Member & Resident Handbook 1298 University Parkway • Blythewood, SC 29016 • CobblestoneParkGolfClub.com 1 Table of Contents Chapter 1 General Club Information | 3 Chapter 2 Additional Information for Members & Residents | 4 Chapter 3 Club Rules | 5 Chapter 4 Club Management and Phone Numbers | 27 2 Chapter 1 General Club Information This chapter contains some important information you need to know about accessing the facilities and how we communicate with you. Cobblestone Park Access Cards Each Cobblestone Park household receives two programmed proximity cards. Each recipient is solely responsible for his/her card. Lost or replacement cards may be replaced for a $5 fee per card. Please do not loan your card or give it to anyone, as they are specifi cally programmed for your household. Please print your name on your access cards. Your card will provide access to the Cobblestone Park Fitness Room (via the exterior poolside gate), the Cobblestone Park Swimming Pool (via the exterior poolside gate), and gymnasium. When accessing the amenities center, please be sure to remember your card. The gate leading to the pool, fi tness and pool restroom areas should be locked at all times; therefore, you will need your card to access these areas. The Club’s Website The club’s website is, www.cobblestoneparkgolfclub.com. To access the Member/Resident only section, the password is: cpmember. Club Rules Cobblestone Park operates from a clearly defi ned set of club rules applicable to all Members, Residents and their guests. See Chapter 3 for additional club rules. Clubhouse Address 1298 University Parkway • Blythewood, SC 29016 Car Decals All Members, Residents and Employees are required to have a decal on their car. Decals can be obtained from the secu- rity offi ce. If you get a new car or new windshield, please stop at the main security gate for a new decal. If you sell your automobile, please remove the car decal. Security will need the make, model and license plate number before decals can be issued. All Members and Residents must notify Security if they have guest coming on property. Please call 803- 333-8225 to notify the security guard on duty of the date, approximate time, guest’s name and where they are going. Guest passes will be given to your guest when they arrive. 3 Chapter 2 Additional Information for Our Members Making a Tee Time Please call the golf shop at 803-714-2620 to make a tee time. Golf Members may make tee times 14 days in advance. A weekday is considered Monday-Thursday. A weekend is considered Friday-Sunday, any holiday, and/or any special event week (for example: Masters Week). Guest Fees The accompanied guest of a golf member will receive the appropriate guest of member fee based on weekday or weekend rates or the lowest rate off ered. These rates are published on our website. Walking As a Golf Member, you may walk the course and there is no cart fee charge if you do so. This is one of the unique privileges of our club. Please call in advance for a tee time. Please note, walking the course is only allowed during play. The cart paths are not to be used as neighborhood walking paths. Driving Range & Practice Facilities The Short Game portion of the practice facility is reserved for Golf Members use only. Guests may use this area only when accompanied by a Member. Pace of Play Cobblestone Park, like all golf courses, experiences slow play problems at times. Please be advised that the golf staff , your fellow Golf Members, and /or the course rangers monitor this issue closely. You are expected to play eighteen holes within 4.5 hours. Starters and Rangers Cobblestone Park Staff Starters and/or Rangers are trained by the club staff to start players on a timely and fair basis and to monitor the course for slow play. Frost Delays During the winter months, the club experiences frost delays. Periodically, the pro shop will schedule in advance mid/late morning shotgun starts in anticipation of these frosty days. 4 Chapter 3 The Club Rules We have established Club Rules to govern the use of the club facilities and to promote the health, safety, welfare and enjoyment of all persons using the club facilities. Cobblestone Park may, in its sole discretion, amend these Club Rules from time to time. These Club Rules shall apply to all persons using the club facilities, whether a Member, Resident or guest. There are various criteria that are to be adhered by in regards to who qualifi es for club usage of club amenities as a Resident. These include homeowner, spouse or partner and children age 23 and under who reside full time in the home or attend college on a full time basis or are in the military. Any others who may or may not reside in the home but do not fall under one of these categories can only use the facilities as an accompanied guest, at which point appropriate guest fees would apply. The Club may suspend or terminate any Member or Resident for violations of these rules or regulations. Additionally, any Members’ or Residents’ privileges may be revoked for any conduct which, in the sole opinion of the club, is detrimental to the welfare, good order and character of Cobblestone Park Golf Club. 1. Membership Administration Member & Resident Numbers Cobblestone Park shall issue club account numbers to each Member & Resident identifying the authorized holder and the category of Membership or Resident status. We do not produce Membership/Resident cards. When using the facilities, please tell the Cobblestone staff member assisting you your fi rst and last name so they can locate your club number in our system. Club Accounts All food, beverage, charges/fees and purchases charged to your club account rather than to a credit card will be billed monthly and shall be delinquent if not paid within 30 days after the date of the monthly statement. Past due bills may be charged a one and one-half percent (1.5%) service charge per month from the date of the statement until paid in full. You will always receive a statement if you have charges during the month. We ask that you review your statement before the 15th of the month. On or around the 15th of the month, we will automatically charge the credit card we have on fi le. 5 Chapter 3 Statements Statements will be sent out at the end of each month for that month’s charges and the following months dues. You should receive your statement around the 3rd of each month. To access your statement, see directions below. Directions to accessing your statement online: Please go to the link below. https://www.secureclubpay.com/cobblestonesc/obp/signin.php?action=index This link will take you to Cobblestone Park Secure Payment Center. You will need to enter your entire Club number including the zeros, example CP0001234A and your password. If you have not set up your account with a password or you have forgotten your password, click “Did you forget your password.” If you have an email address on fi le with us, a temporary password will be sent to you instantly. Copy and paste the temporary password from your email into the space where it is required and the system will prompt you to change it once you are in. After changing your password, you will be directed to the payment center where you can view your statement by clicking “View Statement.” Another feature that is very helpful are line items that are highlighted in blue on your statement are actual copies of the original receipt that you signed. Click on it and you will have access to all receipts in your name. You can pay your statement online through this system from your checking account. If you would like to pay with a credit card, this is done through our accounting department. If you have a credit card on fi le with us, you will receive a statement at the beginning of each month to let you know what will be charged to your credit card on or around the 15th of the month. Each member & resident shall give written notice to Cobblestone Park of changes to the member’s mailing address and/or email address, a new credit card number or expiration date. Cobblestone Park will send statements via email whenever possible. Credit cards will automatically be charged on or around the 15th of each month. Any account 90 days past due will be reported to security and all access cards assigned to the Member or Resident will be deactivated. Once the account is current, the cards will be reactivated. All charging privileges will be suspended on accounts 90 days past due. Question or errors in billing charges should be directed to Cobblestone Park’s accounting department at 803-714-2609 or email [email protected]. 6 Chapter 3 1. General Club Rules Hours of Operation The club facilities shall be open on the days and during the hours which Cobblestone Park may establish from time to time; provided, portions of the club facilities may be closed for scheduled maintenance and repairs and Cobblestone Park may restrict or reserve the use of the Club facilities from time to time. Food and Beverage Services a. Alcoholic beverages will be sold, served and permitted to be consumed on the club premises only as permitted by South Carolina law. Cobblestone Park reserves the right, in its sole discretion, to refuse service to any person who appears to be intoxicated.