4TH EDITION LOGISTICS & FACILITIES PROTECT PEOPLE AND PROPERTY IN BRAZIL Sponsor: ACKNOWLEDGMENTS 7 Operating since 1982 in the security and surveillance segment, GRABER has been expanding its participation in the sectors of surveillance, personal security, specialized services, electronic security projects, and cargo and vehicle tracking. The company is a pioneer in the provision of integrated security services in Brazil and the first Latin American company to be granted the ISO 9001 Certification. Now holds the ISO 14001 and OHSAS 18001, minimizing environmental impact and meeting all the legal requirements of quality, health, workplace safety and environment. It was also the first to introduce the e-learning concept, to offer a 24-hour assistance service for expatriates, and to create a Corporate University to train and provide specialization courses for its over 16,000 employees. We have been partnering with AMCHAM since the American Chamber of Commerce for Brazil - AMCHAM beginning of the “How To Series” because we believe, not only in this project, but also in the professionalism with which the information is provided to international companies. Being able to International Affairs Department contribute in such a simple and objective way is a great pleasure to our company. Brazil, 2013/2014 *This guide is part of the project Vice President, GRABER Segurança, GRABER Serviços ACKNOWLEDGMENTS 7 Operating since 1982 in the security and surveillance segment, GRABER has been expanding its participation in the sectors of surveillance, personal security, specialized services, electronic security projects, and cargo and vehicle tracking. The company is a pioneer in the provision of integrated security services in Brazil and the first Latin American company to be granted the ISO 9001 Certification. Now holds the ISO 14001 and OHSAS 18001, minimizing environmental impact and meeting all the legal requirements of quality, health, workplace safety and environment. It was also the first to introduce the e-learning concept, to offer a 24-hour assistance service for expatriates, and to create a Corporate University to train and provide specialization courses for its over 16,000 employees. We have been partnering with AMCHAM since the beginning of the “How To Series” because we believe, not only in this project, but also in the professionalism with which the information is provided to international companies. Being able to contribute in such a simple and objective way is a great pleasure to our company. Vice President, GRABER Segurança, GRABER Serviços LOGISTICS & FACILITIES CONTENT 01 OVERVIEW 06 02 THE Police 10 03 LegislatioN 13 04 Statistics AND REGIONAL DIFFERENces 16 05 PERSONAL SECURITY 18 06 BUSINESS SECURITY 25 07 SERVICE PROVIDERS 30 08 ABOUT OUR SPONsor 35 01. OVERVIEW Safety has always been a priority in everyone’s life. Today, abuse is a major cause of crime spurts, such as theft and more than ever, we are concerned about protecting our robberies committed by addicts. In addition, Brazilian cities families, our businesses, and ourselves. And this is true no have witnessed the formation of ‘ghettos’ where addicts matter where you live. Brazil is still a developing country, go to get their fix. These ghettos are called Cracolândia this means it has serious social problems, especially in (Crack Land) in Portuguese. terms of income distribution, education, and health. All these factors make security issues much more complex An important step in the fight against violence was taken here than in more developed countries, where the fabric of by the Government of Rio de Janeiro since 2010. The Rio society is stronger and more structured. police has been steadily implementing an operation to insert the UPP’s – Unidade de Polícia Pacificadora(Police In the last few years, Public Safety issues have been Pacification Units) – in the communities and so take back increasingly more present in the media due to the hike in the shanty towns, known as favelas, from the drug lords. violence in general. The major challenge of society, of the The Police Pacification Units have, as a main difference, Courts, and of Law Enforcement agencies in Brazil will be the constant work of bringing those communities back to to fight and deal with all forms of violence, without hurting believe in police, by being always vigilant on its politeness human rights. In Brazil, the cases of police violence and and avoiding abuse of authority, as said, pretty common in abuse of authority are still very frequent. Such incidents developing countries and most of all in the shanty towns. are seen with repugnance by many strata of society and are This action is still underway and aims at ensuring safety ITIES L sharply criticized by the media. during the 2014 FIFA World Cup and the 2016 Olympics, in addition to being a landmark in the beginning of a true Brazil also faces a common problem to most western fight against corruption. countries: the growth of drug trafficking and drug use, OGISTICS & FACI L especially across the young population in all levels of Although unemployment rates are often pointed out as society. And this is not only a problem in large cities. Crack one of the chief causes of the increase in crime rates, this 06 does not actually mirror what takes place in the real world. the past years. However, projections indicate that the Many drug gangs, for instance, are made up of individuals country will close 2013 with a rate of 5.4%. belonging to the middle and upper classes. This is also true in regard to other forms of organized crime, such Brazil was one of the countries least affected by the as cargo theft, deviation of goods, burglary to homes in global economic crisis, which reached its peak in closed gated condos, car theft, smuggling, arms trafficking, September 2008. Despite the drop in economic activities bank robbery, armored car robbery, money laundering, and decline in the country’s GDP, Brazil surprised the prostitution, and drug trafficking. world with a speedy recovery. Today, Brazil is no longer dependent on foreign help from entities such as Across the low-income population, generally represented the IMF (International Monetary Fund) to protect and/ by those living in the shanty towns and other needy or rescue its economy. Brazilian government has sought communities, the main reason for entering the crime world is to maintain industrial competitiveness in the country by the so-called “social invisibility” of the poor population and reducing taxes for some types of products, such as cars, the lack of opportunity. The most common crime perpetrated domestic appliances and furniture. The same happens by this population is drug trafficking. Children, teenagers, with the electricity rates, interest rates and some labor and young adults are recruited by drug traffickers, and are costs. However, Brazil is still one of the countries with offered the possibility of making more money than they the higher taxes and charges in the world. Despite the could ever make at a regular job considering their social, efforts of the government in the economic area, Brazil is IL intellectual, and educational levels. Many of the individuals still a very uncompetitive country in the industrial area, Z RA entering the crime scene are likely to become addicted to the with Brazilian exports backed primarily in commodities, N B I drugs they sell, and when this happens they start committing while the volume of imports of manufactured goods has Y minor crimes, such as petty theft. This phenomenon is also been growing year after year. seen among the homeless in major Brazilian cities. ropert ND P A According to data from MDIC (Ministry of Development, Unemployment rates in Brazil, formerly pointed out as the Industry and Commerce) Brazilian trade balance is having EOPLE main root of crime, have dropped in recent years as a result the worst performance in recent years (since 2000), with P of the country’s good economic performance. In general, a surplus of US$ 2.561 billion in 2013. statistics provided by the government statistics institute ROTECT P O (IBGE – Instituto Brasileiro de Geografia e Estatística) Anyway the Brazilian government has shown attention T have revealed a drop in unemployment rates in Brazil over to the results of the economy, despite the efforts, the last HOW 07 results seem weaker when compared to previous years. Brazilian police was responsible for 1890 deaths, while in The GDP growth by the end of 2013 is estimated at 2.35%, the U.S. (with almost 100 million more inhabitants), the while the inflation rate will close in 4.5%, according with police caused only 410 deaths. The lack of adequate public Central Bank of Brazil. policies and the lack of reforms in the police, judiciary and prison system are cited as the main cause of many murders. The service sector is the fastest growing in Brazil, as result of urbanization, which boosts the activity. A major Another very common type of crime, particularly in difficulty is the current hiring of skilled labor, a fact that the Greater São Paulo and in the city of Rio de Janeiro, has attracted professionals from other countries. is what Brazilians call sequestro relâmpago (express or flash kidnapping). Although this crime appears in Along with the good performance of the Brazilian the statistics under the caption robbery, it consists of economy during the crisis and the decrease in abducting victims (often in their own car), forcing them unemployment rates, other measures adopted by the to reveal their pin numbers, stopping at ATMs to make government, such as the Disarmament Act, indicate that withdrawals or using the stolen credit card to make crime rates will tend to decrease. purchases while the victim is being kept by the offenders – usually in his/her own car.