Operator-wise and City-wise Percentage of Quality of Service Complaints during May 2020 Operator-wise Percentage from Total Subscriber of Quality of Service Complaints during May 2020 Ufone 12% Ufone 14% Jazz Zong Jazz 18% 36% Telenor Zong Jazz 22% 45% Zong Ufone Telenor 28% Telenor 25% City-wise Percentage of Quality of Service Complaints against CMOs during May 2020 Jazz Telenor Zong Percentage Ufone Islamabad Lahore Karachi Rawalpindi Faisalabad Khairpur Gujranwala City-wise Percentage of Quality of Service Complaints against Jazz during May 2020 Khairpur Islamabad 6% 9% Faisalabad Faisalabad 31% Lahore Gujranwala Rawalpindi 12% Karachi Gujranwala Islamabad Karachi Khairpur 12% Lahore 15% Rawalpindi 15% City-wise Percentage of Quality of Service Complaints against Telenor during May 2020 Karachi Lahore 6% 5% Khairpur Faisalabad Rawalpindi 11% Islamabad Faisalabad Khairpur Lahore 50% Islamabad 11% Rawalpindi 17% City-wise Percentage of Quality of Service Complaints against Zong during May 2020 Rawalpindi 8% Lahore 8% Faisalabad Faisalabad 31% Karachi Gujranwala Islamabad 15% Gujranwala Lahore Rawalpindi Islamabad Karachi 15% 23% City-wise Percentage of Quality of Service Complaints against Ufone during May 2020 Gujranwala 11% Lahore Karachi Lahore 22% 45% Islamabad Karachi Gujranwala Islamabad 22% Operator-wise and City-wise Percentage of Non-Provision of Service in an Area / Coverage Issues Complaints during May 2020 Operator-wise Percentage from Total Received Complaints and Subscribers of Non-Provision of Service in an Area / Coverage Issues Complaints during May 2020 Ufone 6% Jazz 26% Ufone Jazz 14% Jazz 36% Telenor Zong 22% Zong Telenor Ufone Telenor 10% 28% Zong 58% City-wise Percentage of Non-Provision of Service in an Area / Coverage Issues Complaints against CMOs during May 2020 Jazz Telenor Zong Percentage Ufone Nowshera Lahore Gujranwala Khairpur Kasur Charsadda Sargodha City-wise Percentage of of Non-Provision of Service in an Area / Coverage Issues Complaints against Jazz during May 2020 Sargodha Charsadda 0% Khairpur 3% Nowshera Kasur 3% 0% Lahore 3% Gujranwala Kasur Khairpur Lahore Charsadda 56% Sargodha Gujranwala Nowshera 35% City-wise Percentage of of Non Provision of Service in an Area / Coverage Issues Complaints against Telenor during May 2020 Nowshera Khairpur 8% Charsadda 0% 8% Kasur Sargodha Charsadda Kasur 46% Nowshera Khairpur Sargodha 38% City-wise Percentage of of Non Provision of Service in an Area / Coverage IssuesComplaints against Zong during May 2020 Charsadda Kasur Lahore 4% 0% Khairpur 2% Gujranwala 8% 0% Nowshera Khairpur Charsadda Lahore Kasur Gujranwala Nowshera 86% City-wise Percentage of of Non Provision of Service in an Area / Coverage IssuesComplaints against Ufone during May 2020 Nowshera Lahore 0% Khairpur 14% 0% Gujranwala Lahore Nowshera Khairpur Gujranwala 86% Operator-wise and City-wise Percentage of Billing Related Issues (Overcharging/Tariff/etc.) Complaints during May 2020 Operator-wise Percentage from Total Complaints and Subscribers of Billing Related Issues (Overcharging/Tariff/etc.) Complaints during May 2020 Ufone 5% Complaints % Zong 8% Ufone Jazz 14% Jazz Telenor 36% Zong Subscribers Zong 22% Jazz 52% Ufone Telenor Telenor 28% 35% City-wise Percentage of Billing Related Issues (Overcharging/ Tariff/ etc.) Complaints against CMOs during May 2020 Jazz Telenor Zong Percentage Ufone Islamabad Lahore Karachi Jauharabad Faisalabad Abbottabad Rawalpindi City-wise Percentage of Billing Related Issues (Overcharging/Tariff/etc.) Complaints against Jazz during May 2020 Jauharabad Rawalpindi 0% Abbottabad 6% 6% Lahore Lahore Faisalabad 30% Islamabad 10% Karachi Faisalabad Abbottabad Rawalpindi Jauharabad Karachi 20% Islamabad 28% City-wise Percentage of Billing Related Issues (Overcharging/Tariff/etc.) Complaints against Telenor during May 2020 Abbottabad Faisalabad 6% Rawalpindi 5% 1% Lahore Jauharabad 7% Islamabad Jauharabad Karachi 46% Karachi 11% Lahore Faisalabad Islamabad 24% City-wise Percentage of Billing Related Issues (Overcharging/Tariff/etc.) Complaints against Zong during May 2020 Abbottabad Faisalabad 6% 6% Islamabad 25% Islamabad Karachi Rawalpindi Lahore 19% Rawalpindi Faisalabad Abbottabad Karachi Lahore 25% 19% City-wise Percentage of Billing Related Issues (Overcharging/Tariff/etc.) Complaints against Ufone during May 2020 Rawalpindi 9% Islamabad 9% Karachi Karachi Lahore 46% Islamabad Rawalpindi Lahore 36% .