is no paratransit service on Saturdays. She added that only certain SolTrans dispatchers have the knowledge to help with regional trip scheduling. Veronica Jones commented that seniors and people with disabilities are finding it difficult to get around in Benicia due to steep hills. She requested to increase SolTrans paratransit services for Saturday for recreational and other functions. Rachel Ford requested to increase SolTrans fixed route service countywide during the evenings and weekends. She added that there is not adequate lighting at bus stops or ADA curb cuts closer to the stops. Cindy Hayes also requested to increase SolTrans fixed and local route services countywide during the evenings and weekends. She added that bus stops should have seating with an overhead for adequate shelter during harsh weather conditions. Anne Payne concurred. Lisa Hooks requested adding later night service for swing shifts. She also addressed long waiting times for SolTrans paratransit pickups in Benicia. Jimmie Dee Romaine requested that SolTrans develop a paratransit emergency telephone line service for riders that have unexpected emergencies and need to get picked back up. Judy Nash addressed scheduling and dispatching issues with SolTrans paratransit. She added that paratransit riders get dropped off at Solano Community College but sometimes they do not get picked up. James Williams commented that rural communities can get transportation notifications through mailers from the Solano Irrigation District (SID). Richard Burnett suggested having one dispatcher that works solely with ADA riders. Liz Niedziela introduced Ron Grassi as STA’s new Director of Programs. 8. CONSENT CALENDAR A. Minutes of the PCC Meeting of