IN association WITh FOLLOW US @WWTlive #DrinkingWaterQuality DRINKING WATER QUALITY CONFERENCE 2 november 2017 | bIrmInGHAm EXPERT SPEAKERS INCLUDE: Marcus Rink Heidi Mottram OBE Ashlea Lane Dr Robin Price Elise Cartmell Chris Rockey Julie Spinks Chief inspector Chief executive officer Director of water Head of water quality Chief scientist Head of water quality Managing director Drinking Water Northumbrian Water supply Anglian Water Scottish Water South West Water Water Regulations Inspectorate Group Wessex Water Advisory Scheme IMPROVING WATER QUALITY FROM SOURCE TO TAP An essential event for water quality professionals seeking innovative solutions to the regulatory and technical challenges facing the industry ● Hear a summary of the ● Learn how to improve ● Find new ways to general annual report the technical elements of mitigate customer-side for water company drinking water treatment risk and improve incident performance from management the Drinking Water booK now Inspectorate events.wwtonline.co.uk/ drinking SUPPORTED BY DRINKING water Agenda quality CONFERENCE (subject to change) 08:45 Registration, refreshments and exhibition The WWT Drinking Water Quality Conference is all about 09:25 Welcome from conference chair pushing boundaries – going ‘beyond compliance’ to take water Dr Richard Allan, Business sector lead: environment, quality to a new level. James Hutton Institute The myriad factors impacting drinking water quality are complex 09:30 Opening address from conference partner and interlocking, with pesticide control, bio-filtration, and other Heidi Mottram OBE, Chief executive officer, treatment processes being affected by environmental and Northumbrian Water Group regulatory change. What’s more, the demands on the industry for wholesome drinking water are increasing, which means innovative, practical and cost-effective solutions are essential. POLICY, REGULATION & THE ROLE OF Collaboration between companies is not just expected, COLLABORATION but assumed, as each strives to ensure that quality and 09:40 Summary of the general annual report for water resources are consistently supplied throughout the network to company performance in 2016 the end user. Furthermore, major incident management and risk Marcus Rink, Chief inspector, mitigation are as crucial as regulatory compliance in ensuring Drinking Water Inspectorate consistency of delivery. Yet it is the consumer’s experience of 10:05 A partnership approach to drinking water quality their water, taking into account its taste and odour, which is • Engaging those involved in the water supply process making companies pursue perfection when refining a • The role of collaboration in enhancing water quality wholesome and refreshing product. from source to tap • The Water Safety Plan and future opportunities Going from source to tap, the second WWT Drinking Water Elise Cartmell, Chief scientist, Scottish Water Quality Conference will take you on the journey from catchment 10:25 Questions and panel discussion: how are we to delivery, while navigating the various disruptors that prevent collaborating to ensure UK-wide quality? the highest quality drinking water from being delivered. Session speakers to be joined by: Showcasing specialist scientific research, unique treatment Colin Clements, Senior drinking water inspector, techniques, management solutions and customer-side risk Department of Agriculture, Environment and Rural mitigation case studies, this event is the UK water industry’s only Affairs (Northern Ireland) full-scale conference addressing these challenges and more for Darragh Page, Senior inspector - drinking water team, Environmental Protection Agency (Republic of Ireland) UK drinking water quality. Sue Petch, Drinking water quality regulator, Drinking Water Quality Regulator for Scotland 10:55 Refreshments, networking and exhibition James Brockett BREAKOUT GROUPS Editor Delegates can choose the group most appropriate to them. Places Water & Wastewater Treatment (WWT) are allocated on a first-come, first-served basis and subject to maximum capacities. 1 staKEHOLDER engagement & catchment WHO SHOULD ATTEND management Water company directors, heads and managers responsible for: 11:25 The MIB and Geosmin taste and odour issue: current knowledge and the next steps for a UK-wide solution ● ● Water quality / drinking Water treatment • What produces MIB and Geosmin – when and why? water / water resources ● Operations / environment • What is the extent of the problem and why does this ● Regulation & compliance Plus: vary within regions? ● Science / scientific services ● Government • What is the solution and how can this be achieved? ● Research & development ● NGOs Dr Phillippa Pearson, Catchment manager, ● Innovation ● Consultants & contractors Dŵr Cymru Welsh Water ● Catchment management ● Technology & solution Dr Rupert Perkins, Senior lecturer, School of Earth & strategy providers & Ocean Sciences, Cardiff University ● Process engineering ● Academia 11:45 Developing a nation-wide strategy for pesticide use and farmer engagement • Understanding the NFU voluntary initiative – Integrated Pest Management plan • How the NFU promotes stewardship messages and Water & Wastewater Treatment (WWT) is the only print interacts with a wider audience • Ways to improve increased engagement and best magazine and website addressing the operational issues in practice the water industry. For the engineers in water companies Emma Hamer, Senior plant health adviser, and intensive water-using manufacturing, WWT provides the National Farmers’ Union information they need to make water work. wwtonline.co.uk FOLLOW US Stay up to date with water industry news that directly affects your @WWTlive business at wwtonline.co.uk DrinkingWaterQuality 12:05 Phosphorus, eutrophication and algal impacts in INNOVATION IN DRINKING WATER QUALITY drinking water sources and catchments • The current extent of phosphorus failures, 13:40 Setting standards in water quality eutrophication and algal impacts • Interpretation of microbiological risk • What can be done to further reduce the phosphorus • Optimisation of operational performance entering fresh waters from sewage effluent, • Prioritisation of investment strategy phosphorus dosing of drinking water and Aidan Marsh, Flow cytometry project leader, agriculture? Northumbrian Water Group Simon Leaf, Senior advisor, water quality planning, 14:00 Striving for 100% compliance and chemical-free water Environment Agency treatment 12:25 Breakout questions and panel discussion • What does the water company of the future look like? • Setting aspirational targets • Using innovative technologies to improve drinking water quality 2 Improving THE technical ELEMENTS Dr Robin Price, Head of water quality, Anglian Water OF DRINKING water treatment 14:20 Visit events.wwtonline.co.uk/drinking for details 11:25 Water treatment works risk management & optimisation 14:35 A German perspective on combining non-target • How do you optimise water treatment works while analysis with effect-directed analysis: a new silver managing risk to water quality? lining on the horizon for effective monitoring • Applying process safety principles to water quality strategies? risk management • Examples of new monitoring strategies for water • Defining sites which are ‘too critical to fail’ • Understanding the importance of effect-directed • Development of a long-term water treatment analysis strategy • How European innovation can benefit the UK Dr Clair Dunn, Water quality risk & optimisation Dr Ulrich Borchers, Department manager, manager, Anglian Water IWW Water Centre Toni Holtby, Water quality policy & strategy manager, 14:55 Questions and answers Anglian Water 15:10 Refreshments, networking and exhibition 11:45 Mayflower water treatment works: a pioneering journey into a new world of water purification • The motives and opportunities to provide an INCIDENT MANAGEMENT & CUSTOMER-SIDE RISK innovative means of producing drinking water in the south west 15:40 Improving your incident management approach & mitigating customer-side risk • Pilot research into DOC and its impact on • Reducing compliance failures from your customers membrane fouling and treated water quality • Case studies: managing incidents from non-domestic • Making an impact – research into delivery of a properties full-scale facility for the benefit of our consumers Ashlea Lane, Director of water supply, Wessex Water Chris Rockey, Head of water quality, South West Water 16:00 Lessons learned from the E.coli contamination in Thorne and Moorends 12:05 Understanding and managing the bacterial risk / • Identification of the problem performance of our WTWs at Scottish Water • Communicating with and compensating consumers • What does RCA tell us about the key risk themes? • Learning from the results of the court case • How do we measure the risk of future coliform Clare Beasant, Manager of water regulations exceedances? & sampling, Yorkshire Water • How do we assure the success of our resolution actions? 16:20 Compliance at the tap: are consumers victims or Paul Weir, Project manager, WTW performance criminals? enhancement, Scottish Water • Understanding the premises surrounding the owners’ responsibilities to protect water supplies 12:25 Breakout questions and panel discussion • Can we enforce point-of-sale compliance? • How to ensure plumbers are competent Julie Spinks, Managing director, 12:40 Buffet lunch, networking and exhibition Water Regulations Advisory Scheme 16:40 Questions and answers 16:50 Close of the WWT Drinking