Twenty Questions PeopleSoft PeopleSoft 1999 Corporate Report 1999 Corporate PeopleSoft One Answer PeopleSoft PeopleSoft 1999 Corporate Report Is there a way to have my eBusiness questions answered? “Can we target our most profitable customers?” “Is this the best use of our resources?” “Do we have the resources to make this decision work?” “Will we save money if we centralize this function?” “Are our field technicians as efficient as they can be?” “Is it more cost-effective to manufacture in another country?” “Do we know the impact of a shorter delivery time?” “Do we know why sales are up in this region?” “Do we have the right employees to make this happen?” “Does anyone care if we change this service?” “Is our student financial aid boosting graduation rates?” “Have we talked with this customer recently?” “Are we selling to the right market?” “Will this be more profitable than conventional brick-and-mortar?” “Can we bring this project in on time?” “Are we delivering products on time?” “Can we increase output without sacrificing quality?” “Can we rely on these sales forecasts for demand planning?” “If everything is under control, can I take my vacation now?” PeopleSoft has the answer. Ye s . eBusiness changes all the rules. To adapt quickly and suc- ceed in the new Internet economy, you need solutions that will maximize your return on investment, lower your long-term cost of ownership, and fit into your existing environment. Only PeopleSoft offers an integrated suite of enterprise, customer relationship management, eBusiness, and analytic applications Ð best-of-breed tools that are not only ready for the Web, but are designed to position your company for success in the new economy. fifteen market sell This is the way it works. produce fulfill With a new generation of enterprise software Ð eBusiness applications that are tailored to your company and industry Ð PeopleSoft gives you a 360-degree view of your business and the power to compete in the new economy. service Combining back-office operations (enterprise planning, order management, billing, payables, general ledger, human resources, and payroll) with front-office functions (procurement, electronic storefronts, employee benefits, administer travel and expense, customer service, and sales and market- ing), PeopleSoft ensures that every aspect of your business is focused on keeping your employees efficient and your customers satisfied. analyze sixteen PeopleSoft’s 360-degree view Ð placing your customers at the center of your business decisions. seventeen PeopleSoft Professional Services Automation PeopleSoft Customer Relationship Management “Are our consultants effective?” “Have we talked with this customer recently?” Managing the deployment of knowledge workers and their An Internet-ready, standalone suite with open integration to skills is essential to profitability. PeopleSoft Professional other erp systems, PeopleSoft Customer Relationship Man- Ye s . Services Automation helps you leverage your workforce Ye s . agement uses every channel of interaction Ð Web, phone, more effectively and determine which skills are most critical email, and fax Ð to improve sales, marketing, call center, field to success. service, help desk, and Web service effectiveness. It enables you to consolidate customer data from different sources, PeopleSoft human resources applications are at the core of including legacy and back-office applications, providing your PeopleSoft Professional Services Automation. We provide organization with a total view of your customers so you can the only solution to integrate the human resources, financial, meet their needs more effectively. and business intelligence systems required to deliver a com- plete, 360-degree view of your organization’s knowledge workers and their capabilities. eighteen nineteen PeopleSoft eCenter PeopleSoft Human Resources Management “Is this the best use of our resources?” “Do we have the right employees to make this happen?” PeopleSoft eCenter is an attractive option for dot com start- PeopleSoft Human Resources Management captures and ups and small and mid-sized companies that cannot afford administers human resources data quickly and accurately. It Ye s . the costs of deploying application software. It is also an Ye s . fulfills both internal analysis and external reporting require- alternative for well-established companies looking for ments, ensuring compliance with regulatory requirements greater operational simplicity, less reliance on scarce it and standards as well as maintaining internal control that is resources, and ways to lower the total cost of their system consistent with your organization’s management philosophy ownership. PeopleSoft, as the application service provider, and practices. Focusing on the administrative aspects of maintains and upgrades your applications on an as-needed human resources, these Web-enabled applications handle basis Ð giving you the technology solutions you need to stay benefits, payroll, time and labor, pension administration, responsive and competitive. and stock administration. twenty twenty one PeopleSoft Financial Management PeopleSoft Supply Chain Management “Will we save money if we centralize this function?” “Is it more cost-effective to manufacture in another country?” PeopleSoft Financial Management helps you capture and dis- Your supply chain is an intricate collaboration among pro- tribute financial data quickly and accurately across your entire ducers, suppliers, distributors, and customers. PeopleSoft Ye s . organization. It fulfills both internal and external reporting Ye s . Supply Chain Management helps you accomplish that Ð at requirements, ensuring regulatory compliance worldwide and the speed of eBusiness and with the agility of a Web browser. providing controls that are consistent with your organization’s PeopleSoft Supply Chain Planning, Sales and Logistics, practices and policies. With Web-based self-service features, Materials Management, eStore, and eProcurement are all PeopleSoft Financial Management is designed not only as a executed with PeopleSoft’s 100 percent Internet technology. standalone solution but also to work in concert with and fulfill Combine those products with our Customer Relationship a range of integrated business practices. Management solution to streamline your vendor relation- ships, conduct online sales, and gain a full view of the cus- tomer order life cycle Ð and all other customer interaction. Result: reduced inventory, lower costs, reliable promise dates, faster delivery schedules, and high customer satisfaction. twenty two twenty three PeopleSoft Student Administration PeopleSoft Consulting “Is our student financial aid boosting graduation rates?” “Can we bring this project in on time?” With economics and demographics impacting education PeopleSoft Consulting delivers continuous results through pre- more than ever before, students are now demanding a better dictable costs and rapid, quality implementations of PeopleSoft Ye s . education at a better price. PeopleSoft Student Administra- Ye s . eBusiness solutions focusing on the following four areas. First, tion analyzes enrollment, tracks financial aid, coordinates skilled consultants in functional, technical, industry, project recruiting efforts, streamlines alumni programs, and manages management, and eBusiness practices. Second, bundled service research project finances. Internet-enabled and fully scalable, lines covering technology architecture, new implementations, these applications are a perfect fit for any institution of high- new modules, functional enhancements, and lifecycle services. er learning Ð from community colleges to major universities. Third, implementation tools and methodologies that include PeopleSoft Express methodology, performance labs, automated implementation tools, and knowledge bases. And fourth, pro- fessionally planned and managed partnerships with PeopleSoft Global Alliance Partners to deliver the highest quality and fastest implementation results to our customers. twenty four twenty five To Our Shareholders: There’s no need to sugar-coat it: 1999 was a tough year for all of us in the erp marketplace. For PeopleSoft, it was a year of transition. We produced strong financial results in a difficult year, and we invested boldly as we geared up for 2000 and beyond. We’d like to review some of the major investments we made last year. These investments have placed PeopleSoft in one of the strongest market positions during what we believe will be a pivotal year in our industry. One of our major achievements late last year was our acquisition of the Vantive Corporation. The addition of Vantive’s market-leading customer relationship management software to our strong eBusiness solutions Ð particularly eSuite, the Web-enabled crm offering Ð strength- ened our overall solution set and has given us a major step up on the competition. Vantive’s loyal customers, strong international presence, and highly talented workforce have already had a very positive impact on our bottom line. We expect these factors will continue to fuel our rebound in licensing activity. According to Gartner Group, companies will spend 60 percent of their eBusiness budgets on applications. PeopleSoft, with our leading applications for eBusiness, is well-positioned to capture our fair share. PeopleSoft eStore, introduced last June, provides a multi-channel solution including sales, customer service, product marketing, order fulfillment, and closed- loop analytics. And in the fall, we began shipping