Casual employee information guide Welcome to VenuesWest. We are delighted that you have chosen to be a part of Australia’s premier sport, entertainment and recreation facilities. This information guide is designed to provide you with important information about your employment. Please read it carefully. Venueswest VenuesWest was established by an act of Parliament passed in 1986. VenuesWest currently manages the operations of the Challenge Stadium, Arena Joondalup, WA Rugby Centre, WA Athletics Stadium, WA Basketball Centre, Champion Lakes Regatta Centre and Midvale Speed Dome. Challenge Stadium commenced operation in 1987 and is now visited by over 900,000 customers each year. The Challenge Stadium offers world class facilities in a wide variety of sport, recreational entertainment and commercial activities. Arena Joondalup commenced operation in March 1994 with the purpose of providing a regional sport, leisure and entertainment facility to service the needs of the community, state and national sporting events. WA Rugby Centre was officially opened on July 14 2011. The facility, which will house Rugby WA and the Western Force, is the final stage of the three facility sports development in the Mount Claremont sporting precinct which includes the WA Athletics Stadium, WA Basketball Centre and now the WA Rugby Centre. WA Athletics Stadium accommodates track and field disciplines including discuss, pole vault and steeplechase, as well as soccer and rugby. It hosts international, national, state and local athletics meets for both senior and junior levels, school athletics carnivals, training sessions and a variety of functions and events. WA Basketball Centre is the finest training facility in Australia, with effectively 40,000 operable court hours. The training hall is 5000 square meters. VenuesWest intends to make the WA Basketball Centre accessible to as many groups as possible, if you wish to use the facility in the future please contact us. Champion Lakes Regatta Centre is Western Australia’s only purpose-built rowing facility - is an exciting facility in Armadale that is enjoyed by not only WA’s watersport fraternity, but the community as a whole. Midvale Speed Dome commenced operation in 1989 as Australia’s most advanced International standard indoor cycling track and roller sports arena. The centre has hosted many international, national and local competitions in both cycling and roller sports. In addition to these venues, VenuesWest also has ownership of the Perth Motorplex, Perth Arena and NIB Stadium as well as the upcoming State Netball Centre. Perth Motorplex at Kwinana Beach commenced operation in December 2000. The complex currently accommodates speedway and drag racing and is establishing a reputation as the best venue for these sports in Australia, if not in the world. Perth Arena will be an iconic building providing a world class facility attracting national and international sporting and entertainment events to Perth. This state of the art indoor sporting and entertainment arena, seating 14,500, is expected to be completed in the third quarter of 2012 and open for events at the end of 2012. Its prime location within the Perth CBD brings it close to public transport, the freeway, the city centre and will serve as a vital link to Northbridge, as Perth’s premier entertainment destination. Your valued contribution and commitment to excellence will enable VenuesWest to continue to provide facilities and services of the highest standard to our valued customers. Employment Conditions Customer Service You are employed in accordance with the VenuesWest Enterprise The VenuesWest management and staff take great pride in their Agreement or GOSAC Award (read in conjunction with the PSGOGA professionalism, courtesy and helpfulness displayed to patrons. General Agreement). You will receive a letter of appointment detailing It is essential to remember that those who attend VenuesWest venues your terms and conditions as a casual employee. This letter must have paid to enjoy themselves. Our patrons are treated as guests and be signed and returned to your supervisor as acceptance of the offer your presentation, efficiency and good humour, create an image by of employment, and a copy is to be kept by you. If you have queries which our patrons will judge our venues. concerning your terms and conditions or would like to access a full copy of your employment agreement/award, speak to your supervisor or Dependent on the requirement of your position you may be required to contact the Human Resources Office on 9441 8362. wear a corporate uniform. A uniform must be worn clean and pressed with a fresh, natural appearance (i.e. minimal jewellery and make-up) As a benefit for working with VenuesWest for more than 60 hours over a and a bright cheerful smile. Hair should be neatly groomed and tied consecutive 3 month period you will be entitled to a 50% discount on a back off the face if long. fitness centre membership for your own use at both Challenge Stadium and Arena Joondalup. Contact the Manager Health and Fitness at Your uniform is the property of VenuesWest and must be returned when Challenge Stadium on 9441 8221 or Arena Joondalup on 9300 3355 for leaving the organisation. further details. Occupational Safety Wages and Payroll and Health Information It is VenueWest’s policy that each employee shall be provided with a Wages Payments safe and healthy place in which to work. Once you have completed the attached personal details forms, Under the Occupational Health, Safety and Welfare Act, both the superannuation choice form and tax declaration forms, return them employers and employees have a general duty of care. The duty of either in person or by mail to: the employer is to ensure the employees are not exposed to hazards through providing safe systems of work, information and training and The Human Resources Department consulting with employees when health and safety issues arise. VenuesWest P O Box 581 Similarly, employees must co-operate by observing safety and FLOREAT WA 6014 health requirements and taking reasonable care to protect themselves and others. On receipt of the completed forms your pay will be deposited into the bank, credit union or building society accounts of your choice on the Please ensure you are aware of emergency exits in the case of an next pay date. evacuation. Your personal details can only be provided on the attached forms and cannot be given by telephone. If you wish to change your bank account Non Smoking Policy or any other personal details, you may collect another form from Main VenuesWest venues are smoke free. Employees are not permitted to Reception, your supervisor, or the Human Resources Office. smoke within the venues. Those employees found smoking will be Wages are paid each Thursday fortnight for the period ending Thursday subject to disciplinary procedures. of the previous week (i.e. Pay fortnight commences Friday, ceases Thursday fortnight and is paid the following Thursday). Equal employment Casual employees receive a percentage loading on all hours worked in opportunity policy lieu of leave entitlements and other allowances. Each staff member is responsible for ensuring the proper standards Timesheets of conduct are upheld in the workplace. Behavior towards another You are responsible for completing a timesheet for all work that you employee which is intimidating, offensive or embarrassing will not be perform. It is important that you complete the timesheet each time you accepted and if necessary, disciplinary action will be taken. If offensive work. VenuesWest has no obligation to pay you for hours that you have behaviour occurs, assistance may be obtained from your Supervisor or neglected to record on your timesheet. the Human Resources Manager. When recording your hours on a timesheet ensure that your name, If you have any questions about your employment, do not hesitate to ask position, department and employee number (if known), is clearly your Supervisor or telephone the Human Resources Office on 9441 8362. marked and that each section of the timesheet is completed in full. Thank you for your commitment to highest standard of customer service Mark your hours as AM or PM. at VenuesWest Payslips Payslips are emailed each fortnight directly to the secure email address provided by you. If you prefer, arrangements can be made with Payroll Coordinator for your payslips to be mailed..