65 YEARS OF SERVICE 1953-2018 ABOUT FAMILY SERVICE BOARD OF DIRECTORS CONTENTS Family Service Association of Bucks County is a Joseph C. Bondi, CMA, President A Message from Leadership ................................................ 02 nonprofit 501(c)(3) social service organization with Deborah B. Van Aken, PhD, 1st Vice President In Memory: Audrey J. Tucker ................................................ 04 locations throughout Bucks County, Pennsylvania. For Bernard Ciliberto, 2nd Vice President 65 years, we have been improving the lives of children Brad Phillips, Secretary 65 Moments from 65 Years ................................................. 06 and families, doing whatever it takes to help them William P. Larkin, Jr., CPA, Treasurer Who We Served ...................................................................... 08 overcome obstacles and reach their full potential. Mark S. Cappuccio, Esq. William E. Clark A Year in Review ..................................................................... 10 We are a member of United Way of Bucks County and Sonja Foster-Storch the Alliance for Strong Families and Communities, and Honorees ................................................................................. 12 Alice Cahill Gens we are fully accredited by the Council on Accreditation. Bernadette Handler, JD, RN Previous Honorees ................................................................ 14 We are also licensed by the State of Pennsylvania Fred P. Hessenthaler, CPCU to provide mental health and drug and alcohol Daniel P. Lawlor, MBA, SPHR Community Involvement ....................................................... 16 assessment and treatment services. Gary P. Lux, ChFC, CFP Programs .................................................................................. 18 Michael J. Mattie MISSION Margaret M. Mohr Locations .................................................................................. 20 Gwen Scott-Hodges Our Team ................................................................................. 22 We listen, care and help. Every day. Joseph J. Stoll, Esq. Francis J. Sullivan, Esq. Community Impact Subrenie Thomas-Smith Preparing for Employment ............................................ 24 VISION Christine M. Zador-Silverman, DO Supporting Recovery ...................................................... 26 A community where anyone can achieve his or her full potential. INTERIM CHIEF EXECUTIVE OFFICER Combatting Homelessness ........................................... 28 Marlene Piasecki, MSW Reuniting Families ........................................................... 30 Crusading for AIDS Awareness .................................... 32 Empowering Parents ...................................................... 33 Supporting Teens ............................................................ 36 Teaching Co-Parenting Skills......................................... 38 Protecting At-Risk Seniors ............................................. 40 Helping Youth Prevail ..................................................... 42 Family Service Association of Bucks County 4 Cornerstone Drive Financial Summary ................................................................. 44 Langhorne, PA 19047 Grants & Contracts ................................................................ 46 www.fsabc.org Supporters ............................................................................... 48 215.757.6916 [email protected] Volunteers................................................................................ 60 B ANNUAL REPORT 2017-2018 01 A MESSAGE FROM LEADERSHIP A MESSAGE FROM LEADERSHIP First and foremost, we thank you. This past year, you have continued to support our work in ways that are both remarkable and humbling, and we are so grateful for your extraordinary partnerships. Family Service accomplishments can be described in many ways. Numbers give us facts…65 years of service; more than a half million lives touched; thousands of partners, volunteers, staff and donors. Words describe our mission…To listen, care and help. Every day. Our vision points us toward the future…a stronger Bucks County where each community member can achieve his or her full potential. But none of these capture our heart. For forty years, Audrey J. Tucker was not just a leader, businesswoman, mentor, social worker, counselor and friend. She was the head and the heart of Family Service. She guided our growth with clarity and professional skill balanced by deep compassion and respect for each person she met. Her hand touched each parent who learned new ways to care for their children, each family that moved from the shelter to a home of their own, each person who found their way to recovery from a mental illness or substance use disorder, each man or woman facing discrimination due to HIV/AIDS and the older adults who found themselves alone in the winter of their lives. Although we lost Audrey, our team, with your support, kept our programs strong and continued expanding initiatives including combatting opioid addiction. Audrey’s legacy of serving others will live on through the work of Family Service. As the year progressed we shared memories of Audrey and our long history. One was of the early days of our work at the shelter when we came across a broken bench. When asked if we should keep that bench, Audrey and our leadership said no. The bench was too unsafe for us or our loved ones. Those who come to the shelter for help deserve the same care and support we want in our lives. The replacement bench, like the foundation of Family Service, is strong. And the people who use the bench and rely on the resources of Family Service are resilient. We build on their strengths so they can achieve their goals. In reading this annual report, you will learn more about their accomplishments. As we conclude this year, we turn to the future, especially the challenges and opportunities ahead. New programs will emerge. Wonderful new Board members, staff, community partners, donors and volunteers will become a part of our team, and a new CEO will join Family Service to lead our continued journey. Our progress will not be deterred by feelings of sadness and loss. Instead we will follow the wisdom in one of Audrey’s favorite quotes. Alexander Graham Bell said: “When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.” We invite you to join us as we enter new doors, tackle new problems and enrich more lives. On behalf of those we serve, and from all of us at Family Service, thank you. Marlene Piasecki, MSW Joseph C. Bondi, CMA Interim Chief Executive Officer President, Board of Directors 02 ANNUAL REPORT 2017-2018 03 IN MEMORY: AUDREY J. TUCKER IN MEMORY: AUDREY J. TUCKER Audrey J. Tucker, former Chief Executive Officer, devoted 40 years of her life to strengthening the community through Family Service. “I believe in the spirit of giving and changing communities for the better. Giving back is part of my life.” Audrey dedicated her career to the service of the community. She joined Family Service in 1978 as a social worker and was appointed as Chief Executive Officer in 1987. Audrey was a teacher, mentor and leader for those within Family Service, as well as for members of the community. She lived the mission of Family Service: “We listen, care and help. Every day.” Audrey was a visionary who partnered with public and private agencies to solve challenges facing Bucks County. Through her efforts and leadership, many initiatives for children and families were launched including Project HOPE and Caring Families, innovative child abuse prevention programs. In 1995, Audrey established the Bucks County Family Center serving Bristol Borough. Valued for her expertise in the area of HIV/AIDS, Audrey was elected to serve on the National Task Force on The first led to the Bucks County Emergency Homeless AIDS by Family Service America. She was appointed to Shelter becoming a Family Service program in 2012, and the Philadelphia AIDS Consortium by the Bucks County in 2013 the Contact Helpline became a Family Service Commissioners and served as its Co-President. She program, as well. established Bucks Villa to serve those living with HIV and AIDS. A 1996 decision by the Commonwealth Court Audrey had a relentless passion for her work. She of Pennsylvania in Eichlin v. Zoning Board of New Hope was a leader in other organizations serving on various Borough relied heavily on Audrey’s “credible testimony Boards of Directors: Contact of Greater Philadelphia, and expert opinions” in affirming the grant of a zoning Bucks County Health Improvement Partnership, and permit to Bucks Villa. Southeastern Pennsylvania Area Health Education Center. She was also Co-Chair of the Bucks County Through her participation on the Bucks County Health Family Center’s Board of Directors. Improvement Project, Audrey was instrumental in developing a Teen Center in 1997 to provide services Audrey died peacefully on February 22, 2018 at the for adolescents in Bucks County. Under her leadership, age of 73. She was the heart and face of Family Service in 2006, Family Service moved into a new headquarters for four decades. The strong team that she built will allowing the agency to increase its support to families continue to carry out her vision of a community where in the community. In addition, Audrey led two mergers. anyone can achieve his or her full potential. 04 ANNUAL REPORT 2017-2018 05